Program Manager

Dexis Consulting Group
United States, Virginia, Arlington
3601 Wilson Boulevard (Show on map)
Nov 04, 2024
Dexis is a professional services firm that solves the most pressing social challenges in complex environments, paving the way for a more secure and prosperous world. Dexis embraces diversity, equity, and inclusion and strives to build and maintain a safe environment where we celebrate diverse backgrounds, treat everyone with respect, and value the unique lived experiences each person brings based on their race, ethnicity, sexual orientation, gender identity, religion, disability, military or veteran status, national origin, age, marital status or family status and related conditions. At Dexis, you will experience a corporate culture of inclusiveness, fairness, and trust. You will be given the means and mentorship needed to succeed, and your creativity will be rewarded. About the Position The Program Manager will provide comprehensive management to a portfolio of projects, while actively supporting the business development efforts of Dexis Professional Services (DPS), wholly owned subsidiary of Dexis Consulting Group (Dexis), with a focus onInstitutional Support (ISC) projects for USG. The Program Manager will provide oversight and coordination of project activities and deliverables, liaise with internal and external stakeholders, work independently to meet deadlines, and achieve project and division goals. The Program Manager will provide direct client and partner relationship management, high-quality project management (including financial management and contract compliance), and management of staff. The Program Manager is expected to develop and maintain positive relationships with internal teams, clients, consultants, and partners, substantively contributing to corporate objectives. This position is based in Arlington, VA and will be onsite two (2) days per week. Responsibilities Project Management Serve as a point of contact for client correspondence and requests. Foster relationships with USG clients through compliant and timely collaboration, communications, and service delivery. Manage the full lifecycle of assigned projects within DPS portfolio, including contractual compliance, operations, and finances. Plan and lead start-up and/or close out of DPS contracts, including training project teams and serving as a resource for issues that arise. Communicate and coordinate closely with project staff, internal teams, and Dexis support units (e.g., HR, payroll, finance), resolving questions and problems as appropriate. Develop and update processes, standard operating procedures, and knowledge management solutions to implement improvements to overall project operations. Contribute to division and Dexis-wide process improvements, and other opportunities for learning and development. Supervise, mentor, and manage DPS project and HQ staff by conducting performance reviews and check-ins, making recommendations, addressing performance issues, and providing support. In conjunction with HR, lead recruitment, hiring, onboarding and offboarding of project and PMU staff, in compliance with Dexis and client, policies and procedures. Supervise consultants for various project assignments, which may include reviewing and/or approving deliverables. Build and strengthen relationships with prime contractors and clients by ensuring quick responses, collaborating effectively on contract activities, and providing outstanding customer service. Ensure the submission of timely deliverables and invoices, assess contractual performance, and adjudicate any outstanding issues. Oversee project finances, preparing and approving project expenditures, reviewing monthly invoices for accuracy and compliance, and developing financial reports and forecasts. Manage complex project budgets and provide regular financial metrics and reports to Dexis and/or client. Develop cost realignment requests and inform budgeting for additional services as required. Maintain project budgets and support DPS to complete annual budgeting exercises and meet financial targets through careful budget management and long-term planning. Proactively identify and mitigate risks to project implementation and contract compliance and as needed. Business Development Represent Dexis with relevant USG clients to shape market and support pre-positioning for future work. Play a lead role in business development efforts including through identifying opportunities, leading capture efforts, managing proposals, recruiting, supporting partner engagement, writing proposals and/or annexes, pricing, and ensuring consistency across technical and cost volumes. Lead proposal writing efforts for responses to RFPs and RFIs including writing, reviewing, and editing the executive summary, technical approach, management plan, and staffing plan. Lead pricing and budget development including conducting research, updating pricing templates, and developing strategies. Work collaboratively with technical staff to develop proposal strategies, including win themes, partners, and personnel. Facilitate proposal strategy sessions (including proposal positioning, key win themes, strategies and approaches, competitors, clients, and key personnel) Attend external events, client conferences, and industry days, to network with clients and counterparts. Represents Dexis with relevant USG operating units to shape market and support pre-positioning for future task orders. Qualifications Bachelor's degree in related field, Minimum six (6) years of directly related experience with the USG. Demonstrated experience with financial management, budget tracking, managing projects and tasks. Experience managing client and prime partner relationships, subcontractors, and staff. Experience serving as a program manager of USAID, DOS, DOD, or HHS programs. Strong communication skills, including clear, effective writing skills. Exceptional customer service and interpersonal skills. Understanding of USG procurement and compliance regulations. Proficient in Microsoft platform, including Excel, Word, and PowerPoint. Below is the pay range aligned with this position. When developing a range, Dexis evaluates compensation holistically, triangulating between external market research, our budget for the position, and internal equity to arrive at a figure that is fair and competitive. Offers within this range will be based on an individual candidate's qualification, relevant education and experience, skills, performance, and organizational needs. Dexis pay range for this role: $77,000 — $90,000 USD Dexis is on a mission to help solve today's most pressing global political, social, and economic challenges and create a world where all people are safe and prosperous. As a Dexis employee, you will be challenged, empowered, and mentored. Our motto is "find a way or make a way" - that's how Dexis goes "all in." How will you? If you are passionate about this opportunity, apply now! Only those applicants who meet the above criteria will be contacted for interview. Dexis is an Equal Opportunity Employer, and does not discriminate on the basis of race, color, sex, national origin, religion, pregnancy, disability, age, genetic information, military service, veteran status, ethnicity, citizenship, sexual orientation, gender identity, marital status, childbirth and related medical conditions, including lactation, or any other protected class under applicable law. As part of a competitive benefits package for eligible employees, Dexis provides healthcare insurance in addition to other staff welfare benefits and perks. If you are hired for a position that is paid from the Dexis home office, you will be required to submit proofthat you have received the COVID-19 vaccine unless you qualify for a legally recognized medical or religious exception to the vaccine requirement. This does not apply to AL, AZ, FL, KS, MT, NH, ND, or TX residents.