Service Contracts Administrator
 JLL | |
 United States, New York, New York | |
| 148 West 37th Street (Show on map) | |
 Nov 15, 2024 | |
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As the Service Contracts Administrator at JLL, you will play a crucial role in managing and overseeing mission critical equipment (Uninterruptible Power Supply, Generator, Automatic Transfer Switch, etc.) service contracts to ensure seamless operations and excellent service delivery. Your attention to detail and strong organizational skills will be essential in maintaining contract compliance and supporting the success of our clients and team.
What your day-to-day will look like: Contract administration: Oversee the entire lifecycle of service contracts for mission critical equipment from estimating, contract initiation and logging, maintenance tracking, reporting and renewal. Collaborate and communicate: Engage with internal stakeholders, including other members of the service team, finance, and management, to understand contract requirements and ensure contract requirements are fulfilled, compliance with company policies and procedures, and timely invoicing. Vendor Coordination: Collaborate with vendors and suppliers to establish and maintain effective relationships. Solicit quotes from vendors to build estimates. Issue purchase orders and ensure vendor performance meets or exceeds contract specifications. Provide external sales funnel updates to a major vendor. Document management: Maintain accurate and up-to-date contract documentation, including contract renewals, modifications, and correspondence. Utilize contract management systems to efficiently track and manage contract details. Maintenance Coordination: Maintain a Preventive Maintenance (PM) schedule for selected contracts and coordinate with the end user and vendors to accomplish regular preventive maintenance and ad hoc maintenance projects. Reporting and analysis: Generate reports and provide regular updates on contract status, performance, PM schedules and other key metrics internally. Track and transmit all maintenance reports to clients. Continuous improvement: Proactively identify process inefficiencies and develop recommendations for improvement Required qualifications: Bachelor's degree in business administration, finance, or a related field. 2+ years of experience in contract administration, vendor management, or a related role. Excellent written and verbal communication skills. Ability to prioritize tasks and manage multiple deadlines effectively. Preferred qualifications: Knowledge of facility management services and related service contracts. Proficient in contract management systems and tools. Exceptional attention to detail and organizational skills. Proven track record in implementing process improvements and driving operational efficiency. At JLL, we believe that the most effective teams are built when everyone is empowered to thrive. We embrace more innovative ways of working and prioritize opportunities to strengthen and advance your career. As a Service Contracts Administrator, you will be part of our culture of collaboration, locally and across the globe. Join us as we shape a brighter way for our clients, ourselves, and our fellow employees. | |