Warehouse Process Quality Assurance Team Lead

There's a Place for You at Crawford Electric Supply.

A career at Crawford Electric Supply is more than a job. You're investing in a brighter, more sustainable future together and joining a team that makes a real difference for our customers. Crawford Electric Supply offers electrical products and services to contractors. If it helps bring electricity to an office, home, factory or other building - you can find it here. We operate throughout the southeast region of the United States, and are part of the Sonepar group, the world's #1 electrical distributor with over 45,000 associates around the globe.

Being "Powered by Difference" means we respect and value diverse perspectives.Crawford Electric Supply we offer a supportive culture and great benefits, and as part of the larger Sonepar group, we can offer exciting opportunities to grow your career.

It's time to energize your future! Don't miss out on this electrifying opportunity - apply today! Stay connected with us - follow our journey, job openings, and latest news on LinkedIn and Facebook.

Warehouse Process Quality Assurance Team Lead

Location: Katy, TX

Job type: Full time

What You'll Do

• Strong Communication skills. Will require frequent, daily communication (written and verbal) with DC leadership, DC department staff and Sales.
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals in English
• Ability to write routine reports and correspondence
• Ability to add, subtract, multiply and divide in all units to measure, using whole numbers, common fractions, and decimals
• Ability to compute rate, ratio, and percent and to draw and interpret bar graphs
• Ability to train and assess new associates
• Ability to work well and communicate with management team
• Ability to assess team needs and prioritize/implement needed changes across departments/functions
• Operate within standard operating procedures (SOPs) and OSHA safety standards
• Ability to prioritize tasks and labor to accomplish daily goals for productivity and accuracy
• Effectively engage with departments across the operation for engagement on root cause analysis, problem resolution, special handling projects, etc.
• Responsible for quality control and process defect investigation of all building processes. Review outbound and customer centered concerns. Process inspection and review, process improvement opportunities, training and reporting.
• Full management of Customer Service Issue file: validation of issues, problem resolution, coordination with departments on necessary actions to fully resolve and close out issue items.
• Review of all manual backorders for immediate resolution.
• Operate Powered Industrial Trucks (PIT). Stand up, reach truck, order picker and sit-down propane forklift
• Complete daily logs for PIT
• Manage direct reports' timekeeping, OT, PTO, performance evaluations, etc. (if applicable)
• Clean and maintain work areas
• Other duties as assigned

What You Bring

• College degree with 2 years or more related experience or relevant training
• Equivalent combination of education and experience
• Basic reading, writing and arithmetic skills required
• Prior experience managing direct reports
• PIT proficiency; reach truck, order picker, "sit down" propane. Current certification a plus
• Manual dexterity required for operating machinery and handling small parts
• Ability to lift up to 50 pounds

Learn More About Us

Get to know us on YouTube, LinkedIn, Facebook and Instagram and learn how we're "Powering Progress for Future Generations."

Learn more about Crawford: https://www.crawfordelectricsupply.com/about

Crawford is part of the Sonepar family of brands: https://www.soneparusa.com/us-en/about-us

Crawford is a subsidiary of Sonepar USA.

What We Offer You

We offer great family-friendly benefits to full-time associates:

We're proud to be a military-friendly company, and our many employee resource groups (ERGs) help you make connections and feel supported.

Ready to join the fun? Apply today and become part of the Crawford Crew - where we work hard, laugh often, and always have a spark to share!

Equal Employment Opportunity Statement

Sonepar is an Equal Opportunity and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, and other categories protected by federal, state or local law.

Sonepar and our family of brands are committed to the full inclusion of all qualified individuals. In keeping with our commitment, we will take the steps to assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please call 843-745-2420 or emailrecruiting@sonepar-us.com.

EEO is the Law

Applicants and employees are protected under Federal law from discrimination. To learn more,Click here.

Pay Transparency Non-Discrimination Provision

Sonepar follows Executive Order 11246, including the Pay Transparency Nondiscrimination Provision. To learn more,Click here