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Student Services Manager (Short Term)

Maricopa Community College district
long term disability, tuition reimbursement, remote work
United States, Arizona, Tempe
2411 West 14th Street (Show on map)
Oct 29, 2024


Student Services Manager (Short Term)

Job ID: 320749
Location: Rio Salado Community College
Full/Part Time:
Regular/Temporary: Regular

Hiring Salary Range

$67,581.00 - $87,855.00/annually, DOE

Grade

118

Work Schedule

The standard work schedule will be Monday - Friday 8:00am - 5:00pm during the Academic Year.

7:00am - 6:00pm during the Summer Months

This position offers remote work allowing employees a combination of onsite and work from home options. The expected remote work schedule for this position will be based upon the needs of the department.

Work Calendar

12 Months

Funding Information

This is a short term assignment with a projected end date of 06-30-2025 with renewal based on available funds and the needs of MCCCD.

Maricopa Summary

Are you looking for a place to work where you can make a real difference in the lives of over 200,000 college students every year?

Would you like to be part of an organization that adds $7.2 billion dollars to the economy and supports nearly 100,000 jobs in the fastest growing county in the United States?

Whether you're teaching, working, or learning Make It Happen At Maricopa County Community Colleges!

About Us

What's Currently Happening at Maricopa

  • Many of our campuses have received grant awards through the National Science Foundation to improve undergraduate STEM Education: Hispanic-Serving institutions program (HSI Program).
  • Commitment to diversity, inclusion, equity and employee groups to create an environment of shared governance
  • One of the largest community college systems in the country
  • 2020 Healthy Arizona Worksites Program recipient
  • Named 19th Best Employer for Women by Forbes
  • 2019 No. 42 in Arizona's Best Employers


Benefits

The Maricopa County Community College District (MCCCD) is committed to providing you with a competitive, comprehensive benefits program that provides the care you and your family need to lead healthy and productive lives. Our benefits are designed to provide support for every life stage and lifestyle in our community.

Benefits & Perks Options:
  • 20 paid observed holidays
  • Arizona State Retirement System (ASRS) & 12% Employee Contribution Match (Pension, Long Term Disability, and Health Insurance)
  • Paid vacation, sick, and personal time
  • Maricopa Employee Store: Perks & Gears (exclusive discounts and offers for Maricopa Community Colleges faculty and staff)
  • Annual professional development growth funding
  • Tuition reimbursement for employees and dependents
  • Flexible work schedules
  • Maricopa Employee Health & Wellness Program:
    • Sight-On-Site Eye Care Services
    • Diabetes Empowerment Education Program
    • Mobile On-site Mammography Screenings
    • Employee Assistance Program (EAP)
    • Wondr online program that teaches clinically-proven, healthy habits that lead to less stress, better sleep, weight loss, and more.
    • Pre-Retirement Events
  • Public Service Loan Forgiveness (may forgive the remaining balance on a federal student loan made directly by the U.S. Department of Education after qualifying).
  • 10+ Maricopa Affinity Resource Employee Groups (Celebrates diversity, embraces inclusion, and supports employees, students, and community!)


Job Summary

The Student Services Manager supports the college's strategic enrollment initiatives through the coordination, implementation, management, oversight, and evaluation of dual enrollment/early college programs. This position facilitates the creation of new dual enrollment partnerships and/or course offerings, coordinates the student services delivery, oversees and manages operational compliance of the program. As a representative of the institution, the Student Services Manager works closely with internal and external constituents and utilizes a broad base of knowledge of student services functions to support a diverse population of students in understanding and navigating the enrollment processes at Rio Salado College.

Rio Salado Dual Enrollment serves a number of partnering high schools and districts from around the Phoenix Metro Area. This Student Services Manager will have primary oversight of the partnership with Tempe area partners, with frequent travel to assigned partners expected. This Manager also oversees the Career and Technical Education (CTE) Team in the coordination of CTE offerings as a supporting college at multiple locations.

