Program Assistant II

SUMMARY

The Program Assistant II provides general administrative, reception, clerical support, and assistance with client and data program tasks, such as answering phones, greeting/welcoming clients, preparing electronic reports, filing and copying.

Schedule is Monday-Thursday, 11:45am-8:15pm. Friday, 8:45am-5:15pm.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Opens and closes office.
• Greets clients and visitors in person and on the phone.
• Compiles and runs reports from various sources including Welligent, surveys and other program documentation.
• Maintains supplies, such as forms, photocopy paper, etc.
• Types memos, letters and other correspondence.
• Completes mailings of programs materials.
• Represents the Agency in interactions with parents and other clientele.
• Establishes and maintains a safe and constructive environment for the children.
• Demonstrates knowledge and sensitivity to cultural differences.

POSITION REQUIREMENTS

• Valid CA Driver's License and maintains insurability on the Agency's auto liability policy (including a minimum of 2 years driving experience after receiving license) and maintains the California state required auto insurance liability limits.
• Bilingual English/Spanish required.
• Computer literate; word processing, spreadsheets and data entry
• Detail oriented; high level of accuracy.
• Oral and written communication skills
• Excellent Customer Service skills.
• Organized; ability to manage several tasks simultaneously.
• Flexible and enthusiastic; demonstrates initiative.