Course Coordinator (Hybrid)

The University of California, Merced is required to provide a reasonable estimate of the compensation range for this role. This range takes into account the wide range of factors that are considered in making compensation decisions including but not limited to experience, skills, knowledge, abilities, education, licensure and certifications, and other business and organizational needs. It is not typical for an individual to be offered a salary at or near the top of the range for a position. Salary offers are determined based on final candidate qualifications and experience. The full salary range for this position is $63,500- $112,900. The budgeted salary or hourly range that the University reasonably expects to pay for this position is $71,000 - $81,000.

Initial applicant review will begin on or around October 28th, 2024. Posting will remain open until filled.

This position is hybrid.

This position is a 3-year contract and is eligible for full UC benefits.

The University of California, Merced, is the newest of the University of California system's 10 campuses and the first American research university built in the 21st century. With more than 9,000 undergraduate and graduate students, UC Merced offers an environment that combines a commitment to diversity, inclusion, collaboration and professional development. With bachelor's, master's and doctoral degree programs, strong research and academic partnerships, and community involvement, the UC Merced campus is continually evolving and requires talented, knowledgeable and dynamic educators, researchers, management and staff.

Ranked among the best public universities in the nation by U.S. News and World Report, UC Merced is uniquely equipped to provide educational opportunities for highly qualified students from the San Joaquin Valley and throughout California. The campus enjoys a special connection with nearby Yosemite National Park, is on the cutting edge of sustainability in construction and design and supports the economic development of Merced and the region.

The Merced 2020 Project, a $1.3 billion public-private partnership unprecedented in higher education and completed in 2020, nearly doubled the physical capacity of the campus, enhancing academic distinction, student success and research excellence. UC Merced also operates the Downtown Campus Center, a $33 million, three-story administrative building located in the heart of Merced.

The university's mission of educational excellence and rigorous inquiry is powered by three schools and numerous research institutes and centers that seek scientific and social solutions for the Valley, California and the world. In partnership with UC San Francisco, UC Merced is preparing the way for a rigorous medical education program.

The course of UC Merced's evolution is piloted by a long-range strategic plan. Enacted in 2021, the 10-year blueprint is guiding how the values of equity and justice influence our pathway to earning Carnegie R1 research status, growing enrollment, upholding our identity as a minority-serving institution, and operationalizing how commitments to equity, diversity and inclusion are enacted in each campus unit.

The Foundational Science Course Coordinator will support the development of future physicians by working closely with faculty to ensure students have a positive learning experience and master the foundational science content covered in the first 18 months of the medical education (UCSF Bridges) Curriculum. Coordinators support 2-3 courses per year, collaborating with faculty on a weekly basis to plan and implement courses. Responsibilities include overseeing course project plans, organizing faculty planning meetings and follow-up, managing student learning materials, schedules, and attendance via our online platforms, maintaining databases, and attending all course sessions to provide support. Coordinators must be well organized and demonstrate a strong orientation to detail. The coordinator role also requires strong relationship-building skills and effective oral and written communication, as coordinators frequently interact with students and faculty. Coordinators will also work closely with fellow coordinators on the Foundational Science team to share best practices, support each other's work, and engage in professional development.

KEY RESPONSIBILITIES

• Works with program managers and/or faculty to meet the educational needs of program learners through collaborative development and implementation of programmatic activities, which may include program competencies, curriculum, and exams. Working with the Curriculum Lead and faculty, the incumbent manages the day-to-day operations of the block courses. Examples include completion, coordination, and delivery of course materials, room reservations, course content uploaded to the curriculum management system, and communications with the faculty and students.
• Monitors learner files as well as program documentation and policy to ensure compliance with established and evolving standards. Develops and maintains program processes for documentation to meet regulatory requirements. Examples include oversight of learner data such as assessments, attendance records, and general correspondence with course leadership.
• Serves as point person for learners, which may include prospective medical education program candidates, current medical education learners, and all other stakeholders. Answers questions and disseminates program information. Resolves ad hoc issues relative to program learners. Advises learners on planning, initiation, and completion of their studies. Manages all communications between course leadership and students. The course coordinator posts information to the learning management system, class and course forums, and the curriculum management system. Advises learners in the case of absence or need for make-up work. Disseminates all course information, including objectives, course materials, location of sessions, and instructor information.
• Collaborates with program faculty and leadership to develop learner assessment documentation, including assessment tools and assessment strategies / timelines. Implements learner assessment strategies and ensures compliance with deadlines. Analyzes learner performance, curriculum effectiveness, and impact of rotation experience and other educational activities. Provides summary reports of evaluations to program leadership.
• The course coordinator works directly with course faculty to collect and manage all assessment data. Manages all attendance records and communications with students regarding attendance. Works with the data team to deliver assessment information via the student dashboard.
• Analyzes the user experience of educational technologies to optimize the teaching and learning environment. Capitalizes on opportunities to more efficiently and effectively administer educational software and platforms. Seeks solutions to enhance the user experience. Uses technology to optimize learning environment and support collection of student and faculty data related to programmatic goals to evaluate intended outcomes.
• Analyzes a wide range of educational issues and applies project management principles and practices to achieve results in an academic setting. May work with matrixed teams of professionals and key stakeholders to deliver effective results.
• Incumbent works with many individuals to manage the day-to-day operations of the course. Working with the Curriculum Lead, course faculty (who change from 8-week block to 8-week block), staff team, and the students the incumbent must be facile in their working styles, project management skills, and communications to effectively manage a course.

