Account Manager

Let Us Power Your Potential

Taylor Corporation is a dynamic, diversified company with big plans for the future - and your career. We power our employees' potential and strive to create opportunity and security for every member of the team. If you're ready for something bigger - more challenge, more variety, more pathways for professional growth - we should talk. We're passionate about our work, we believe there is always a better way, and we're looking for people like you.

Ready to reach your potential? It's time to look at Taylor.

Your Opportunity: Acrylic Design Associates, a division of Taylor Corporation, is seeking an Account Manager to join their team! In this role, you will build and maintain communication with potential and current customers, as well as act as the project manager liaison between our customers and our organization to ensure that all needs and requirements are being met.

Your Responsibilities:

• Provide customer with positive, consultative, service based experiences that meet or exceed expectations
• Conduct customer contract review, ensuring customer expectations are met and account for required job information, gather missing information from Sales Rep and/or customer as needed
• Enter jobs in to system according to standard operating procedures
• Manage proof and data approval processes with customers and outside suppliers
• Monitor jobs throughout the production process and update customers and Sales Rep as needed
• Write purchase orders and manage external production
• Coordinate shipping of materials, components, and finished products

You Must Have:

• Associates Degree in Business or related field
• 5+ years of experience in a business-to-business (B2B) customer service or account manager role

We Would Prefer:

• Excellent decision making and creative problem solving skills
• Strong customer service, interpersonal, and communication skills
• Ability to project a positive and inviting demeanor
• Self-starter with excellent organizational skills who has proven to handle multiple activities
• Ability to respond to continually changing priorities in a fast paced work environment
• Ability to work in a team environment toward a common goal
• General understanding of manufacturing operations and operating systems within the acrylic/plastics industry

About Taylor Corporation

One of the largest graphics communications firms in North America, Taylor's family of companies provide a diverse set of products, services and technologies addressing the toughest communication challenges. For nearly 50 years, Taylor has been a premier provider of powerful and innovative products, services and expertise for individuals, businesses and distributors large and small. Our 10,000+ employees spanning 26 states and seven countries work diligently to create the interactive, printing and marketing solutions that have helped build some of the world's more recognizable brands. Everything we do begins with identifying the unique priorities and needs of our customers and creating one-of-a-kind solutions. We offer a comprehensive benefit package including several health plans to choose from, dental, vision, wellness programs, life and disability coverage, flexible spending accounts, health savings accounts, 401(k) plan with company match, paid time off (PTO) and 64 hours of annual holiday pay.

Acrylic Design Associates is a recognized leader in creating world-class retail displays and high-profile environments. With a 250,000+ square foot modern operations center, Acrylic Design provides the scale and expertise to handle complex turnkey needs, including design, engineering, prototyping, fabrication, printing, LED technologies, assembly, warehousing, fulfillment, and distribution services. Founded in 1976, Acrylic Design is based in Minneapolis, Minnesota, and serves a global client base. More information is available at www.acrylicdesign.com.

The Employer retains the right to change or assign other duties to this position.

Taylor Corporation is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Taylor Corporation including all partners and affiliates is an Equal Opportunity Employer/Veterans/Disabled.