Loan Production Office Manager - Commercial Banking

The Philadelphia LPO Manager is responsible for developing bank business in the suburban Philadelphia market, primarily Chester, Montgomery, Delaware and Bucks Counties.

Position Title: LPO Manager - Commercial Banking
Business Unit: Commercial Banking
Reports To: Varies Based on Assignment

Position Overview:
This position is primarily responsible for managing an assigned Loan Production Office (LPO) to meet the financial service needs of customers residing within the LPO region, achieving asset growth goals established through the strategic plan, developing, implementing and achieving annual goals and objectives as established in the LPO Region's annual operating plan and achieving these goals in a profitable manner.

Primary Responsibilities:
Leads and manages an assigned LPO location or region to meet the financial services needs of customers residing in the area. Creates a sales culture which ensures superior customer service while aggressively soliciting current and prospective clients for additional business.
Develops LPO marketing and sales plans including customer service, sales objectives and strategies and implements sales plans including officer calling plans, branch solicitation efforts and referral programs carried out by subordinates within the specific area.
Negotiates various balance sheet growth goals with subordinates consistently with achieving results set forth in the Bank's strategic plan. Coordinates customer service and sales efforts with area management and staff personnel to attain specific goals and objectives including joint sales calls with subordinates.
Supervises assigned personnel and evaluates their effectiveness based on sales growth and leads, coaches sales personnel and makes certain that product and sales training is in place. Administers personnel policies and procedures as established by Bank policy. Insures the area's compliance with various operating policies and procedures and regulatory requirement.
Reviews ongoing market research to determine customer needs, volume potential, competitive strategies, etc. Works with Marketing and management to develop advertising and promotional campaigns.
Achieves profitability goals and impacts profitability through sale of commercial and small business loans, expansion of loan fees and management of related expenses. Actively participates in actions designed to support credit quality and the Bank's credit culture and acts as liaison between staff and Credit Administration ensuring business is processed timely.
Supports the lending activities by approving or rejecting loans within lending authority and performing tasks to use lending authority including all appropriate types of credit while maintaining the Bank's credit quality and culture. Assists in loan structuring and related activities.

Conducts regularly scheduled (at least monthly) sales and customer service meetings. Provides periodic reports to senior management and other groups, committees or individuals as required throughout the organization. Coordinates the preparation of periodic and sales reports and forms as required.

Assists in the development of the annual budget and adheres to budget parameters. Analyzes and controls expenditures to meet budgetary limits.

Allocates the region's resources toward tasks required to achieve goals and objectives. Develops resources, as appropriate, to improve efficiency and productively.

Performs other related duties and projects as assigned.
All employees have the responsibility and the accountability to serve as risk managers for their businesses by understanding, reporting, responding to, managing and monitoring the risk they encounter daily as required by F.N.B. Corporation's risk management program.

F.N.B. Corporation is committed to achieving superior levels of compliance by adhering to regulatory laws and guidelines. Compliance with regulatory laws and company procedures is a required component of all position descriptions.

Minimum Education:
BA or BS

Minimum Years Experience:
10

Special Skills:
Excellent management skills
Excellent communication skills, both written and verbal
Excellent customer service skills
Excellent organizational, analytical and interpersonal skills
Ability to use a personal computer and job-related software
MS Word - Basic Level
MS Excel - Intermediate Level
MS PowerPoint - Basic Level
Experience in banking and proficient in commercial and retail lending and commercial, retail and leadership services skills. Knowledge of the credit process from application through documentation.

Special Licenses and Certificates:
N/A

Physical Requirements:
N/A

Equal Employment Opportunity (EEO):

It is the policy of FNB not to discriminate against any employee or applicant for employment because of his or her race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, or status as a protected veteran. FNB provides all applicants and employees a discrimination and harassment free workplace.