Accounting Technician

Graduation from High School and one year of experience in accounting work; or an equivalent combination of training and experience.

All degrees must be received from appropriately accredited institutions.

Essential job functions will include processes involving student billing, billing of 3rd party agencies, communication with students and reconciliation of accounts.

Primary Purpose: Accounting Technicians in the University Treasury Office perform a variety of activities including fund and account reconciliation, invoicing payment of third-party invoices, and management of a variety of university programs. These programs include but are not limited to: third party billing, collections, non-student billing, outside scholarships, federal Title IV compliance, escheats, and tuition waivers. This position also requires management of some fiscal month, quarter, term, and year-end reporting.

This position's primary role is collections of accounts receivable (most often student past due accounts) and Invoicing students no longer enrolled. Additionally, this role processes write-offs of bad debt, and communication with the NC Attorney General's Office and 3rd party collections agencies.

Other Accounting and Customer Service Duties as assigned.

Knowledge of Accounting Principles, A high level of customer service, the ability to empathize with students and parents, the ability to de-escalate conversations, and the ability to recognize issues that need to be escalated to a supervisor are all fundamental skills needed in this role.
High level of knowledge in Microsoft Excel functions.

Preferred Candidate has exceptional Accounting and Customer Service skills as well as documented superior Microsoft Excel Experience utilizing accounting formulas and pivot tables.

The normal work schedule for this position is Monday through Friday from 8:00-5:00. Some overtime may be required during peak times with supervisor approval.

Standard office setting. Maintaining files and material organization.

Financial Program Monitoring & Management: Manage a variety of transactions which may require considerable financial program knowledge; monitor and manage financial accounts for completeness, accuracy, and compliance with accounting standards and regulations and/or program laws and regulations. Supervise various financial functions of considerable complexity. Manage reporting of complex financial area or program(s), including preparation and analysis of financial statements and reports.

Knowledge-Technical: Apply considerable knowledge of government accounting methods, procedures and accounting practices needed to perform the work. Basic knowledge of program laws and regulations needed to perform the work. Apply the knowledge of a variety of technology, financial systems and packages to create and maintain data. Develop formula for moderately complex spreadsheets.

Communication: Explain and interpret financial information.

Problem Solving: Resolve problems of moderate complexity; select best solution from several options or where no precedent exists; make suggestions for and/or implement process improvements at the work unit and interpret oral and/or written guidelines to solve problems.