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Revenue Manager

University of California - San Francisco Campus and Health
United States, California, San Francisco
Nov 18, 2024

Revenue Manager

Patient Financial Services

Full Time

81556BR

Job Summary

The Revenue Cycle / Special Billing Unit Manager provides direction, sets priorities, and analyzes workflow for subordinate revenue cycle activities, according to established policies and management guidance. Recommends, develops, and implements new and revised procedures as needed.

Applies understanding of specialty billing & follow-up workflows in the healthcare industry, Epic & other revenue cycle systems. Specialty service lines include but are not limited to: Transplant Packages, Behavioral Health/Psychiatry, Client/Corporate accounts, and other bundled package billing that span both hospital and professional billing systems in Epic.

Serves as Langley Porter Psychiatric Hospital (LPPH) internal resource for leadership, administration, and clinical staff, providing analysis, mentorship, training, and guidance regarding Psychiatry hospital and professional billing, Epic and UCSF compliance, and policy. Involved with numerous revenue cycle functions including analysis, research, billing, reporting, and support. Works in conjunction with Medical Group Business Services, the Epic IT team, and other departments on troubleshooting and projects with a goal of accurate, timely billing and optimized reimbursement. Assists with credentialing and provider roster troubleshooting and updates as needed with the Human Resources Manager, Practice Manager, and OMAG Division. Resource for the Health Plan Strategy team when questions arise about billing processes at LPPH.

Serves as the leader for the Transplant Package team that is responsible for proactive billing & follow-up with insurance companies and other UCSF billing agents as well as assisting their manager and direct reports in specific tasks, training, and special projects. The incumbent demonstrates the ability to perform all aspects of billing/follow-up with superior quality. The incumbent's main task is to resolve all outstanding package accounts through constant communication with the payers, other MGBS units, UCSF clinical departments, and billing agents.

The final salary and offer components are subject to additional approvals based on UC policy. Your placement within the salary range is dependent on several factors including your work experience and internal equity within this position classification at UCSF. For positions that are represented by a labor union, placement within the salary range will be guided by the rules in the collective bargaining agreement. The salary range for this position is $118,700 - $178,000 (Annual Rate). To learn more about the benefits of working at UCSF, including total compensation, please visit: https://ucnet.universityofcalifornia.edu/compensation-and-benefits/index.html

Required Qualifications


  • Bachelor's degree in a related area or four years of equivalent experience.
  • Five or more years if related experience in health care revenue cycle with demonstrated lead or supervisory experience.
  • Excellent supervisory and organizational skills.
  • Ability to effectively manage multiple priorities in a fast-paced environment.
  • Solid knowledge of human resources management policies, with the ability to orient, train, coach, and monitor staff performance.
  • Thorough knowledge of revenue cycle management practices and concepts, charge master, billing, coding, and collection regulations.
  • Strong analytical and critical thinking skills, with the ability to quickly analyze problems, determine appropriate levels of intervention, and develop and apply effective solutions.
  • Solid interpersonal skills and persuasiveness, with the ability to collaborate effectively with diverse clinical, business, technical, and financial personnel at all professional and technical levels.
  • Collaboration skills to work effectively with management across the medical center on new metrics, standardization of reporting/data and project management processes.
  • Skilled in written and verbal communications, with the ability to effectively motivate others, to convey complex information clearly and concisely, and to prepare and present a variety of reports and analyses.
  • Strong project management skills with the ability to organize, manage multiple priorities, meet deadlines, and delegate assignments efficiently.
  • In-depth knowledge of all relevant information technology, including systems, tools, applications, processes, and methodologies.
  • The ability to work onsite in Emeryville when required.

Preferred Qualifications

n/a

About UCSF

At UCSF Health, our mission of innovative patient care, advanced technology and pioneering research is redefining what's possible for the patients we serve - a promise we share with the professionals who make up our team.

Consistently ranked among the top 10 hospitals nationwide by U.S. News & World Report - UCSF Health is committed to providing the most rewarding work experience while delivering the best care available anywhere. In an environment that allows for continuous learning and opportunities for professional growth, UCSF Health offers the ideal atmosphere in which to best use your skills and talents.

Pride Values

UCSF is a diverse community made of people with many skills and talents. We seek candidates whose work experience or community service has prepared them to contribute to our commitment to professionalism, respect, integrity, diversity and excellence - also known as our PRIDE values.

In addition to our PRIDE values, UCSF is committed to equity - both in how we deliver care as well as our workforce. We are committed to building a broadly diverse community, nurturing a culture that is welcoming and supportive, and engaging diverse ideas for the provision of culturally competent education, discovery, and patient care. Additional information about UCSF is available at diversity.ucsf.edu

Join us to find a rewarding career contributing to improving healthcare worldwide.

Equal Employment Opportunity

The University of California San Francisco is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.

Organization

Health

Job Code and Payroll Title

006619 REVENUE CYCLE HC SUPV 2

Job Category

Accounting / Finance, Financial, Professional (Non-Clinical), Professional and Managerial

Bargaining Unit

99 - Policy-Covered (No Bargaining Unit)

Employee Class

Career

Percentage

100%

Location

Emeryville, CA

Campus

Emeryville

Work Style

Hybrid

Shift

Days

Shift Length

8 Hours

Additional Shift Details

M-F

Applied = 0

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