Assistant Director/Donor Experience Officer

8:15 am to 4:30 pm. Nights and weekends may be required. Some travel.

Northern Kentucky University is an Equal Opportunity/Equal Access institution. We embrace inclusiveness, equity, and global awareness in all dimensions of our work and seek excellence through diversity among our students, administrators, faculty, and staff. Application by members of diverse groups is encouraged.

Reporting to the Director of Annual Giving, the Assistant Director of Annual Giving/Donor Experience Officer ( DXO) plays a critical role in advancing annual fundraising strategy and results by managing a portfolio of donors and creating meaningful, lasting relationships through personalized communications and interactions at scale. This role is responsible for increasing donor retention, upgrading existing donors, and identifying and referring prospective major gift donors, contributing to the university's overall mission and fundraising goals.

The Assistant Director of Annual Giving/Donor Experience Officer will leverage technology and data-driven strategies to engage current donors, tailoring outreach to connect them with relevant opportunities for involvement and deeper philanthropic impact across NKU's schools, colleges, and departments. The DXO will cultivate a pipeline of high-capacity annual donors through both digital and in-person interactions, with a focus on enhancing the donor experience.

The Assistant Director of Annual Giving/Donor Experience Officer will collaborate closely with donor relations, gift officers, and other internal partners to ensure strategic alignment of engagement initiatives for members of the President's Society, NKU's recognition society for donors of $1,000 or more annually. Additionally, this role assists in planning and executing key initiatives, such as Founders' Day, NKU's annual day of giving.

This position is instrumental in strengthening donor relationships and advancing NKU's annual giving efforts, directly contributing to the university's mission and long-term growth.

*Bachelor's degree and 2 years of related experience required

*Word, Outlook, Excel, SAP, and Raiser's Edge preferred.

* Strong written communication skills to prepare and edit effective correspondence, proposals, and persuasive solicitation materials for individuals and groups

* Demonstrated ability to build and maintain meaningful relationships to deliver measurable results

* Close attention to detail, managing multiple projects at once

* Effectively engage donors digitally through phone, text, email, and social media

* Ability to problem solve and generate creative solutions to maintain and strengthen high-quality relationships with donors

* Exceptional ethics and integrity, ability to be discrete and maintain confidentiality

* Must have passion for philanthropy, higher education, NKU, and the community that it serves