Mountain Operations Dispatcher Winter 24/25

Sugarbush Resort
United States, Vermont, Waterbury
Nov 15, 2024
Seasonal (Seasonal) RESORT OVERVIEW : Sugarbush Resort is a year-round destination offering some of the best skiing and riding in the east, an award-winning ski school, mountain biking, golf, disc golf, an array of dining venues, and a fully appointed Health and Recreation Center. Do you want to join an all-star team dedicated to delivering an unparalleled guest experience? Make this your best season yet by joining the team at Sugarbush and taking advantage of everything Vermont has to offer. BESIDES GETTING PAID TO WORK AT AN INCREDIBLE RESORT, WHAT'S IN IT FOR YOU?: Our investment in each employee includes a comprehensive wellness initiative, unwavering commitment to safety, growth opportunities, and a wide variety of resort benefits. Employees get to take advantage of our 4000+ acre playground including skiing, golf, mountain activities, health club membership, resort discounts, and more, so it's easy to share your enthusiasm for Sugarbush with our guests. POSITION SUMMARY : Sugarbush Resort is seeking 2 full-time seasonal dispatchers in our Mountain Operations Department! This position is the communication hub for all resort emergencies and is a fast-paced environment dealing with multiple forms of communication including phones and radios. Experience handling emergency situations is a plus. RESPONSIBILITIES : Dispatchers perform a wide range of daily dispatch functions. Monitor and coordinate all radio transmissions. Communicate operations for Ski Patrol, Lift Operations, and Lift Maintenance personnel. Coordinate responses to mountain emergencies, including ski accidents, lift failures, and weather conditions. Record and announce all lift openings, closings, delays and service interruptions. Coordinate dissemination of information effecting normal daily Mountain Operations. QUALIFICATIONS : Must be a minimum of 18 years of age. Must be able to succeed in a fast-paced environment and have a demonstrated ability to work on a team. Strong verbal and written communication skills Ability to make decisions quickly and calmly in emergency situations. Auditory and visual acuity to operate computers, phones, mobile devices and basic office equipment on a constant basis. Ability to work for extended periods of time sitting and speaking on a constant basis. Timeliness and reliability are essential. Must be available to work weekends and holidays. Sugarbush Resort is an Equal Opportunity Employer. An offer of employment may be contingent upon the results of a background, MVR, or criminal records check.