Operations Analyst

Spectraforce Technologies
United States, Utah, Salt Lake City
Nov 13, 2024
Title- Operations Analyst Location- Salt Lake City, Utah Duration- 6 Months Job Description: Operations Operations is a dynamic, multi-faceted division that partners with all parts of the firm to provide banking, securities, and asset management services to clients around the world. In addition, Operations provides essential risk management and controls to preserve and enhance the firm's assets and its reputation. For every new product launched and every trade executed, it is Operations that develops and manages the processes and controls that enable business flow. Your Impact We promote continuous learning by way of cross training and business engagement across the stack of functions in EQ product class. Your role will involve active partnership with the sales, trading, credit, legal and other operations teams which will be key to effectively manage the risk and business / client expectations for the trades we support. In addition to the responsibilities assigned to you, you will be encouraged to contribute ideas towards enhancement and streamlining the activities. You will also manage the team and will be role model for the people you are managing hence leading by example will be crucial for success in the role. Our Impact The EQ Operations team manages Equities related trade confirmations and settlements workflow. The team is responsible for ensuring all Equities OTC derivative deals are confirmed in a timely manner and settled. Partnership with multiple groups is key to effective risk management - teams ensure discrepancies are investigated and resolved by leveraging internal sales/trading, technology, legal, Middle office teams and external dealer / client Backoffice contacts. The individual is required to be dynamic and client service oriented with high focus on risk and control. From an early stage, we develop and expect our people to think creatively and 'outside the box', as well as improving the daily process and taking responsibility and ownership for this to happen. The role also requires the ability to seamlessly switch between multiple activities and significant interaction with clients so communication will be a key asset. Job Summary and Responsibilities Risk manages confirmations and settlements for Equity Derivatives transactions Planning, monitoring & managing workflows by delegating queues to team members, approving high risk/value transactions and supervision of functions to ensure completion with timeliness and accuracy Extract, analyse & interpret key data from source reports for proactive stakeholder communication around risk Managing inward & outward escalations internally/externally to mitigate Operational, Reputational, Regulatory & Financial risk Weekly risk reviews and effective KRI (Key Risk Indicator) reporting Liaising with internal teams and stakeholders to manage accurate books & records Review daily exception reports and resolve any outstanding items pertaining to team's responsibilities Pro-actively work with external clients and other dealers to resolve economic and language discrepancies on Equity deals Partner with internal teams - Sales, Trading, Credit, Technology and other operations teams to ensure timely confirmation and settlement Accurate and timely settlement of cash-flows with adherence to the internal payment policy and procedures Maintain accurate and clean post settlement work-flows - breaks, fails, etc Design and initiate process improvements with thorough understanding of the teams' processes and controls Resolution and escalation of all client disputes and queries Career mapping for team members with focus on their knowledge enhancement, career growth and job enrichment in the firm Coaching and guidance for team members by providing regular feedback, planning & scheduling training requirements Annual Employee performance review and delivery of feedback Project and initiative management and participation within the team and across regions Basic Qualifications Bachelors' degree Strong motivation to succeed, both as an individual and as a team Ability to work under pressure, prioritize and meet deadlines, at the same time as risk mitigation Effective problem solving and critical-thinking skills Ability to use discretion and good judgment Excellent communication and interpersonal skills with a strong appreciation of client service Preferred Qualifications Basic understanding of financial markets Risk and Control focused Ability to deal with multiple complex issues at the same time while meeting client deadlines Education: Bachelors' degree