Customer Service/Security Attendant (3 PT Temp Casual), CPTN11041PARTS

College of Dupage
paid time off
United States, Illinois, Glen Ellyn
425 Fawell Boulevard (Show on map)
Nov 15, 2024
Customer Service/Security Attendant (3 PT Temp Casual), CPTN11041PARTS Customer Service/Security Attendant (3 PT Temp Casual), CPTN11041PARTS The College of DuPage is a comprehensive community college located 27 miles west of downtown Chicago, vitally connected to our local area for over 50 years. We prepare students for a lifelong passion for learning on our 273-acre campus which is home to nine associate degrees and a wide variety of professional and technical certificates. Many of these credentials prepare students to seamlessly articulate into the baccalaureate programs of our higher education partner institutions. College of DuPage is committed to student success and values an inclusive and welcoming community environment. We are an equal opportunity employer committed to diversity in the workforce. Our connection to the larger metropolitan area is essential to our success and provides a wealth of diverse cultural and recreational opportunities. Primary Duties and Responsibilities: Provide professional and courteous customer service, security of certain areas and information to patrons at the McAninch Arts Center for rental events such as graduations, award ceremonies, dance rentals, theatre rentals, ethnic and cultural functions, etc. Arrive 1 hour to 90 minutes prior to event and remain on duty throughout event. Minimum shift of 4 hours. Monitor and enforce a variety of rules set by renter/purchaser. Checking credentials including: hand stamps, wristbands, ID's, etc. Manage constant flow of patrons in and out of theaters. Provide directional information to patrons and safety measures in case of evacuation. Provide security and limit access to certain areas. Other duties as dictated by renter/purchaser. Provide prompt, professional and courteous responses to all patron concerns. Other duties as required. Qualifications: Education Minimum high school required. CPR Certification preferred. Experience Some customer service or volunteer-related experience required. Proficiency in spoken English required. One year customer service or volunteer-related experience preferred. Licenses and Certifications COD Training Compliance Training Working Conditions: Telephone, computer and AED Defibrillator. Considerable public contact, flexible hours, on feet and standing for entire shift, mostly evenings and weekends as rentals are scheduled. 4-6 hour shifts. Hybrid Remote Eligible: Part-Time Work Schedule: Hiring Range: Classified 1 Hourly - $14.00 per hour/0.00 - 0.00 (FULL TIME ONLY) Competitive starting pay is dependent on education and experience. College of DuPage also offers a generous benefits plan which includes paid time off, tuition discounts for employees and dependents, medical, dental, vision effective the first day of employment, and retirement benefits in a collaborative and friendly environment. (GENERAL BENEFITS) Competitive starting pay is dependent on education and experience. College of DuPage also offers regular part-time positions a variety of fringe benefits including retirement benefits, access to holiday pay, personal time and other discounts on classes. College of DuPage is an equal opportunity employer. We are committed to diversity and creating an inclusive environment for all employees. College of DuPage does not discriminate against individuals in employment opportunities, programs and/or activities on the basis of race, color, religion, gender, sexual orientation, age, national origin, ancestry, veterans' status, marital status, disability, military status, unfavorable discharge from military service, or on any other basis protected by law. To apply, visit https://cod.csod.com/ux/ats/careersite/4/home/requisition/2037?c=cod jeid-0425dc9b2e5d0e418cf82c73495e442f