Regional Director - Sammamish and Lynnwood

Central Washington University is recruiting a Regional Director to join our team in Sammamish and Lynnwood, Washington. This role is an important member of our team as they enhance the vision for the University. The role is a campus-based position, which means you get to see the lives you are impacting. We're offering a salary, depending on experience, from $64,974 - $79,593.50 annually plus the awesome CWU benefits.

Who we are:

We are a team of individuals committed to Changing Students' Lives. No matter what job, each of us plays a part in supporting and empowering our students to fulfill their dreams.

Working in higher education provides career growth and career choice. Think of a university campus like a mini city, operating across 380 acres. You'll find diverse academics, libraries, athletics and sporting events, full service and quick serve dining, conferences and events from small to large, recreation centers, housing, health services, police and public safety for the campus population of ~10,000 students.

Central Washington University has been named a Fulbright U.S. Scholar Program Top Producing Institution for the 2022-2023 academic year. In addition, for the seventh time in eight years, CWU is a recipient of the prestigious Higher Education Excellence in Diversity (HEED) Award from INSIGHT Into Diversity magazine. Come join us on our journey to encourage, inspire, and create spaces where all identities thrive on campus.

Tour our campus in Ellensburg here. www.youtube.com/watch?v=HjdhOegDa9A

What we offer:

Our investment in you begins the day you join our team, a healthy and successful future for you is important to us. We offer medical, dental, life and disability insurance, retirement and optional savings plans, tuition assistance for you and your dependents, discounts across town, an employee assistance program for individualized counseling, and a wellness incentive program. Learn more: Benefits, Perks, and Leave.

The Role:

The Regional Director is responsible for successful operation of CWU-Sammamish and CWU-Lynnwood while providing administrative leadership and supervision of support staff. The director ensures access to resources for students, faculty and the general public in support of student learning. This position promotes an outstanding academic and student life and facilitates inclusive and diverse campus communities through interactions with all University Centers and sites, the residential campus, high schools, community colleges and the surrounding communities. Extensive collaboration and outreach activity are required to coordinate and respond to the needs and interest in the area (e.g. University Centers, Continuing Education, Running Start, Multimodal Learning and community organizations and businesses) with a concentrated focus on each site programming and promotion. Internally, this position works with all units of the Academic and Student Life Division and also with Business and Financial Affairs, Operations, Public Affairs and Enrollment Management for meeting student, program and operational needs. Regular contacts are made across divisions. Contacts are also made with community businesses, area high schools, community colleges, industry and agencies for needs assessments, promotion and information dissemination. Interaction with outside vendors and contractors may also be required. The director establishes and maintains collaborative working relationships to facilitate efficiencies within site operations. It is expected that this position will be recognized as the CWU regional leader by working with various campus departments to maintain a strong presence in the community through networking with various college and community organizations, and local businesses, industry and governmental agencies, such as City Councils, Economic Development Councils, Chambers of Commerce, Service clubs and other local organizations. The decisions made by this position impact students and operations in the region. All employees are expected to support CWU's commitment to diversity and to bring and support inclusion into the university environment.

Administrative Management:
- Ensures the programmatic and service needs of sites are met through collaboration with program directors, department chairs and other essential personnel across the university.
- Implements initiatives and develops streamlined processes related to operations and student services, such as testing services, tutoring, library, advising etc.
- Analyzes qualitative and quantitative data and prepares complex reports to make decisions, and/or make recommendations on issues related to the sites, program development, and student/community needs and services.
- Ensures the terms of agreement and operating guidelines between CWU and Edmonds College are met (including, but not limited to: facilities, technology, capital and/or minor works projects, student services, fee negotiations, etc.).
- Ensures the terms of agreement and operating guidelines between CWU, the City of Sammamish are met (including, but not limited to: facilities, technology, capital and/or minor works projects, student services, fee negotiations, etc.).
- For the Sammamish site, manages complex scheduling of traditional/online classrooms to maximize efficient and effective use of facilities in collaboration with academic departments, Running Start and Continuing Education.
- Collaborates with campus departments on effective admissions, registration and advising procedures for prospective and current students, including problem solving and continuous improvement methods to meet student, faculty and staff needs.
- Collaborates with university community on new innovation initiatives and projects.
- Oversees new student orientation process for effective preparedness for students entering CWU.
- Actively engages in recruitment and hiring new employees.
- Clearly defines performance expectations, ensures accountability, and provides ongoing informal feedback, coaching, and mentoring.
- Conducts formal performance evaluations; takes corrective action in a timely manner.
- Communicates information to staff on an ongoing basis to influence staff engagement.
- Recognizes value of and promotes diverse workforce; values and encourages diverse perspectives, creativity and teamwork.
- Meets with staff weekly to establish goals/objectives-facilitate staff meetings.
- Establishes work schedule and sets priorities.
- Maintains accurate and complete position descriptions for all staff; interviews and selects office support staff; makes recommendations to appointing authority regarding promotions, warnings and terminations; ensures procedures and policies are followed.
- Engages staff in professional development opportunities.
- Prepares bimonthly report for the Associate Vice President of Academic Affairs regarding all issues related to both locations' operations.

