Event Specialist

This full-time position plays a key role in the successful operation of Loyola University Retreat and Ecology Campus ( LUREC). Located in Woodstock, IL and situated on 98 acres of land, LUREC, which is a 200-bed facility, hosts Loyola University student, staff and faculty retreats as well as events and retreats for outside organizations. The Event Specialist will be responsible for the following:

* Answer incoming phone calls and assisting callers with their inquires.
* Respond to online inquiries and RFPs.
* Schedule and conduct site visits of LUREC.
* Create and send contracts to prospective clients.
* Create and send out Housing Lists and Retreat Worksheets to clients.
* Check-in and check-out guests at the Front Desk.
* Assist guests with questions and resolve guest issues.
* Communicate information to all departments within LUREC.
* Send out invoices to clients.
* Assist with special projects as needed.

High school diploma or equivalent required. One to two years of event planning or related experience.

* Must have excellent customer service skills.
* Must be able to work in a team environment.
* Effective communication skills.
* Must be flexible with their schedule and be able to work weekends on a consistent basis.

* Must have an Associate's or Bachelor's degree in a related field
* Must have at least 2-4 years of customer service experience, preferably in the Hospitality Industry.

* Must be familiar with the Microsoft Suites, including but not limited to Excel and Word.
* Must be willing to learn new computer systems.
* Experience with Kinetics Conference Management system is preferred.

Diversity, Equity, and Inclusion

As one of the nation's largest Jesuit, Catholic universities, Loyola University Chicago fosters a transformative cultural experience that honors diversity, equity, and inclusion . We are committed to not only recruiting, but also retaining a diverse, mission driven workforce and enabling a culture of inclusiveness in an environment that values service excellence, stewardship, personal well-being, and professional development for all of our employees. Loyola University Chicago supports its staff and faculty with a wide array of affordable, comprehensive and competitive benefits centered on health and wellness, financial security, equity, and work-life balance. We actively seek those who wish to join our faculty, staff, and students in a community of diverse opinions, perspectives, and backgrounds supporting our Jesuit mission and striving toward the same goal of being persons for and with others.