Senior Systems Analyst, Houston Manufacturing Business Technology

At Alcon, we are driven by the meaningful work we do to help people see brilliantly. We innovate boldly, champion progress, and act with speed as the global leader in eye care. Here, you'll be recognized for your commitment and contributions and see your career like never before. Together, we go above and beyond to make an impact in the lives of our patients and customers.

We foster an inclusive culture and are looking for diverse, talented people to join Alcon. As a Senior Systems Analyst supporting Manufacturing Business Technology at the Houston site, you will be trusted to play a crucial role in designing, developing, implementing, and maintaining Manufacturing Execution System (MES) solutions in a manufacturing setting. You will serve as a strategic partner and liaison between information technology (IT) and manufacturing operations identifying and delivering solutions improving the efficiency and effectiveness of production processes. This role requires a blend of technical expertise, manufacturing process knowledge, business acumen, and excellent communication skills.

In this role, essential functions include:

Solution Delivery:

• Act as IT Business Partner for Manufacturing and supporting functions (Quality, Materials, HSE); collaborate with business partners to identify needs, gather requirements, and define IT solution scopes.
• Identify and deliver scalable Advanced Analytics and AI/ML solutions with Data Engineering and Data Science teams.
• Oversee small to mid-sized IT projects, ensuring timely and budget-friendly delivery.
• Create functional and technical documentation for software programs.
• Develop enhancements and add-ons for existing MES systems.

IT Operations:

• Serve as Application Manager for assigned applications in the local manufacturing and quality portfolio
• Address performance or availability issues to minimize disruptions; support global incident management and security teams in resolving major incidents.
• Manage MES systems, including patches, upgrades, and performance monitoring; develop procedures and knowledge base documents for MES systems.
• Act as the Subject Matter Expert (SME) and local point of contact for key stakeholders.
• Collaborate on computer system validation (CSV) plans and ensure compliance with GxP standards.
• Support internal audits and prepare necessary responses.
• Lead IT systems user access reviews and maintain quality and risk deliverables.

WHAT YOU'LL BRING TO ALCON:

• Bachelor's Degree or Equivalent years of directly related experience (or high school +13 yrs; Assoc.+9 yrs; M.S.+2 yrs; PhD+0 yrs)
• The ability to fluently read, write, understand and communicate in English
• 5 Years of Relevant Experience
• Prior experience in data, business, and/or systems analyst roles.
• Prior experience in IT in a Manufacturing environment; understanding of manufacturing business processes related to Manufacturing execution systems (MES), including proficiency with coding/debugging MES Applications
• Experience with structured querying language (SQL) and relational database schemas.
• Experience with Database/OS: Oracle 11g, SQL server knowledge, Application Server (Windows and Linux)
• Intermediate/Advanced proficiency - ASP.net; PL/SQL statements for Oracle and SQL DB

HOW YOU CAN THRIVE AT ALCON:

• Join Alcon's mission to provide top-tier, innovative products and solutions to enhance sight & enhance lives
• Grow your career and see your impact in a highly collaborative and diverse environment
• Alcon provides robust benefits package including health, life, retirement, flexible time off, and much more!

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Alcon is an Equal Opportunity Employer and participates in E-Verify. Alcon takes pride in maintaining a diverse environment and our policies are not to discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, gender, national origin, age, sexual orientation, gender identity, marital or veteran status, disability, or any other legally protected status. Alcon is also committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please send an email to alcon.recruitment@alcon.com and let us know the nature of your request and your contact information.