EDUCATION and EXPERIENCE

• Bachelor's degree in related area, such as administration, education, public health and three or more years of related experience; and / or equivalent experience / training. (Required)
• Master's degree in Education, Public Health or related area preferred. (Preferred)
• Three years of directly related, progressively responsible experience in educational program management. A master's degree is preferred, but may not substitute for the required years of experience. (Required)

CRITICAL KNOWLEDGE AND SKILLS

• Thorough knowledge of administrative analysis and operations research. Demonstrated ability to develop and implement processes and systems. Thorough knowledge of the administrative and operational implications in a program.
• Demonstrated experience and documented excellence in oral and written communications skills; includes active listening and critical thinking.
• Strong interpersonal skills. Actively cooperates and supports the work of others. Ability to work productively with anyone regardless of background. Empathetic and aware of impact on others. Strong problem solving skills to assist learners and resolve issues.
• Excellent organizational skills, analytical, and demonstrated attention to detail. Ability to complete work and meet established deadlines in an accurate and timely manner, and to manage short and competing deadlines.
• Experience in developing and implementing processes and systems.
• Demonstrated experience managing projects with multiple competing priorities.
• Thorough knowledge of relevant policies and regulatory requirements. Solid knowledge of health professions education program requirements. Thorough knowledge of health professions education industry. (Preferred)
• Thorough knowledge of educational software and platforms. Demonstrated ability to analyze and seek solutions to enhance the user experience. (Preferred)
• Thorough knowledge of data management, documentation methods used in investigating and presenting findings about the program. Skills include statistical analysis of data across databases and systems. (Preferred)

Background check will be required.

How to Apply:
An online application is required for each position to apply.The University of California, Merced is aware that some web-based application processes may be cumbersome for differently abled applicants. Where appropriate, alternative accommodations will be provided. For applicants with disabilities who need additional assistance using TAM, or reasonable accommodations during the interview or search process, please contact ucmjobs@ucmerced.edu.

Equal Employment Opportunity:
The University of California, Merced is an Equal Opportunity/Affirmative Action employer advancing inclusive excellence. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, national origin, citizenship, sex, age, marital status, sexual orientation, gender identity or expression, disability, pregnancy, or status as a disabled veteran or Vietnam-era veteran, or other protected categories covered by the UC Nondiscrimination and Affirmative Action Policy. UC Merced intentionally promotes and maintains a discrimination- and harassment-free workplace by demonstrating it neither condones nor tolerates employment practices that discriminate against or harass any person or specific group of persons on the basis listed above. We seek candidates who will support our vision to cultivate a vibrant, equity-minded, inclusive excellence university community. When applying to UC Merced, we strongly encourage you to reflect on our Principles of Community and our 2021 strategic plan.

Vaccination Program Policy:

As a condition of employment, you will be required to comply with the University of California SARS-CoV-2 (COVID-19) Vaccination Program Policy. All Covered Individuals under the policy must provide proof of Full Vaccination or, if applicable, submit a request for Exception (based on Medical Exemption, Disability, and/or Religious Objection) or Deferral (based on pregnancy) no later than the applicable deadline. For new University of California employees, the applicable deadline is 14 days after their first date of employment.

Smoke and Tobacco Free Policy:
The University of California, Merced is a smoke and tobacco free workplace. Information and the Smoke and Tobacco Free policy is available at http://smokefree.ucmerced.edu.

E-Verify:
All employers who receive Federal contracts and grants are required to comply with E-Verify, an Internet-based system operated by the Department of Homeland Security (DHS) in partnership with the Social Security Administration (SSA). E-Verify electronically verifies employment eligibility by comparing information provided on the I-9 form to records in the DHS and SSA databases. Certain positions funded by federal contracts/subcontracts requires UC Merced to notify job applicants that an E-Verify check will be conducted and the successful candidate must pass the E-Verify check.

Pay, Benefits & Work Schedule:
For information on the comprehensive benefits package offered by the University of California visit: http://ucnet.universityofcalifornia.edu/compensation-and-benefits/

This position is eligible for the UC Merced Employee Referral Program (ERP). If you were referred by a UC Merced employee, please identify that employee by name in your application as follows:

Step 5 of 7 (on the application) Referrals

How did you hear about the job? (select) "other"

Additional information? (select) "other"

Specific Referral Source? (write in) first and last name of referring employee

Referring employee MUST be named on application for eligibility.