STUDENT SERVICES ADVISOR - WASHINGTON, DC

For UCOP internal applicants, please login to the internal candidate gateway at: Jobs at UCOP

UC OFFICE OF THE PRESIDENT

At the University of California (UC), your contributions make a difference. A world leader producing Nobel and Pulitzer Prize recipients with over 150 years of groundbreaking research transforming the world. Choose a career where you can leverage your knowledge, skills and aspirations to inspire and support some of the greatest minds in the world, and those who will follow in their footsteps. Working at the University of California is being part of a unique institution, and a vibrant and diverse community. At the University of California, Office of the President, we propel our mission through impactful work locally, in government centers and systemwide. We are passionate people, serving the greater good.

The University of California, one of the largest and most acclaimed institutions of higher learning in the world, is dedicated to excellence in teaching, research and public service. The University of California Office of the President is the headquarters to the 10 campuses, six academic medical centers and three national laboratories and enrolls premier students from California, the nation and the world. Learn more about the UC Office of the President

DEPARTMENT OVERVIEW

UCDC is a system-wide program of the nine University of California undergraduate campuses at Berkeley, Davis, Irvine, Los Angeles, Merced, Riverside, San Diego, Santa Barbara, and Santa Cruz. The Program provides residential, internship, and instructional experiences for UC students (and faculty) within Washington's rich cultural, political, and international environment. The Program is housed at the Washington Center, an 11-story building that includes offices, classrooms, and living space for more than 270 students in the Dupont Circle neighborhood of Washington, DC.

POSITION SUMMARY

Applies professional student services concepts. Provides varied student services to students, faculty, and department / school / college management. Works on moderately complex issues. Receives assistance on more complex issues. This position is based in Washington, DC.

Responsibilities

• 60% Serves as primary UCDC contact for students, internship organizations, and campus staff on internship-related responsibilities such as deadlines, forms, evaluations, and policies. Maintains and continues to learn the experiential education software (Symplicity) for the development of the internship database, student tracking, reporting, professional development, and other functions. Supports accepted students as they search and procure internships by communicating through email and Zoom or Teams to review internship application materials (e.g., resumes, cover letters), provide guidance in using the UCDC internship database and other search tools, and offer assistance with interviewing, negotiating offers, and developing work plans. Evaluates and reports student participation in the program to UCDC staff, UC campus staff, and UCOP administrators, as required. Assists in resolving professional performance, misconduct, and other issues between employers or internship supervisors and students. Works with UCDC communications team to update webpages and other informational documentation for accepted students.
• 30% Manages and cultivates relationships with current and new internship providers. Identifies organizations with early deadlines to share with students.
• 5% Assists in administrative tasks associated with the UCDC program. Representing UCDC, when appropriate, at experiential and internship related meetings and conferences in DC; may make presentations.
• 5% Works collaboratively on creating and developing professional development programming. Assists in the development and implementation of orientation and other materials and sessions to provide support for students seeking internships and transitioning from campus to DC and the workplace.

Required Qualifications

Experience
Required Qualifications

• Minimum 2 years of professional experience in advising or career services, or equivalent experience/training.
• Minimum 2 years of strong verbal and written communication skills; interpersonal and presentation skills; ability to communicate information in small and large group settings.
• Minimum 2 years experience working with people from a broad range of backgrounds.

Skills and Abilities
Required Qualifications

• Knowledge of advising and counseling techniques.
• Ability to multi-task; verbal and written communication skills.
• Interpersonal skills.
• Multicultural competencies; ability to work with diverse populations.
• Ability in problem identification and reasoning.
• Skills in service orientation, organization, active listening, and critical thinking.

Preferred Qualifications

• Knowledge of University-specific computer application programs and pertinent databases.
• Basic knowledge of student immigration and visa processes pertaining to international students and scholars.
• Knowledge of University processes and procedures.
• Understanding of University rules and regulations.

Education

Required Qualifications

• Bachelor's degree in related area and / or equivalent experience / training.

SALARY AND BENEFITS

Job Title
Student Services Advisor 2

Job Code
004574

Salary Grade
Grade 18

Pay scale:
This is a non-exempt, hour-paid position. The annual pay scale is $65,000 - $75,600 ($31.13 hr. - $36.20 an hour).

The University of California, Office of the President, is required to provide a reasonable estimate of the compensation range for this role. This range takes into account the wide range of factors that are considered in making compensation decisions including but not limited to experience, skills, knowledge, abilities, education, licensure and certifications, and other business and organizational needs. It is not typical for an individual to be offered a salary at or near the top of the range for a position. Salary offers are determined based on final candidate qualifications and experience. The full salary range shows the growth potential for this position and the pay scale is the budgeted salary or hourly range that the University reasonably expects to pay for this position.

Benefits: For information on the comprehensive benefits package offered by the University visit: Benefits of Belonging

HOW TO APPLY

Please be prepared to attach a cover letter and resume with your application.

ADDITIONAL INFORMATION:

This position is based in Washington, DC.

APPLICATION REVIEW DATE

The first review date for this job is October 18, 2024. The position will be open until filled.

CONDITIONS OF EMPLOYMENT

Background Check Process: Successful completion of a background check is required for this critical position. Background check process at UCOP

Smoke Free Work Environment: The University of California, Office of the President, is smoke & tobacco-free as of January 1, 2014. UC Smoke & Tobacco Free Policy

As a condition of employment, you will be required to comply with the University of California Policy on Vaccination Programs, as may be amended or revised from time to time. Federal, state, or local public health directives may impose additional requirements.

EEO STATEMENT

The University of California, Office of the President, is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age or protected veteran status. For the University of California's Affirmative Action Policy please visit: https://policy.ucop.edu/doc/4010393/PPSM-20. For the University of California's Anti-Discrimination Policy, please visit: https://policy.ucop.edu/doc/1001004/Anti-Discrimination.

The University of California, Office of the President, strives to make this job board accessible to any and all users. If you have comments regarding the accessibility of our website or need assistance completing the application process, please contact us at: Accessibility or email the Human Resource Department at: epost@ucop.edu.