Senior Manager, Program Management - Merchandise

About Nintendo of America: From the launch of the Nintendo Entertainment System more than 30 years ago, Nintendo's mission has been to create smiles through unique entertainment experiences. Here at Nintendo of America Inc., we deliver on this mission by partnering closely with Nintendo Co., Ltd., to bring Nintendo's iconic and cherished franchises including Mario, Donkey Kong, The Legend of Zelda, Metroid, Animal Crossing, Pikmin and Splatoon across the Americas through our video games, hardware systems, and collaborations with partners on a range of other entertainment initiatives like feature films and theme parks.

Based in Redmond, Wash., Nintendo of America serves as headquarters for Nintendo's operations in the Americas. We are an equal opportunity employer offering a welcoming and inclusive environment in service to one another, our products, and the diverse consumers and communities we call home. For more information about Nintendo, please visit the company's website at https://www.nintendo.com/.

Collaborates with industry leading companies to create smiles through authentic experiences that invite everyone to engage with Nintendo characters and worlds. Extend the reach of Nintendo Intellectual Property through direct-to-consumer and licensed products, partner marketing efforts for Nintendo licensed merchandise, video game accessories, and other IP initiatives. Responsible for driving and managing Nintendo's merchandise business, inclusive of amplifying partner marketing programs to enhance consumer awareness, affinity, and engagement with the Nintendo brand, products, services, and experiences.

• Oversees project planning, organization and related project resources for identified projects ensuring project implementations are on time, on budget, and of high quality.
• Interfaces regularly with senior management to provide strategic and tactical advice on resource utilization, program/project planning and execution.
• Directs project management expansion initiatives across NOA organization including; project leadership, education and cultivation of project management within NOA environment through project and programs.
• Responsible for day-to-day operational management of all activities and functions related to the project management program, including developing, implementing and evaluating program policies, procedures and standards; determining program service levels.
• Analyzes and proposes solutions to complex problems: Conducts analysis of data or situation and makes recommendations to achieve best results.
• Provides frequent status updates. Creates status dashboards to show the overall health, trending on budget, scope, issues, and risks and results for stakeholders.
• Evaluates and mitigates risks. Identifies points of potential failure on a project to course correct to mitigate the project going off track.
• Leads ongoing PDCA efforts through the design and implementation of project review and continuous improvement processes; Tracks efforts, manages results and provides recommendations for improvement and implements deliverables.
• Participates in departmental planning, budgeting and development.
• Manages assigned project managers and associated staff, including monitoring and evaluating performance and creation and implementation of development plans.