HR & Employee Support Center Supervisor

Oxy is an international energy company with assets primarily in the United States, the Middle East and North Africa. We are one of the largest oil and gas producers in the U.S., including a leading producer in the Permian and DJ basins, and offshore Gulf of Mexico. Our midstream and marketing segment provides flow assurance and maximizes the value of our oil and gas. Our chemical subsidiary OxyChem manufactures the building blocks for life-enhancing products. Our Oxy Low Carbon Ventures subsidiary is advancing leading-edge technologies and business solutions that economically grow our business while reducing emissions. We are committed to using our global leadership in carbon management to advance a lower-carbon world. Visit oxy.com for more information.

Occidental strives to attract and retain talented employees by investing in their professional development and providing rewarding opportunities for personal growth. Our goal is to meet the highest employer standards by ensuring the health and safety of our employees, protecting the environment, and positively impacting communities where we do business.

We are looking for an experienced and motivated individual to fill the position of HR & Employee Support Center Supervisor within our HR & Employee Support group based in Houston, TX. This role reports to the HR & Employee Support Team Manager.

Key Responsibilities:

* Supervise the HR & Employee Support Center Operations Team, ensuring all HR transactions and inquiries are handled or escalated accurately and in a timely manner.

* Resolve escalated HR issues, working closely with the HR & Employee Support Team Manager.

* Ensure compliance with all documented HR policies and procedures within the HR Service Delivery Catalog for the Support Center.

* Monitor the operations of the HR technology systems, ensuring accurate tracking and reporting of employee data.

* Maintain policies and procedures for team and assist in implementing controls related to HR transactions and inquiries.

* Supervise Support team to ensure adherence to HR procedures and controls.

* Facilitate and support employees and managers in understanding HR procedures related to the Support Center.

* Assist in facilitating trainings for HR as needed

* Monitor team's workflow and conduct performance evaluations for direct reports.

* Develop training on new or enhanced operation procedures related to HR transactions and inquiries.

* Establish and maintain effective relationships with other human resources groups within Oxy.

* Oversee the team's workflow, set priorities, and ensure deadlines are met in a timely and efficient manner.

Required Qualifications:

* Bachelor's degree in relevant field

* Minimum 8+ years of applicable industry experience in HR Operations or similar HR role.

* Exceptional problem-solving and critical thinking skills

* Excellent communication and presentation skills

* Ability to work independently and in a collaborative environment

* High proficiency in Microsoft applications (such as Power BI, Word, Excel, PowerPoint, Visio, and Outlook).

Desired Qualifications:

* High proficiency in Microsoft applications (such as Word, Excel, PowerPoint, Visio, and Outlook).

* Ability to analyze HR case data to identify process improvement.

* Experience in creating and maintaining documentation such as standard operating procedures (SOPs), knowledge articles, and training materials related to case management processes.

* Understanding of HR laws, regulations, and compliance requirements to ensure that case management processes adhere to legal standards and company policies.

* Strong interpersonal skills to build rapport with team members, establish productive relationships with stakeholders, and handle sensitive situations with tact and diplomacy.

* Effective communication skills to convey information clearly to team members

* Dedication to providing exceptional service, ensuring customer needs are understood, addressed promptly, and met with professionalism.

* Strong ability to maintain data integrity across various HR systems.

* Flexibility and adaptability to navigate changing priorities, handle ambiguity, and adjust strategies to align with evolving case management needs.

* Ability to provide guidance, support, and developmental opportunities to help the team succeed

* Strong organizational skills to manage multiple tasks, priorities, and deadlines effectively

Recruitment Fraud
It has come to our attention various individuals and/or organizations are contacting people falsely pretending to recruit on behalf of Oxy. Please be aware that these recruiting scams and communications do not originate nor are they associated with our recruitment process. All Oxy job postings and offers will require a completed application through our company website.
Oxy does not charge a fee at any stage of the recruiting process. We will never:

* Ask you to pay for applications, interviews, meetings, processing, training or for any other fees
* Use recruiting or placement agencies that charge candidates an advance fee of any kind or
* Request personal information such as passport and bank account details at an early stage of our recruitment process.

We recommend against responding to unsolicited business propositions or offers from people you don't know. Do not disclose your personal or financial details. If you believe you have been the victim of a recruiting scam, please contact your local police department.

All qualified applicants will receive consideration for employment without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.