Business Manager (Director)

We are seeking a dynamic, highly motivated and personable Senior Business Manager to join the Information technology organization of SMBC in the Americas.In this role the Senior Director will be primarily responsible for the Business Management function in support of the Technology group and the Chief Information Officer, managing deliverables associated with the team's implementation of workplace productivity, employee engagement, internal communications, and representation of Technology in cross functional forums and initiatives.

The senior Business Manager will be responsible to drive internal communications and regular production of technology updates and briefings, including reporting on projects milestones, presentations to regulators, and internal senior management committees and forums - both local and in Tokyo Head Office, to ensure on time deliverables and prompt escalation of issues.

Additionally, the Senior Business Manager will oversee and coordinate the development and execution of goals and objectives for the Technology organization, and delivery of one-off initiatives, in partnership with the AD Technology Management team. The senior Business Manager will collaborate with colleagues across the SMBC America's Division (including Strategy & Transformation, Data Strategy, Procurement, and Communications among others), to deliver on ad-hoc projects and /or requirements, to execute on the Technology and SMBC strategy.

* Responsible for the preparation of BAU and ad-hoc senior management decks and presentations, including materials for meeting with regulators, regular Board meeting updates, Executive Management Committee forums, Information Technology Steering Committees, among others.
* Prepare and present regular, high-quality briefings gathering content from different stakeholders in the Technology core team and group companies
* Creates and maintains dashboards and/or scorecards to monitor the performance of the Technology team KPIs and KRI, keep technology senior leads aware of ongoing initiatives and key project status, etc.
* Coordinate the agenda of several Technology forums, All Hands Technology sessions, and other ad-hoc team meetings, including preparation of materials and meeting minutes and follow ups on agreed next steps and deliverables. Responsible for the regular content update of the Technology page in the internal SMBC website
* Coordinates the process to set up Technology critical business goals and objectives, and assist the team in building comprehensive, strategic, and cross- functional plans to achieve them.
* Coordinates the work around the analysis and oversight of third-party vendor relationships and related technology expenditure, in partnership with Procurement.
* Partner with internal control functions including compliance, audit, risk management, HR and business continuity to address department deliverables and escalations on a continuous basis.

* At least 10 years of experience working in a Technology business management capacity, in either a Financial Services institution or consultant firm
* Strong knowledge of technology landscape, data and the use of data in business processes
* Excellent communications skills, both verbal and written
* Proven ability to manage multiple deliveries, in an evolving and fast paced environment, meeting tight deadlines while adapting to shifting business needs
* Skilled in conceptualizing, documenting and presenting creative solutions
* Advanced PowerPoint and Excel required, with knowledge of Tableau, PowerBI and Visio preferable

D&I Commitment

Responsible for fostering a culture of diversity and inclusion, holding leaders accountable for creating an inclusive environment through awareness and practice of equity in recruiting, developing, and promoting diverse talent.