University Cashier, Student Financial Services

Application Instructions:

External Applicants: Please upload your resume on the Apply screen. Your application will automatically populate your resume details, and you may verify and update data on the My Information page.

Please add your cover letter and any other documents required for the position to the Resume/CV document upload section at the bottom of the My Experience application page. Use the Select Files button to add multiple documents including your cover letter and supporting documents. The My Experience page is the only opportunity to add your cover letter and supporting document attachments. You will not be able to modify your application after you submit it.

Current Employees: Apply from your existing Workday account. Do not apply from the website. Log in to Workday. Click on the Jobs Hub and select Browse Jobs. Locate the position and click Apply. Update your Education and Job History.

Job Description Summary

Job Description

Essential Functions:

• Performs cashiering functions by processing all student payments from multiple sources.
• Reconciles student payments recorded to cash that has been deposited to the bank.
• Analyzes and approves departmental deposits to assure the accuracy of recording revenue.
• Responsible for balancing the cashier's window daily and ensuring the custody of all cash and checks received. This includes the maintenance of internal cash controls.
• Completes daily deposit.
• Documents, processes, and distributes US Bank Reloadable branded cards to student athletes.
• Completes monthly checks of various Student Financial Services reports.
• Records and reconciles insufficient funds received.
• Generates ACH drafts.
• Maintains and manages all petty cash disbursements.
• Prepares account adjustment requests and journal entries.
• Researches and resolves any accounting questions related to the cashiering function.
• Answers inquiries from students, parents, staff, and other third parties regarding transactions posted to student accounts with a high degree of accuracy and timeliness.
• Manages the yearly tuition deposit process including forfeits and waivers.
• Processes and files tax form 8300 when applicable.
• Performs account recons.

Required Education, Knowledge, Skills, Abilities:

• Associate Degree Business or Accounting or a minimum of three to four years of cash management experience.
• Must be highly detailed and have strong analytical and research skills.
• Working knowledge of accounts receivable and cashiering.
• Understanding of accounting concepts and practices including processing journal entries.
• Ability to solve both routine and complex issues relating to cash disbursements with a high degree of accuracy.
• Apply critical thinking skills to areas of responsibility.
• Capability to deliver first class customer service including communicating clearly and concisely in both verbal and written formats and acting professionally in managing difficult inquiries.
• Demonstrates a high degree of independent decision-making skills.
• Must possess strong diplomacy skills and the ability to make sound judgments with constituents diverse in ability and background.
• Proficiency in Microsoft Excel and Word.
• Ability to work positively in a demanding, high volume, fast-paced, team-oriented student service environment both independently as well as collaboratively.
• Must exercise good judgment, discretion, and patience especially with difficult inquires.
• Demonstrated commitment to the University's values and mission. Ability to keep University records confidential.

Preferred Knowledge, Skills, Abilities:

• Experience with Ellucian Banner and Workday Finance
• Experience in a higher education environment.

Accountabilities:

Responsible for own work only.

Additional Job Description

Note:

This position profile identifies the key responsibilities and expectations for performance. It cannot encompass all specific job tasks that an employee may be required to perform. Employees are required to follow any other job-related instructions and perform job-related duties as may be reasonably assigned by his/her supervisor.

Time Type Requirement

This position profile identifies the key responsibilities and expectations for performance. It cannot encompass all specific job tasks that an employee may be required to perform. Employees are required to follow any other job-related instructions and perform job-related duties as may be reasonably assigned by his/her supervisor.

In order to provide a safe and productive learning and living community, Wake Forest University conducts background investigations and drug screens for all final staff candidates being considered for employment.

WakeForestseeks to recruit and retain a diverse workforce while promoting an inclusive work environment committed to excellence in the spirit of Pro Humanitate.In adherence with applicable laws and as provided by University policies, the University prohibits discrimination in its employment practices on thebasis of race, color, religion, national origin, sex, age, sexual orientation, gender identity and expression, genetic information, disability and veteran statusandencourages qualified candidates across all group demographics to apply.