PATIENT NAVIGATOR

Shift: Monday - Friday 8a to 5p, including rotational holidays/weekends
Department: Care Management
Compensation:

* Base Pay Range: $19.15 - $30.23 per hour, based on experience.

* Shift Differentials:

o Additional $0.50 per hour for evening shifts

o Additional $0.70 per hour for night shifts

o Additional $1.00 per hour for weekend shifts

o Additional $1.50 per hour for weekend evening shifts

o Additional $1.70 per hour for weekend night shifts

ABOUT THE JOB

MU Healthcare is looking for a compassionate and proactive team member to join us in revolutionizing patient care. We need someone with a knack for understanding individual needs and a passion for making a difference. As a vital member of our team, you'll be at the forefront of ensuring seamless transitions for our patients, from their first steps through our doors to their safe journey home. Your ability to connect with people, coupled with your organizational skills, will play a pivotal role in coordinating resources, transportation, and discharge planning. If you thrive in a fast-paced environment and are driven by the opportunity to positively impact lives, we want you on our team. Join us in shaping the future of healthcare.

ABOUT MU HEALTH CARE

MU Health Care is a growing academic health system in mid-Missouri comprised of multiple hospitals - including the region's only Level 1 Trauma Center and region's only Children's Hospital - and over 90 specialty clinics located throughout the region.

As an MU Health Care employee, you'll be part of an exceptional team committed to our mission of saving and improving lives. Our core values of inclusion, respect, service, discovery, responsibility and excellence foster a collaborative work environment where you can grow your career.

Learn more about MU Health Care.

Learn more about living in mid-Missouri.

EMPLOYEE BENEFITS

* Health, vision and dental insurance coverage starting day one

* Generous paid leave and paid time off, including nine holidays

* Multiple retirement options, including 100% matching up to 8% and full vesting in three years

* Tuition assistance for employees (75%) and immediate family members (50%)

* Discounts on cell phone plans, rental cars, gyms, hotels and more

* See a comprehensive list of benefits here.

DETAILED JOB DESCRIPTION

• Assess the patient's non-clinical needs and assist accordingly with improving adherence to patient plan of care, including the handling of travel, connecting the patient with community resources and support groups, acquiring insurance and financial information for support of care, etc.
• Orient new patients to the service line through the provision of information about availability of parking, way finding to check-in areas, meeting different members of the care team, etc.
• Handle patient inquiries and collaborating successfully with other members of the care team to assist as needed.
• Facilitate of the patient's transition from the setting of care to the next setting of care.
• Serve as an empathic advocate for the patient throughout the patient's care.
• May complete unit/department specific duties and expectations as outlined in department documents.

REQUIRED QUALIFICATIONS

Two (2) years of experience in health care, or education may be used in lieu of experience.

PREFERRED QUALIFICATIONS

• Associate's degree in health-related field.
• Additional license/certification requirements as determined by the hiring department.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met with or without reasonable accommodation. The performance of these physical demands is an essential function of the job. The employee may be required ambulate, remain in a stationary position and position self to reach and/or move objects above the shoulders and below the knees. The employee may be required to move objects up to 10 lbs.