Service Coordinator (QMHP)

Job Number: 24-6570

Job Summary: Do you want to make a difference in your community? Are you interested in mental, behavioral health, and Intellectual and Developmental Disabilities? Join Integral Care in helping people live healthier lives and reach their full potential.

We provide trauma-informed, evidence-based care in the Austin Area. Our programs focus on treatment for mental illness, substance use disorders and intellectual or developmental disabilities for children and adults. We offer specialized programming and prioritize suicide care and safety. At Integral Care, you will join a mission-driven team that embraces diversity and equity both in our workforce and the people we serve as we strive to make our vision of Healthy Living for Everyone a reality.

The Service Coordinator works alongside a team of advocates to help people with Intellectual and Developmental Disabilities (IDD) who are pursuing access to community services and support.

The focus of this role is to partner with individuals with IDD and involved loved ones - to aid access to services and safeguard the continuity of care. Service Coordinators apply a person-centered approach and perform a set of four service coordination elements - assessment, service planning/coordination, monitoring, and crisis prevention/management. Efforts commonly include working within a multidisciplinary team consisting of internal or external community partners.

Service Coordinators within the IDD division of Integral Care support the efforts of Intake, Enrollment, General Revenue, or Medicaid waiver programs - all of which work to some degree with person-directed plans and electronic health record systems upon training. In addition, Service Coordinators may also work with individuals with IDD residing in Medicaid Certified Nursing Facilities or the Austin State Supported Living Center seeking to move to homes in the community.

Work is performed under general supervision with moderate latitude for the use of initiative and independent judgment.

Regular, predictable attendance is considered to be an essential requirement for this position. Other duties may be assigned. May require a flexible work schedule.

Integral Care employees are to be committed to fostering an open, inclusive, and supportive environment that welcomes and embraces diversity in all forms. Integral Care defines diversity broadly to include race, ethnicity, abilities (mental/physical), gender, gender identity, immigrant status, language, religion, sexual orientation, socioeconomic status, veteran status, age, and other groups.

Integral Care employees are to strive to maintain a trauma sensitive workplace, to embrace trauma sensitive and informed practices, and to foster a supportive and welcoming environment of care.

Education:

Required:

• Graduated from an accredited college or university with a Bachelor's degree with a major specialization in Human/Behavioral/Social Services or related field.

License:

Required:

• Current and valid driver's license and a clean driving record.

Experience:

Required:

• 1 year of experience working directly with individuals with IDD.
  
• Bilingual preferred.

Hours: Full-Time.

Workdays: Monday - Friday

Workhours: 8:00AM - 5:00PM.

Salary: $22.35 - $23.47 an hour based on education.

Why join us: Integral Care has proudly served Travis County residents for the past 50 years. As the largest provider of behavioral health services in Travis County, we are dedicated to improving the lives of adults and children living with mental illness, substance use disorder and intellectual and developmental disabilities.

By joining our team, you will find rewarding work every day alongside people who have as much compassion as you. Join us and together we can help improve the quality of life for the people we serve. Imagine your career at Integral Care!

Employee Benefits:

• Medical, Dental and Vision insurance
• Generous vacation/holiday/sick leave
• Life and Short-term/Long-term Disability Insurance
• Employee Assistance Program (EAP)
• 403(b) retirement account
• Gold's gym membership discount
• Mileage reimbursement

Integral Care strives to maintain a diverse workforce. We encourage all to apply, including those who have knowledge and/or experience working with underserved populations, including Asian and Pacific Islander, Black/African American, Hispanic/Latino, and LGBTQA communities.

All qualified applicants will receive consideration for employment without regard to race, creed, color, religion, national origin, sexual orientation, gender identity, disability, veteran status, sex or age.

For specific positions, additional compensation may be available to those who are bilingual in both English and one of the following languages: Spanish, Chinese, Vietnamese, Korean, or Burmese. (PM16)

LPHA Keywords: Mental Health Therapist, Mental Health Counselor, Licensed Professional Counselor, LPC, Licensed Clinical Social Worker, LCSW, Licensed Marriage and Family Therapist, LMFT, Behavioral Health Therapist, Psychotherapist, Senior Clinician, Licensed Clinician, Clinical Mental Health Professional, Program Therapist, LPHA, Licensed Practitioner of the Healing Arts, Licensed Practitioner, Therapist, Counselor

QMHP Keywords: Qualified Mental Health Professional, QMHP, Case Manager, Rehabilitation Specialist, Service Coordinator, Mental Health Professional, Mental Health Specialist, Social Worker