Machine Learning Operations Engineer

At PGE, our work involves dreaming about, planning for, and realizing a smarter, cleaner, more enduring Oregon neighborhood. Its core to our DNA and we haven't stopped since we started in 1888. We energize lives, strengthen communities and drive advancements in energy that promote social, economic and environmental progress. We're always on the lookout for people passionate about leading and being a part of teams that are advancing innovative clean energy solutions that are also affordable and accessible to all.

Summary

The Advanced Energy Delivery Technology Solutions (AEDTS) team at Portland General Electric plays a crucial role in advancing our clean energy future through smart grid technology. We operate in two key areas:

1. Horizontal: Serving enterprise-wide needs with AWS Cloud Data Lake, API management, data science, applications, and data products.

2. Vertical: Supporting specific AED applications like the Outage Management System (OMS) and ARCOS Callout System.

This dual approach enables the team to drive PGE's goals of decarbonization, electrification, and operational efficiency across the organization while also maintaining critical systems for reliable service delivery.

Our team is seeking a skilled Machine learning operations (ML ops) engineer with Dev Ops, Data ops experience to develop, enhance and support our data science models and workflows. The ideal candidate will have a strong background in cloud technologies, containerization, and automation, with a focus on applying these skills to machine learning environments.

Career Level Summary

Application Administrator 6011
Grade 7
Career Level: P3

• Requires in-depth knowledge and experience.

• Uses best practices and knowledge of internal or external business issues to improve products or services.

• Solves complex problems; takes a new perspective using existing solutions.

• Works independently, receives minimal guidance.

• Acts as a resource for colleagues with less experience.

Key Responsibilities

Application Administrator 6011 (P3)

Application Support (ASUP):

• Maintains application support processes and ensures all requests for support are handled per agreed procedures.

• Uses application management software and tools to investigate issues, collect performance statistics, and create reports.

Configuration Management (CFMG):

• Maintains secure configurations and applies tools, techniques, and processes to identify, track, log, and maintain accurate and current information.

Problem Management (PBMG):

• Initiates and monitors actions to investigate and resolve problems in systems, processes, and services.

• Determines problem fixes and assists with implementing preventative measures.

Incident Management (USUP):

• Prioritizes and diagnoses incidents, escalating unresolved issues when necessary.

• Facilitates recovery following incident resolution and ensures incidents are properly documented.

Porting/Software Configuration (PORT):

• Configures software and equipment, tests platform-specific versions of software, and identifies potential improvements based on outcomes.

Systems Design (DESN):

• Recommends/designs systems structures that meet business needs while considering performance and security requirements.

• Translates logical designs into physical designs and produces detailed documentation.

Machine learning operations (ML Ops)/ Dev Ops/ Data Ops:

• Develop and maintain CI/CD pipelines for machine learning models.

• Automate model deployment, monitoring, and scaling processes.

• Implement and manage version control for code, data, and models.

• Ensure data quality, security, and compliance throughout the ML lifecycle.

• Collaborate with data scientists, engineers, and other stakeholders.

• Optimize infrastructure for ML workloads.

• Troubleshoot and resolve issues in production ML systems.

• Implement logging, monitoring, and alerting for ML pipelines.

• Manage and optimize cloud resources for ML/AI workloads.

• Facilitate knowledge sharing and best practices across teams.

Qualifications

Education/Experience/Certifications

Application Administrator 6011 (P3):

• Requires a bachelor's degree in business, computer science, engineering, management, or another related field, or equivalent experience.

• Typically five or more years in a related field.

Competencies

Functional Competencies:

• Intermediate/Advanced knowledge of change-management processes.

• Intermediate/Advanced knowledge of lifecycle planning of configuration items (CI).

• Intermediate/Advanced knowledge of operating systems (e.g., Unix, Windows).

• Intermediate/Advanced knowledge of database concepts.

• Intermediate/Advanced knowledge of certificate management.

• Intermediate/Advanced knowledge of infrastructure concepts.

• Intermediate/Advanced knowledge of service continuity planning and support.

