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Employee Relations Consultant

University of North Carolina Charlotte
United States, North Carolina, Charlotte
Oct 26, 2024
Employee Relations Consultant
Please see Special Instructions for more details.
Why Join Us? This is a unique opportunity to make a meaningful impact in a dynamic environment. We encourage retirees and military service members to apply.

Benefits:
  • After 90 days of employment, employees may be eligible for a hybrid work schedule, allowing for 1-2 days of teleworking, contingent upon meeting performance, personal conduct, and attendance expectations.
  • Potential for temporary assignment to be extended or converted into a position with benefits, along with a pay adjustment and classification to Salaried Exempt after June 30, 2025. Employee would be eligible to apply if position is converted.
  • Ideal for retirees looking to re-enter the workforce.
Apply Today! Please attach and submit your resume and a cover letter detailing your relevant experience. We look forward to welcoming a new team member who shares our vision for a supportive and compliant workplace!
Position Information
General Information


Position Number STMP15
Working Title Employee Relations Consultant
Division Business Affairs
Department Human Resources (Adm)
Work Unit Employee Relations
Work Location 9037 University Road, King Bldg, 1st Fl, Rm 113
Vacancy Open To All Candidates
Position Designation Non-Student Temporary
Employment Type
Hours per week 40
Work Schedule
8 AM - 5 PM; Monday through Friday. Hourse may be flexed around the university's core hours (9 AM - 4 PM).
Pay Rate $23 - $25 per/hour depending on experience
Minimum Experience/Education
Bachelor's degree and two years of progressively responsible professional human resources management experience; or equivalent combination of training and experience. All degrees must be from appropriately accredited institutions.
Departmental Preferred Experience, Skills, Training/Education:

  • Bachelor's degree in business, psychology, or a related field and 2 years or more of recent related experience as an ADA Consultant, Employee Relations Specialist, HR Advisor, HR Generalist, or HR Business Partner.
  • Demonstrated ability to multitask, set priorities, manage multiple responsibilities and deliver against competing deadlines.
  • Ability to handle confidential information with discretion.
  • Eagerness to learn and adapt in a fast-paced environment.
  • Strong interpersonal skills and a team-oriented mindset.
  • Strong written and verbal communication skills.
  • Passion for continuous process improvement.
  • Solutions-oriented mindset with a proactive approach to problem-solving.
  • Ability to navigate ambiguity effectively.
  • High level of patience, emotional maturity, and intelligence, especially in high-pressure situations.
  • Strong case management experience and Salesforce experience is a plus.

Duties and Responsibilities
AMERICANS WITH DISABILITIES ACT (ADA) ADMINISTRATION

  • In this role, you will play a crucial part in supporting our organization's commitment to employee well-being and inclusivity. You will handle approximately 50% of your casework related to ADA accommodations, working closely with employees and management to address needs and ensure compliance.
  • Conduct consultations and provide guidance on ADA accommodations and employee relations matters.
  • Collaborate with employees to assess their needs and develop appropriate accommodation plans.
  • Facilitate training sessions to enhance understanding of ADA policies and best practices.


EMPLOYEE RELATIONS CONSULTATION

  • Provide assistance to supervisory and non-supervisory employees on workplace issues including disagreements, unsatisfactory performance, allegations of inappropriate behavior and other policy violations in the workplace.
  • Conduct investigations into complaints, document findings, and recommend appropriate actions.
  • Support investigations and grievances related to employee relations issues while maintaining confidentiality and integrity.
  • Address and resolve non-complex to moderately complex employee concerns, grievances, and disputes in a timely and effective manner.

Other Work/Responsibilities

  • Assist with front office phone coverage and greeting customers as needed.
  • Help manage and update employee records and ER case files (electronic and physical records).
  • Ensure all case documentation is accurate, complete, and handled confidentially.

Necessary Licenses or Certifications
Proposed Hire Date 11/15/2024
Expected Length of Assignment Through June 30, 2025
Posting Open Date 10/25/2024
Posting Close Date
Special Notes to Applicants
Why Join Us? This is a unique opportunity to make a meaningful impact in a dynamic environment. We encourage retirees and military service members to apply.

Benefits:

  • After 90 days of employment, employees may be eligible for a hybrid work schedule, allowing for 1-2 days of teleworking, contingent upon meeting performance, personal conduct, and attendance expectations.
  • Potential for temporary assignment to be extended or converted into a position with benefits, along with a pay adjustment and classification to Salaried Exempt after June 30, 2025. Employee would be eligible to apply if position is converted.
  • Ideal for retirees looking to re-enter the workforce.


Apply Today! Please attach and submit your resume and a cover letter detailing your relevant experience. We look forward to welcoming a new team member who shares our vision for a supportive and compliant workplace!

Posting Specific Questions

Required fields are indicated with an asterisk (*).



  1. *
    How did you hear about this employment opportunity?

    • UNC Charlotte Website
    • HERC Job Board
    • Inside Higher Education
    • Circa (formerly known as Local JobNetwork)
    • Another Website
    • Agency Referral
    • Advertisement/Publication
    • Personal Referral
    • Other



  2. Where did you learn about this posting?

    (Open Ended Question)


  3. *
    Do you have one or more years of experience evaluating and making determinations regarding ADA workplace accommodation requests?

    • Yes
    • No


  4. *
    Do you have one or more years of experience in employee relations?

    • Yes
    • No


  5. *
    Do you have one or more years of experience writing investigation reports or summaries?

    • Yes
    • No


  6. *
    Do you have any experience using Salesforce or another case management system in a human resources, employee relations, Title VII, or Title IX context?

    • Yes
    • No


  7. *
    Do you have one or more of experience using HR/ER case management systems to document, update, and track cases?

    • Yes
    • No




Applicant Documents
Required Documents


Optional Documents

  1. Contact Information for References
  2. Other Document
  3. Resume / Curriculum Vitae
  4. Cover Letter / Letter of Interest

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