Graduate School Receptionist - Temporary Employee
Please see Special Instructions for more details.
*Temporary staff employees are ineligible to receive benefits (leave, health coverage, State service credit, etc.). They are, however, covered by Worker's Compensation provisions.
However, any non-permanent employee hired to work 30 or more hours per week for three months or more (cumulative of all positions, and not designated as variable hour worker), must be offered the chance to enroll in the High Deductible Health Plan, within 30 days of their eligibility. Any non-permanent employee hired to work less than 30 hours per week (cumulative of all positions, or designated as variable hour worker - i.e. student workers) are measured during designated measurement periods. If they average 30 or more hours per week over a designated measurement period, they will be offered the chance to enroll in the High Deductible Health Plan, and will be notified of instructions.
*Special Notes Regarding Eligibility for the High Deductible Health Plan
- Temporary hourly workers (eligibility based on FTE, duration of more than 30 days) FTE .75+ (cumulative of all jobs) or measured full-time, offered the high deductible health insurance
- Temporary salaried workers (regardless of the FTE, duration of more than 30 days) Reported as full-time & offered the high deductible health insurance
https://hr.charlotte.edu/benefits/benefit-plans/health-insurance
Position Information
General Information
Position Number |
STMP15 |
Working Title |
Graduate School Receptionist - Temporary Employee |
Division |
Academic Affairs |
Department |
Graduate School (Adm) |
Work Unit |
Graduate School |
Work Location |
Reese Building |
Vacancy Open To |
All Candidates |
Position Designation |
Non-Student Temporary |
Employment Type |
Temporary - Full-time |
Hours per week |
40 |
Work Schedule |
The Graduate School's office hours are Monday - Friday, 8:00am - 5:00pm. |
Pay Rate |
$18.00 |
Minimum Experience/Education |
Bachelors Degree from accredited University or 4 years of relevant experience |
Departmental Preferred Experience, Skills, Training/Education: |
Candidates must have strong oral and written communication skills; be enthusiastic, collaborative, and flexible. Ideal candidates would also have knowledge and experience with the graduate admissions process and excellent working knowledge of the graduate school and university websites. |
Duties and Responsibilities |
The Graduate School Receptionist is the first point of contact for our customers and must provide a high level of client/customer service. The position requires an ability to learn Graduate School policies, procedures, and processes, as well as a working knowledge of University resources for students. This position requires critical thinking and decision-making skills. Principle duties and responsibilities include:
- Assist Customer Service Manager in answering phones and greeting customers.
- Informs and educates students, faculty, and staff regarding Graduate School policies and procedures
- Assist students with graduate application questions, including program and process deadlines.
- Assist with Graduate School events, such as registration, compiling recruitment brochures or other event materials.
- Update program fliers or other materials as needed.
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Other Work/Responsibilities |
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Necessary Licenses or Certifications |
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Proposed Hire Date |
12/13/2024 |
Expected Length of Assignment |
11 months |
Posting Open Date |
10/21/2024 |
Posting Close Date |
12/07/2024 |
Special Notes to Applicants |
*Temporary staff employees are ineligible to receive benefits (leave, health coverage, State service credit, etc.). They are, however, covered by Worker's Compensation provisions.
However, any non-permanent employee hired to work 30 or more hours per week for three months or more (cumulative of all positions, and not designated as variable hour worker), must be offered the chance to enroll in the High Deductible Health Plan, within 30 days of their eligibility. Any non-permanent employee hired to work less than 30 hours per week (cumulative of all positions, or designated as variable hour worker - i.e. student workers) are measured during designated measurement periods. If they average 30 or more hours per week over a designated measurement period, they will be offered the chance to enroll in the High Deductible Health Plan, and will be notified of instructions.
*Special Notes Regarding Eligibility for the High Deductible Health Plan
- Temporary hourly workers (eligibility based on FTE, duration of more than 30 days) FTE .75+ (cumulative of all jobs) or measured full-time, offered the high deductible health insurance
- Temporary salaried workers (regardless of the FTE, duration of more than 30 days) Reported as full-time & offered the high deductible health insurance
https://hr.charlotte.edu/benefits/benefit-plans/health-insurance
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Posting Specific Questions
Required fields are indicated with an asterisk (*).
Applicant Documents
Required Documents
- Resume / Curriculum Vitae
- Cover Letter / Letter of Interest
- Contact Information for References
Optional Documents
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