Business Service Representative

We help job seekers and career changers prepare for and advance in careers with a focus on sustainable, high-growth, high-demand industries. Our committed and well-trained workforce professionals deliver comprehensive workforce solutions at integrated career centers, sector-focused centers and community, and partner sites.

- Serve as the primary liaison between businesses and customers.

- Excel at matching customer skills/interests to open positions.

- Maintain up to date knowledge on the criminal justice system, the local labor market, and criminal justice research.

- Be able to communicate these complex ideas and processes to business leaders, community agencies, etc.

- Generate job leads for participants that focus on Career Pathways and life sustaining employment

- Present various program services to business, such as: WOTC, Federal Bonding, OJT, ITA, Paid Work Experience, Ban the Box, etc.

- Coordinate Paid Work Experience opportunities for participants in conjunction with business needs

- Collect data and generate reports

- Enter all relevant participant and business engagement data within the system of record

- Assist in the coordination of Reentry partners in the region and represent reentry in all Company and Partner meetings

- Other duties as assigned

- Business or Sales experience preferred

- Experience working with criminal justice system partners and justice involved individuals Experience with public speaking

- Must be able to interact with customers of all backgrounds and advocate on their behalf with employers

- Have a deep level of empathy and excellent listening skills

- Be able to work remotely or in person as required

- Proficient in MS Office applications

- Valid Driver's License and an automobile are required

Equus Workforce Solutions is a leading provider of workforce development services in North America. With a dedicated and passionate team, Equus puts the industry's best practices to work by focusing on the development, design, and delivery of demand-driven workforce solutions.

When you join Equus, you can expect extensive learning opportunities and networking programs. But most of all you can expect to make a lasting impact on the lives of others.

At Equus we are strengthened by diversity. We are committed to providing a work environment in which everyone is included, treated fairly and with respect. Equus Workforce Solutions is proud to be an Equal Opportunity Employer.All qualified applicants will receive consideration for employment without regard to race, color, gender, age, pregnancy, sexual orientation, gender identity, ancestry, religion, national origin, veteran status, physical or mental disability, or reprisal or any other characteristic protected under state, federal, or local law.