Transfer and Transition Services Manager

Florida International University is a top public university that drives real talent and innovation in Miami and globally. Very high research (R1) activity and high social mobility come together at FIU to uplift and accelerate learner success in a global city by focusing in the areas of environment, health, innovation, and justice. Today, FIU has two campuses and multiple centers. FIU serves a diverse student body of more than 56,000 and 290,000 Panther alumni. U.S. News and World Report places dozens of FIU programs among the best in the nation, including international business at No. 2. Washington Monthly Magazine ranks FIU among the top 20 public universities contributing to the public good.

Provides leadership and support for all the prospective and current transfer students in need of course equivalencies to satisfy the University Core Curriculum or appropriate prerequisites. Supports the university's critical mission to increase the retention and graduation rate for transfer students, with a special focus on students that will be part of the transfer metric cohorts.

Supports the Associate and Director of Transfer & Transition Services in meeting strategic goals and initiatives to increase transfer enrollment, retention, and graduation from the university. Responsible for a major institutional support service: Coordinates the department proactive building of equivalency rules. Supervises students as well as professional and/or support staff. Acts as a subject matter expert for special student populations, programs, and initiatives.

• Manages the transfer equivalency process and strategic planning with a focus on special student populations.
• Coordinates, develops, and conducts departmental training for new academic advisors, TTS area and other professional staff.
• Represents the unit on various events, committees, and staff searches, as necessary.
• Supervises and trains support staff and/or interns as necessary. Establishes their goals, identifies professional development opportunities, and evaluates performance as necessary.
• Utilizes technology and data to manage and enhance the transfer course equivalency processes for TTS.
• Addresses any systematic challenges in relation to transfer credit (course or accelerated exam mechanism).
• Provides academic advising to students intending to transfer to FIU. Provides guidance to prospective transfer students on the process of selecting a major.
• Assists in developing and formulating operating policies, practices, and guidelines pertaining to transfer credit and course equivalency.
• Serves as liaison between FIU Admissions and TTS to prioritize the transfer institutions and areas where FIU Admissions is focused on recruiting transfer students during the recruiting cycle in the academic calendar.
• Develops and maintains effective liaisons with professionals in the transfer credit evaluation course equivalency processes at other colleges.
• Oversees the creation and implementation on a proactive course articulation process for TTS in partnership with FIU Admissions (domestic and international).
• Reviews, enhances, and updates all the TTS presentations with the new FIU marketing format
• Serves as liaison between TTS and the FIU Admissions, ACS and Orientation and Family Programs offices to effectively coordinate events where TTS's participation is requested/needed.
• Manages and updates confidential files and records, ensuring that ethical and legal guidelines are maintained. Complies with FERPA.
• Performs other related duties as required or directed. The omission of specific duties does not preclude the supervisor from assigning duties that are logically related to the position.

Bachelor's degree and four (4) years of appropriate experience, or Master's degree and two (2) years of experience.

• Previous supervisory experience.
• Strong customer service skills.
• Previous project management experience.

Administrative

$58,882-$60,000

Begin time: 8:30 AM
End time: 5:00 PM

Criminal Background Check

Ability to travel locally and nationally.

Prospective Employee

If you have not created a registered account, you will be asked to create a username and password for use of the system. It is recommended that you provide an active/valid e-mail account as that will be the main source of communication regarding your status within the process. In this account, you are able to track your applicant status in "My Applications".

To be considered eligible for the position as an internal candidate, departmental staff must meet minimum requirements of the position and be in good performance standing.

Before you begin the process, we recommend that you are prepared to attach electronic copies of your resume, cover letter or any other documents within the application process. It is recommended that you combine your cover letter and resume/curriculum vitae into one attachment. Attached documents should be in Microsoft Word or PDF format. All applicants are required to complete the online application including work history and educational details (if applicable), even when attaching a resume.

*This posting will close at 12:00 am of the close date.

Current Employee

As a current employee, you must log into Employee Self Service (ESS) to apply for this and any other internal career opportunity of interest. In this account, you are able to track your applicant status in "My Applications".

To be considered eligible for the position as an internal candidate, departmental staff must meet minimum requirements of the position and be in good performance standing.

Before you begin the process, we recommend that you are prepared to attach electronic copies of your resume/ curriculum vitae, cover letter or any other documents within the application process. It is recommended that you combine your cover letter and resume into one attachment. Attached documents should be in Microsoft Word or PDF format.

*This posting will close at 12:00 am of the close date.

Clery Notice

In compliance with the Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, the University Police department at Florida International University provides information on crimes statistics, crime prevention, law enforcement, crime reporting, and other related issues for the past three (3) calendar years. The FIU Annual Security report is available online at: https://police.fiu.edu/download/annual-security-fire-safety-report/.

To obtain a paper copy of the report, please visit the FIU Police Department located at 885 SW 109th Avenue, Miami, FL, 33199 (PG5 Market Station).

Pay Transparency

Florida International University will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.

FIU is a member of the State University System of Florida and an Equal Opportunity, Equal Access, Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.