Claims Coordinator

Aon is looking for a Rick Management Claims Coordinator to work solely with out client Hyatt. This person will focus primarily on Property, Crime, Cyber and International Liability claims.

This role will triage and coordinate incoming new claims for property, crime, international liability and cyber, while supporting varies risk management initiatives. This role involves collaborating closely with our Third-Party Administrator (TPA), Director of Global Claims, Broker, Hotels, Legal and other stakeholders. We expect this candidate to play a key role in accelerating Hyatt's execution in documenting, reporting, processing, and routing new claim matters for efficient handling and timely closures.

This is a hybrid role that will require 2+ days per week in the office in Chicago.

• Collect and organize required documentation for smooth claim submission to our TPA, ensuring accuracy and completeness.
• Function as a point of contact between the TPA and Hotels, resolving/calling out issues or disputes and ensuring smooth communication.
• Ensure that property reporting procedure are adhered to across all areas, including property, crime, international liability and cyber claims.
• Ensuring proper reserving practices are maintained and that claims are closed in a timely and efficient manner.
• Manage and streamline the documentation process to ensure quick and effective claim resolutions.
• Execution of POL's (Proofs of Loss)
• Collaborate with internal risk teams to identify key risk factors, monitor trends, and suggest preventative measures.
• Provide comprehensive claims reports, summarizing findings, identify patters, risk exposures, emerging trends and recommendations to Director of Global claims and various leadership groups.
• Facilitate meetings with the TPA, Hotels, Vendors on any disputes/issues, updates, escalations, or discrepancies.
• Ensure all claims processing adheres to internal policies, as well as local, state, and federal guidelines.
• Stay up to date on industry trends, best practices, and regulatory changes, providing recommendations for process improvements.
• Opportunities to participate in Hyatt's diversity and inclusive activities.

• 2-3+ years of experience in property, crime, cyber, international liability, or risk management.
• 1+ years of direct claims handling experience
• Experience working with TPA's is highly preferred.
• Strong analytical, excellent communication, interpersonal and organization skills.
• Proficiency with claims management systems and reporting tools.
• Understanding of data and reporting and how to leverage data to improve execution and overall outcomes.
• Ability to prioritize tasks.
• Travel- 5%-10%

• Associates' degree in business insurance, Risk Management, or a related field

We offer you

Aon offers a comprehensive package of benefits for full-time and regular part-time colleagues, including, but not limited to: a 401(k) savings plan with employer contributions; an employee stock purchase plan; consideration for long-term incentive awards at Aon's discretion; medical, dental and vision insurance, various types of leaves of absence, paid time off, including 12 paid holidays throughout the calendar year, 15 days of paid vacation per year, paid sick leave as provided under state and local paid sick leave laws, short-term disability and optional long-term disability, health savings account, health care and dependent care reimbursement accounts, employee and dependent life insurance and supplemental life and AD&D insurance; optional personal insurance policies, adoption assistance, tuition assistance, commuter benefits, and an employee assistance program that includes free counseling sessions. Eligibility for benefits is governed by the applicable plan documents and policies.

How we support our colleagues

In addition to our comprehensive benefits package, we encourage a diverse workforce. Plus, our agile, inclusive environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two "Global Wellbeing Days" each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions, but we also recognize that flexibility goes beyond just the place of work... and we are all for it. We call this Smart Working!

Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued.

Aon values an innovative, diverse workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.

Aon provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status. People with criminal histories are encouraged to apply.

We welcome applications from all and provide individuals with disabilities with reasonable adjustments to participate in the job application, interview process and to perform essential job functions once onboard. If you would like to learn more about the reasonable accommodations we provide, email ReasonableAccommodations@Aon.com

For positions in San Francisco and Los Angeles, we will consider for employment qualified applicants with arrest and conviction record in accordance with local Fair Chance ordinances.

Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time.

Pay Transparency Laws:

The salary range for this position (intended for U.S. applicants) is $65,000 to $75,000 annually. The actual salary will vary based on applicant's education, experience, skills, and abilities, as well as internal equity and alignment with market data. The salary may also be adjusted based on applicant's geographic location.

The salary range reflected is based on a primary work location of Chicago, IL. The actual salary may vary for applicants in a different geographic location.

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