Customer Sales Manager - Ahold Delhaize / Stop & Shop

Here at Kraft Heinz, our US Sales team aspires to be an Indispensable Partner with a Growth and Winning Mindset, acutely focused on Superior Execution every day. This is our guiding compass to grow something great and make life delicious!

This Customer Sales Manager (CSM) position perfectly embodies that ambition, as you will own & be responsible for Frozen and Dairy category selling execution of $80M of revenue with Stop & Shop as a vital member of the Ahold Delhaize Customer Business Team (CBT). The CSM serves as the liaison between Kraft Heinz and the Stop & Shop Team, leading all selling activities & driving efforts tied to improving financial and market share position. The CSM aims to deliver revenue and share objectives, pursue business strategies to of growth, provide category management expertise, and ensure that coordinated cross-functional sales value is delivered to the customer through implementation of the sales plan and shelving objectives.

Due to customer connectivity, we require this role to be based in the Greater North East area.

Essential Functions & Responsibilities

• Effectively partner with the customer, building rapport at all levels to fully understand their business, the marketplace, and affect positive business growth

• Achieve New Item Authorization goals, Distribution goals, & Base Business Objectives: Revenue and Share Growth, Authorizations, Distribution, Optimal Shelving

• Leading implementation of Space Management Projects

• Achieve promotional revenue objectives by tactic, price point, Drive Period & Selling Event while effectively implementing Kraft Heinz pricing strategies for owned categories

• Maintain files and business documentation to thoroughly detail business transactions

• Manage customer P&L including trade balances

Expected Experience & Required Skills

• Proven & tested experience in customer management, account management, and/or retail sales management for a CPG company

• Tested ability to own business process and Category management through a complex Sales position where you owned a desk of at least $30M of business

• Reside in the Northeast or willing to relocate

• Proven skills embodying a customer-first mentality for effective customer management and selling to achieve objectives

• Trusted to work autonomously within a CBT framework to plan, organize and set/achieve priorities

• Clear examples of exhibiting polished interpersonal skills (written, verbal, and presentation) with potential to negotiate and influence effectively

• Tested proficiency in Microsoft Office programs and proprietary Sales systems such as IRI, Spark, etc

• Clear examples of exhibiting strong analytical skills; Has the ability & experience using syndicated and/or ambiguous data to develop comprehensive business plans by analyzing category and brand performance and influences customer to achieve category objectives.

• Willing to travel 10-20% out of the area as needed

Work Environment & Schedule

This position is considered a Remote based role that can be performed from a home office. Additionally, this role requires working a salaried, exempt schedule to best execute against customer and internal expectations.

Physical demands include but not limited to:

• Operating an electronic and viewing screens for ~100% of work schedule

• Lifting materials with a maximum weight of 50lbs

This job description is not designed to cover or contain all duties or responsibilities that are required of the role. Duties or responsibilities may change or be added with or without notice.

Kraft Heinz is an Equal Opportunity Employer that prohibits discrimination or harassment of any type. All qualified applicants are considered for employment without regard to race, color, national origin, age, sex, sexual orientation, gender, gender identity or expression, disability status, protected veteran status, or any other characteristic protected by law. Applicants who require an accommodation to participate in the job application or hiring process should contact NAZTAOps@kraftheinz.com.