Academic Program Coordinator for Graduate Program

The Department of Biobehavioral Health (BBH) in the College of Health and Human Development at Penn State is seeking a motivated and dynamic professional to join our administrative team as the Academic Program Coordinator for our graduate program. This role is pivotal in supporting the academic journey of our students, working closely with faculty, staff, and department leadership to ensure the smooth operation of our graduate programs.

Key Responsibilities:

• Communicate with faculty, staff, advisers, and students; respond to inquiries related to individual courses, degree requirements, or the overall academic program.

• Prepare and maintain student files; monitor graduation requirements; ensure accuracy of degree requirements.

• Facilitate the process for reviewing requests and updating student course/program changes; process grade change forms, add and drop, and registration forms.

• Collaborate with faculty and department leadership to forecast course enrollment; retrieve, compile, and analyze course data.

• Coordinate and implement policies, procedures, and activities pertaining to student records across a department.

• Coordinate scholarship, assistantship, and fellowship data and funds; prepare award letters, monitor expenses; assign and monitor teaching assistant class assignments.

• Plan and coordinate events, including orientations, prospective student visits, and other program events.

• Communicate with students to promote program-specific opportunities, including workshops, organizations, internships, and career development opportunities; collaborate with faculty and program staff to develop marketing materials.

• Create and maintain databases; compile academic data and prepare reports for department leadership related to enrollment data, student progress, and experience.

• Assist with department or program website; review content and ensure that information is accurate.

The Pennsylvania State University is committed to and accountable for advancing diversity, equity, and inclusion in all of its forms. We embrace individual uniqueness, foster a culture of inclusion that supports both broad and specific diversity initiatives, leverage the educational and institutional benefits of diversity, and engage all individuals to help them thrive. We value inclusion as a core strength and an essential element of our public service mission. In HHD, enriching the lives of others is our mission. We believe in the power of human capacity for growth and live that mission by meeting challenges, both big and small, with excitement and energy every day. We invite you to come grow with us.

Education and Experience Requirements:

This position will be filled at the Support, Intermediate Support, or Senior Support level, depending on the candidate's qualifications and experience. The minimum requirement is a High School Diploma/GED or Vocational Training/Degree. Equivalent combinations of education and experience will be considered for the Support level, while additional qualifications and competencies are required for higher-level positions.

Preferred Experience/Skills:

• Proficiency in Microsoft Office 365 (Teams, Word, Excel, Forms, SharePoint, OneDrive).

• Strong organizational skills, with attention to detail in maintaining records and coordinating tasks.

• Excellent communication and interpersonal skills, with a proven ability to work both independently and collaboratively.

• Familiarity with graduate admissions, student information systems, and program management.

• Ability to manage multiple priorities with professionalism and a customer-service mindset.

• A genuine appreciation for working with diverse populations, contributing to an inclusive academic environment.

Application Instructions:

For full consideration, applicants must submit a cover letter and resume with their application. Review of applications will begin immediately and continue until the position is filled.

Work Arrangement:

This position is based on-site, with typical hours from Monday to Friday, 8:00 am - 5:00 pm. After a six-month on-site training period, the opportunity for a flexible work arrangement combining remote and on-campus work may be discussed.

Benefits Information:

Penn State offers competitive benefits to full-time employees, including medical, dental, vision, and retirement plans, in addition to generous vacation time (18 days per year; accrued on a monthly basis),sick time (12 days a year; accrued on a monthly basis) and paid holidays (13 per calendar year). Please visit https://hr.psu.edu/benefits for more detailed information.