Essential Functions

25% - Facilitates the management of staffing and scheduling of courses including the addition of new courses at partnering high schools serves as liaison to establish and maintain productive working relationships with Dual Enrollment partners.
25% - Manages the outreach and information/direction on recruiting, partnership expansion, increasing certificate/degree enrollments & registration prepares reports, participates in department planning and team meetings.
30% - Analyzes and evaluates assigned high school program partnerships. Manages and facilitates the registration process with partners conducts preliminary review of high school curriculum to determine appropriate dual enrollment courses requiring basic computer skills monitors and applies rules and regulations as established by the District and the State for program compliance.
10% - Collects and conducts preliminary review of the credentials of high school teachers to determine qualifications conducts testing and registration for dual enrollment classes at area high schools.
10% - Provides supervision of Coaching and CTE positions and roles, maintains confidential personnel records and other duties as assigned.

Minimum Qualifications

Bachelor's Degree from a regionally accredited institution in education, sociology, business administration or related field and five years of progressively responsible student services or related experience that includes such things as administration of policies and procedures, program oversight and two years of supervisory experience.

OR

An equivalent combination of the conferred degree and directly related full-time work experience as described above sufficient to successfully perform the essential duties of the job such as those listed above, unless otherwise subject to any other requirements set forth in law or regulation, may be considered.

Desired Qualifications

A. Experience in partnership program coordination, liaising with partners
B. Experience with college registration policies, procedures, and systems
C. Experience with standard office practices, and computer applications such as word processing, spreadsheets, graphics and databases
D. Working knowledge of community college and secondary educational landscape
E. Effective written and oral communication skills, including presenting to large groups
F. Experience in marketing, outreach, and/or recruitment
G. Two (2) or more years supervisory experience

Special Working Conditions

Possession of a valid State of Arizona Class D driver's license is required; must meet minimum standards regarding driving: http://www.maricopa.edu/legal/rmi/vehicle.htm#requirements. Travel to campus during interview/selection process will be at candidate's own expense. Will be required to travel or be assigned to all MCCCD locations. May require evenings or weekends. May require prolonged periods of viewing a computer screen. May be required to lift or carry up to #25 lbs

How to Apply

Applicants are required to submit a cover letter and resume showing how the applicant meets the minimum and desired qualifications. All minimum requirements must be met at the time of the application.

Additional materials will not be accepted after the job posting has closed.

Missing materials or incomplete employment history will not be considered.

Please ensure your materials clearly provide the following information.
  • Clearly illustrate how prior experience, knowledge and education meet the minimum and desired qualifications for this position.
  • Indicate whether former or current employment is Full-Time or;
  • Part-Time employment, to include Adjunct or Associate Professor (must include number of hours worked, contact hours or load)
  • Provide employment history in a month/year format (e.g., 09/07 to 10/11) including job title, job duties, for each position held and name of employer for each position.
  • Three professional references, preferably current and/or former supervisors. If references are not provided in resume upon application, they will be requested at time of interview.


Posting Close Date

Open until filled

First Review November 4th, 2024

Applications received after the review date may not be screened

EEO, Title IX, & Clery Act

Maricopa County Community College District (MCCCD) will not discriminate, nor tolerate discrimination in employment or education, against any applicant, employee, or student because of race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship status (including document abuse), age, disability, veteran status or genetic information.

Title IX of the Education Amendments of 1972, states: "No person in the United States shall, on the basis of sex, be excluded from participation in, be denied the benefits of, or be subjected to discrimination under any education program or activity receiving Federal financial assistance."

The policy of the MCCCD is to provide an educational, employment, and business environment free of gender discrimination. Incidents of misconduct should be reported to the college Title IX Coordinator, as outlined in policy, contact information is available at this link Title IX Coordinators. Rio Salado College's Title IX/504 Coordinator is O.Tafari Osayande, o.tafari.osayande@riosalado.edu, 480-517-8196.

The Clery Act is a Federal law requiring United States Colleges and Universities to disclose information about crime on and around their campuses. Crime reporting data for each of the Maricopa Community Colleges, as required under the Clery Act, is available at this link Clery Act.

To apply, visit https://jobs.maricopa.edu/psp/MCPAHPRD/EMPLOYEE/HRMS/c/HRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL?Page=HRS_APP_JBPST_FL&Action=U&FOCUS=Applicant&SiteId=1000&JobOpeningId=320749&PostingSeq=1

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