Marketing, Recruiting and Outreach:
- Fosters relationships and plans and participates in activities to promote CWU and increase visibility in local communities.
- Assists Executive Director of Extended Learning in applying marketing strategies to specific target audiences.
- Identifies and markets high demand programs that meet workforce needs through market analysis and program assessment in collaboration with academic departments, Continuing Education, Executive Director Extended Learning, and local agencies.
- Engages in proactive and on-going organization and implementation of programs of marketing initiatives for the site.
- Collaborates with enrollment management for all recruiting of academic programs.
- Provides administrative support for all CWU sponsored events, celebrations, and functions at teaching sites that promote a positive image and student success at the instructional site.
- Organizes CWU events in collaboration with main campus, Continuing Education, or other community agencies. Includes logistics coordination and identification of marketing and dissemination of promotional materials to those audiences.
- Recommends and/or joins specific committees/consortiums, and networks with business/industry/other community members in consultation with the Associate Vice President of Academic Affairs.

Leadership and Collaboration:
- Motivates and encourages office staff to provide outstanding customer service to students and faculty through effective training and leadership.
- Collaborates with students, faculty, staff, and outside organizations and businesses to define the education needs of the community.
- Serves as liaison between site, Running Start, Continuing Education, academic departments, and other affiliated organizations on daily operational processes and procedures.
- Collaborates and cooperates with colleagues in the achievement of departmental and institutional goals that affect the Sammamish site and ensure consistent communication of processes, policies and procedures.
- Coordinates with student service, technology services, and library divisions to provide appropriate services for students.
- Coordinates with Operations for all building and maintenance requirements.
- Collaborates with Advancement department for key institutional initiatives
- Evaluates and refines operating procedures for teaching site as necessary and maintains communication with other divisions/departments of the university on matters relating to academic programs, equipment and facilities.
- Participates in professional development activities.

-Perform other duties as assigned

• Master's degree and 3 years' experience in a management and leadership role OR Bachelor's degree AND an equivalent combination of experience, training and/or education.
• Experience working in education and understanding of academic initiatives.
• Demonstrated abilities in presenting ideas and concepts orally and in writing to diverse populations and the general public.
• Experience developing marketing initiatives and promoting programs related to retention and/or recruitment.
• Strong team building, coordination of stakeholders, conflict resolution, and negotiation skills.
• Supervisory experience including hiring, evaluating, coaching, and taking employment action.
• Demonstrated ability and/or experience working with students and/or co-workers from a wide range of abilities, backgrounds and experiences.
• OR applicable combination of education and/or experience which demonstrates the ability to perform the essential functions of the position.

Preferred Qualifications

• Experience managing operations of a higher education, non-residential campus (University Center, Branch Campus, Extension Campus, etc.)
• Program development and strategic planning experience.
• Familiarity with the region, specifically the Edmonds, Lynnwood and Sammamish Plateau.
• Additional education, training and competencies that may enhance the employee's effectiveness in performing the functions of the position.
• A record of promoting inclusivity in the work environment.
• Experience or interest in mentoring students from a variety of backgrounds.

Competencies

• Accountability/Dependability: Accepts responsibility for quality of own work; acknowledges and corrects mistakes. Shows up on time, meets standards, deadlines and work schedules.
• Judgement: Makes timely, informed decisions. Analyzes options and determines appropriate course of action.
• Teamwork: Promotes cooperation and mutual support to achieve goals. Encourages participation and mutual support.
• Adaptability/Flexibility: Responds positively to changing business needs and responsibilities. Adapts approach and methods to achieve results; recovers quickly from setbacks and finds alternatives.
• Commitment to Diversity: Recognizes the value of diversity and helps create environment that supports and embraces diversity.

Don't meet every single requirement? At CWU we're dedicated to building a diverse, inclusive, and authentic workplace, so if you're excited about this role but your experience doesn't align perfectly with every requirement, we encourage you to apply anyway. This may be the job for you!

Salary: This position has a minimum annual salary of $64,974 and maximum annual salary of $94,216. The Hiring Department's expected hiring range is $64,974 - $79,593.50. In accordance with RCW 49.58.110, the above salary reflects the full salary range for this position. Individual placement within the hiring range is based on the candidate's current experience, education, skills, and abilities related to the position.

Schedule/Appointment: Monday - Friday, 8:00am-5:00pm (1 hour lunch)

Working Conditions: Work is performed across two locations in an indoor office setting with frequent in-person interactions. It is essential to be able to remain at a desk/computer workstation for prolonged periods of time, perform extensive data entry and other computer-related tasks and create/maintain filing systems for departmental records. Some evening or weekend work and/or occasional travel may be required.

Benefits: CWU offers a comprehensive benefits package including medical and dental insurance, retirement and optional savings plans, life and disability insurance, along with vacation and sick leave plans depending on employment classification. For additional information please visit Benefits, Perks, and Leave.

An employee of CWU may be eligible for the Public Service Loan Forgiveness Program if the employee has student loans. To learn more, visit: https://ofm.wa.gov/state-human-resources/public-service-loan-forgiveness-program.