Senior Manager, Medicaid Programs

HMSA
United States, Hawaii, Honolulu
818 Ke’eaumoku Street (Show on map)
Nov 12, 2024
Leadership Identify, initiate, and manage organization-wide projects to ensure that all HMSA's Medicaid Program contractual obligations are met or exceeded. Manages necessary changes to existing systems, operations or workflows to address new/revised requirements of CMS/DHS/MQD. Structures work plans and project scope to deliver business impact on high priority issues. Addresses any identified deficiencies in current program quality and administration. Directs regular organization-wide training to develop staff in other key departments as subject matter experts on Medicaid Programs. Meet as needed with the senior management to review progress, report key results and program performance measures and to reestablish priorities. Effective management of staff Oversees and manages workflows to ensure that services and requests are handled consistently, effectively, and efficiently in order to minimize risks to members and the organization. Documents workflows and work processes. Responsible for ensuring that Medicaid Programs contract is meeting requirements established by CMS or DHS/MQD. Performs various employee management functions including but not limited to talent management, development, performance reviews, and handles any related adjustments to salary or job description. Prepares and analyses reports summarizing operational and financial performance of the team/programs. Coordination with external agencies Function as the management liaison between HMSA and Federal/State government representatives for CMS or DHS/MQD. Responsible for the development and tracking of all written and verbal communication between the Federal and/or State organizations. Acts as a liaison for Medicaid programs with external entities. Performs all other miscellaneous responsibilities and duties as assigned or directed. #LI-Hybrid