Technical Competencies:

• Programming languages: Python or similar

• DevOps tools: Docker, Kubernetes, Jenkins, GitLab CI, or Azure DevOps

• Cloud platforms: AWS, Azure, or Google Cloud Platform (AWS preferred)

• Infrastructure as Code: Terraform, Ansible, or CloudFormation

• ML frameworks: TensorFlow, PyTorch, or scikit-learn

• Big data technologies: Spark, Hadoop, or Kafka

• Monitoring and logging: ELK stack or similar

• Version control: Git

• Database management: SQL and NoSQL databases

• Data pipeline tools: Airflow, Kubeflow or similar

• Containerization and orchestration

• CI/CD methodologies and tools

• Understanding of ML algorithms and model serving

• Knowledge of data privacy and security best practices

• Familiarity with MLOps principles and tools (e.g., MLflow, DVC)

General Competencies:

• Advanced customer-focus skills.

• Advanced accuracy skills.

• Advanced risk management skills.

• Advanced oral and written communication skills.

• Advanced interpersonal skills.

• Advanced decision-making skills.

• Advanced organization and prioritization skills.

• Advanced meeting facilitation skills.

• Advanced team-building skills.

Physical, Schedule/Attendance and Cognitive Demands

Cognitive Level: Substantial: Consistent use of logic or scientific thinking to define problems, collect information, establish facts, and draw valid conclusions (for example, engineer, HR director, plant manager, etc.).

Cognitive:

• Ability to adhere to set response times, deadlines, and time-sensitive tasks.

• Ability to follow accuracy standards.

• Ability to follow through on decision-making tasks.

• Ability to interact effectively and collaboratively within a team environment.

• Ability to communicate and problem solve under stress.

• Ability to respond and adapt to frequent changes.

• Ability to accept and demonstrate self-awareness when provided constructive feedback.

• Ability to discern feedback and acknowledge ownership of areas of improvement.

• Ability to avoid future mistakes by applying reasonable skills to new but similar work situations or tasks.

• Ability to successfully collaborate with peers, managers, and others within the organization.

• Demonstrates sound memory.

• Ability to process new information to be applied consistently to work tasks.

Schedule/Attendance:

• Ability to adhere to pre-established schedule, including start/stop time and break/lunch schedule.

• Ability to work long hours.

• Ability to work a variable schedule.

• Ability to report to work and perform work during periods of severe inclement weather.

• Ability to consistently meet attendance standards for regular, reliable, predictable, full-time attendance.

• Ability to work shift schedule.

• Ability to work on-call schedule.

Physical Capabilities:

• Driving/travel/commute: Daily within service territory - Occasionally (one to two times a month or less).

• Driving/travel/commute: Overnight inside/outside the service territory - Occasionally (one to two times a month or less).

• Computer Use

Environment: Indoor

We are interested in every qualified candidate who is eligible to work in the United States to apply. However, we are not able to sponsor visas for this position.

PGE supports hybrid flexible work arrangements; and will have a combination of in-the-office and working offsite. This individual will need to be located within 75 miles from job location. However, these arrangements may change due to business needs or changes in responsibility.

Compensation Range:

Actual total compensation, including a performance based incentive bonus, is commensurate with experience, skills, qualifications, education, training, and internal equity. While we anticipate the selected candidate for this position will fall towards the middle or entry point of the compensation range, the decision will be made on a case-by-case basis.

PGE believes in rewarding dedicated performance. We provide a total rewards package that is designed to reward your contributions to the company, and, at the same time, support your well-being and professional development, both now and into the future. To find out more, click here.

Join us today and power your potential!

Assisting with storms or other Company emergencies is a part of all positions at Portland General Electric.

PGE is committed to diversity and inclusion in the workplace and is an equal opportunity employer. PGE will not discriminate against any employee or applicant for employment based on race, color, national origin, gender, gender identity, sexual orientation, age, religion, disability, protected veteran status, or other characteristics protected by law.

PGE does not discriminate on the basis of disability. We recognize individuals have a variety of abilities to offer and we believe there is much to value and celebrate by incorporating different abilities into the work we do. One very important way we live this out is in our application and interview process. We work hard to support individuals who may need an accommodation to fully participate in these processes. If you feel you may need an accommodation, or would like to request one, please notify the Talent Acquisition Specialist (Recruiter) associated with the job posting. You may also make this request by contacting talentacquisition@pgn.comor by calling 503-464-7250. The Recruiter will provide information and next steps for the accommodation process. Our Diversity, Equity & Inclusion (DEI) team is also available for support. You can contact them at dei@pgn.com.

To be considered for this position, please complete the following employment application by the posting close date. Posting closes at midnight (Pacific Time) on the closing date below. If no date is listed, job is open until filled.