Field Service Engineer (Texas)

WHAT'S IN IT FOR YOU?

Joining our team means stepping into a dynamic environment within a rapidly growing company, boasting a solid reputation in the industry. You'll enjoy more than just a competitive salary; our comprehensive benefits package includes medical, dental, and vision coverage, along with flexible spending and health savings accounts. Moreover, we provide basic life and AD&D insurance, short and long-term disability insurance, and access to our employee assistance and wellness programs. Planning for the future? Our retirement plan includes a generous 401(k) match. Additionally, take advantage of discount programs and supplemental insurance options like Accident and Critical Illness coverage. We prioritize your family's well-being too, offering paid family and parental leave, adoption assistance, and fertility benefits. You'll appreciate our commitment to work-life balance, supported by paid time off, holidays, and paid overtime. Plus, we invest in your growth with ample training and development opportunities. At our company, we're dedicated to ensuring that what's in it for you goes beyond the job description-it's about building a fulfilling career and a balanced life.

THE OPPORTUNITY

For over 50 years, Thomson Power Systems (a Regal Rexnord company) has been a leading manufacturer of electrical products and systems for use in the Power Generation Industry. We have an immediate opening for a Field Service Technician to join our Service team. The role is "hands on" and "in the field" performing a variety of field service activities on installed based critical power systems. In this role you will be the face of Thomson and the liaison with the customer in the delivery of value-add services on installed equipment around the globe. You will be working with a strong cross-functional team dedicated to servicing our customers in the Data Centre, Healthcare, Wastewater and Industrial end markets. Driven and Solution Centric with a focus on customer service are essential functions for this position.

YOUR MISSION

Position Summary:

Reporting to the Field Service Supervisor, the primary job duties of Field Service Technician will include;

start-up, testing, commissioning, preventative maintenance, upgrades and modernization on low and medium voltage switchgear as well as automatic transfer switches using specified test equipment.

The role will assist in a wide variety of highly technical and complex duties related to installation, troubleshooting, service and repair of paralleling switchgear, automatic transfer switches, control systems and/or mechanical equipment at customer locations.

Major Responsibilities:

• Develop and manage predictive and preventative maintenance programs for our installed based customers in the Houston and surrounding area.
• Perform all aspects of assigned field service work including site investigation, equipment installation, testing, commissioning and maintenance of power distribution, control and automation systems.
• Completion of assigned project field activities on time and meet customer functional requirements.
• Work in close collaboration and cooperation with the local field service office and Thomson Power System (TPS) business headquartered on the west coast in Langley, BC Canada.
• Build, develop and maintain exemplary customer and vendor relationships while maintaining a high level of quality and technical service.
• Ability to track and submit project reports in a timely manner (Field Reports and Expenses).
• Adhere to written standard testing and maintenance procedures for breaker, switchgear, relay, control and automation equipment testing.
• Support Technical Training programs for customers, partners and employees on new and existing products.
• Ensure all corporate policy, and values are foundational in the culture of the Langley office. Including health and safety, integrity, responsibility, diversity & inclusion, customer success, innovation with purpose, continuous improvement, performance, and passion to win.

ARE YOU THE ONE?

Required Education, Experience and Skills:

• 1+ years hands on experience in preventative and predictive maintenance of power distribution, and generation systems, and control equipment or equivalent education and experience.
• Self-directed learner motivated and driven to take initiative towards their education and development in electrical power and distribution field services.
• General computer skills including email, internet, data entry and Microsoft Word, Excel and OneNote as well as ability to use an Android or iPhone to perform daily work tasks.
• Basic understanding and ability to interpret detailed electrical schematics & mechanical drawings.
• High level of attention to detail with a strong ability to implement.
• Excellent customer service skills, with strong verbal and written communication abilities.
• Ability to work independently and as part of a team.
• 50% Travel required, our customers have scheduled maintenance, emergency travel can come up but is not common, this includes both domestic and international travel.
• Valid Driver's License required.

Desired Skills:

• Experience with installation, maintenance, testing, & repairing circuit breakers, transformers, switchgear, and similar electrical, control and automation equipment.
• Working knowledge of applicable health, safety, and electrical regulatory codes and standards.
• Certificate equivalent to NETA/NICET (ETT Level II or higher) in electrical equipment testing preferred.
• Experience with diesel or natural gas generators and generator control systems is strongly preferred.
• Proficiency with start-up and commissioning of generator paralleling switchgear (LV & MV) preferred.
• Advanced understanding of industrial electrical equipment (switchgear, transfer switches, circuit breakers, generators and protective devices).
• Understanding of PLC, and HMI Controls and ladder logic is an asset

• Medical, Dental, Vision and Prescription Drug Coverage

• Spending accounts (HSA, Health Care FSA and Dependent Care FSA)

• Paid Time Off and Holidays

• 401k Retirement Plan with Matching Employer Contributions

• Life and Accidental Death & Dismemberment (AD&D) Insurance

• Paid Leaves

• Tuition Assistance

Regal Rexnord is an Equal Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex/gender, sexual orientation, gender identity, age, ancestry, national origin, marital status, citizenship status (unless required by the applicable law or government contract), disability or protected veteran status or any other status or characteristic protected by law. Regal Rexnord is committed to a diverse and inclusive workforce. We are committed to building a team that represents diverse and inclusive backgrounds, perspectives, and skills. If you'd like to view a copy of the company's affirmative action plan or policy statement, please email Recruiting@RegalRexnord.com. If you have a disability and you believe you need a reasonable accommodation in order to search for a job opening or to submit an online application, please e-mail Recruiting@RegalRexnord.com.

Equal Employment Opportunity Posters

Notification to Agencies: Please note that Regal Rexnord Corporation and its affiliates and subsidiaries ("Regal Rexnord") do not accept unsolicited resumes or calls from third-party recruiters or employment agencies. In the absence of a signed Master Service Agreement or similar contract and approval from HR to submit resumes for a specific requisition, Regal Rexnord will not consider or approve payment to any third-parties for hires made.