Mountain Adventure Guide | Summer 2025
Job Locations
US-NH-Bretton Woods
Requisition ID |
2024-115754
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# of Openings |
1
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Category (Portal Searching) |
Ski Resort Operations
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Location
Mount Washington Hotel As grand as the history behind it, the Omni Mount Washington Hotel, located in Bretton Woods, New Hampshire, is gracious in ambiance and generous in amenities. A favorite New England retreat of presidents, poets and celebrities, the hotel delights every sense with enchanting music, refined dining and luxurious decor.
Omni Mount Washington Resorts associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. The Omni Mount Washington Resort is committed to serve our associates and nurture their growth. We embody a culture of respect, gratitude and empowerment each day. If you are a friendly, motivated person, with a passion to serve others, the Omni Mount Washington Resort may be your perfect match.
Job Description
Join Our Team! Associate Benefits:
Responsibilities
- Guide tours in a safe and professional manner while engaging guests and providing an informative experience about the area and its surroundings.
- Ensure guests enjoy safe, positive and enriching experiences that exceed their expectations.
- Demonstrate and teach guests in the use of any safety equipment.
- Ensure the correct fit, adjustment and use of equipment before and during activity participation and ensure all safety rules are followed.
- Complete daily opening and closing inspections and conducting ongoing inspections of all safety gear and equipment.
- Report any equipment safety hazards and malfunctions to a supervisor.
- Complete daily written inspection logs and equipment logs.
- Provide exceptional customer service through patience and sensitivity to guest fears and concerns.
- Maintain a professional attitude regarding conversations and interactions with guests keeping in mind all aspects of diversity and harassment training.
Qualifications
- Experience as a naturalist or outdoor recreation guide preferred.
- Must be at least 18 years old.
- Previous rock climbing experience preferred for guiding Canopy Tours and West Wall Climbs.
- All Canopy Guides must successfully complete a 2 week training course.
- All Fly Fishing Guides must have a valid State of New Hampshire Guide certification.
- Strong leadership and teaching skills.
- Ability and comfort working at heights of 200+ feet.
- Strong organizational skills with ability to multi-task within a fast-paced environment.
- Flexible schedule is preferred and willingness to work "on-call" as needed.
- First aid qualifications are considered an asset.
- Must be able to meet the physical requirements of the job including restrictions for each activity.
- Ability to effectively communicate with guests and associates.Must be reliable and able to work with minimal supervision.
- Adventure Guides are required to work in all kinds of weather and perform their duties regardless of weather conditions
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