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Shelter Monitor

The Salvation Army USA Central Territory
United States, Missouri, Springfield
Nov 13, 2024

The Salvation Army Midland Division Shelter located in Springfield, Missouri, is looking for a Shelter Monitor! The Shelter Monitor will maintain Harbor House security. Perform related duties to maintains control and assist homeless clients in the Harbor House.

This is a part-time as needed position with starting pay of $13.00 per hour!

636 N Boonville Ave, Springfield, Missouri

Essential Functions



  • Monitor clients to maintain control and assure safety of clients in building and on grounds.
  • Enforce resident policies and procedures.
  • Accomplish intake interviews on all clients including police clearance and explain thorough explanation of policies and procedures.
  • Assign beds for lodging and give out bed linens as needed.
  • Make Harbor House journal log entries of incidents during the shift and read the previous entries at the beginning of the shift.
  • Record statistics of attendance at house meetings and maintain client roster list.
  • Make resident bed checks every hour during the night.
  • Answer phone calls and take/pass messages, as necessary.
  • Assign/monitor chores to be completed by residents. Assist with training for chores. Keep office clean.
  • Wake clients up as necessary.
  • Maintain confidentiality and comply with Salvation Army Safe from Harm guidelines.
  • Participate in other activities as directed (e.g., team meetings, in-service training, fund-raising/special events, etc.).
  • Maintain positive work atmosphere by behaving and communicating in a manner that fosters good relationships with clients, co-workers, and supervisors. This includes but is not limited to such actions as: resolutions of conflicts in a professional manner; courteous treatment of staff, visitors, and clients; respect of others' property and person; and professional and appropriate communication to and about clients, co-workers, and supervisors.


This job description should not be interpreted as an all-inclusive list. It is intended to identify the essential duties and requirements of the position. Employee will follow other instructions, and perform other related duties, as may be required by his/her supervisor.

Education and Experience



  • High school or equivalent diploma with one year of experience working in social service agency or two years work experience without a diploma.
  • Higher education in psychology, social work, criminal justice, or another related field is a plus.
  • Must possess Infant/Child/Adult CPR/First Aid certification or be able to acquire certification within the first ninety (90) day probationary period.
  • Must be a team player, a self-starter, and perform well with minimum supervision.
  • Effective communication skills are essential, as well as an ability to work with diverse cultures.
  • Computer skills are desirable.



The Salvation Army, as a religious organization, is exempt from participation in federal and state unemployment insurance programs.

The Salvation Army is an equal opportunity employer. Candidates who are back-to-work, US Veterans, people with disabilities, people who have been impacted by the justice system, and/or people without a college degree are encouraged to apply. The Salvation Army is an Equal Opportunity Employer Minority/Female/Veterans/Disabled.

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