BFS Systems Analyst 2 (or 3)

Payroll Title: BUS SYS ANL 2 (007583) (or 3)

Job Code: 7583

Job Open Date: 9/19/2024

Application Review Begins: 10/4/2024

Department Code (Name): CTLR (CONTROLLER)

Percentage of Time: 100%

Union Code (Name): 99

Employee Class (Appointment Type): Staff: Career

FLSA Status: Non-Exempt (or Exempt)

Classified Indicator Description (Personnel Program): PSS

Salary Grade: Grade 21 (or 22)

Pay Rate/Range: The budgeted salary range that the University reasonably expects to pay for this position:

Hiring range for BUS SYS ANL 2 (gr 21) = $33.29-$39.76/hr.

Hiring range for BUS SYS ANL 3 (gr 22) = $77,000-$92,550/yr.

Salary offers are determined based on final candidate qualifications and experience; the budget for the position; and the application of fair, equitable, and consistent pay practices at the University. The full salary range for this position is:

BUS SYS ANL 2 (gr 21) = $33.29 - $59.15/hour

BUS SYS ANL 3 (gr 22) = $77,000 - $139,200/year

Work Location: Student Affairs & Admin Svs - 3201B

Working Days and Hours: M-F, 8-5pm

Benefits Eligibility: (e.g., Full Benefits, Mid-Level Benefits, Core Benefits) Full Benefits

Type of Remote or Hybrid Work Arrangement, if applicable: Other- BFS supports a hybrid agreement for this position and will continue to do so as long as it makes sense for the position and meets the campus policies.

Special Instructions:

For full consideration, please include a resume and a cover letter as part of your application.

Department Marketing Statement:

Business & Financial Services is an integral campus and community partner, providing sustainable value-added services and solutions to ensure responsible compliance and stewardship.

Benefits of Belonging

Working at UC means being part of this vibrant institution that shines a light on what is possible. People make UC great, and UC recognizes your contributions by making this a great place to work. Excellent retirement and health are just one of the rewards. Learn more about the benefits of working at UC

Brief Summary of Job Duties:

Under the direction of the Business Systems Analyst Manager, the BFS Production Systems Analyst 2 (or 3) supports Business and Financial Services (BFS) by analyzing business systems, identifying process improvements, and solving problems through comprehensive system analysis.

The BFS Production Systems Analyst 2 is responsible for supporting the maintenance and enhancement of UCSB's production systems, including but not limited to SAP Concur, Oracle ERP Cloud, Oracle Electronic Data Management Cloud, and Oracle Fusion Data Intelligence. Formulates and defines the scope and objectives for moderately complex business processes and systems. This role involves documenting business processes, developing specifications, writing functional design documents, testing system changes, and ensuring continuous business operations.

Additionally, this position will assist with the development of reports and tools for internal and external stakeholders and offering backup support to other Business Systems Analysts as needed.

(At the level 3, the BFS Business Systems Analyst, provides expert analysis and solutions for complex business systems, involves identifying and evaluating business processes, developing system requirements, designing solutions to meet business needs, and ensuring the ongoing security of systems and data. Additionally, this role is responsible for user provisioning for the financial ERP system, ensuring proper access and permissions are maintained for users).

*Please note: Final level will be determined at point of hire and is dependent on the skills, knowledge, education and experience of final candidate.

Required Qualifications:
BFS Production Analyst/BSA level 2 (experienced):

- Bachelor's degree in related area and / or equivalent experience / training

- 1-3 years Experience analyzing moderately complex business processes and problems, developing solutions through computer systems and information flow, creating specifications for systems to meet requirements, validating needs, designing automated systems, planning and executing unit integration and acceptance testing, and developing user reference materials and trainings. Required and

- 1-3 years Experience facing complex problems and utilizing problem-solving abilities in working with system users and technical staff to resolve issues and prioritize end-user needs. Required and

- 1-3 years Experience communicating technology needs to both technical and non-technical audiences. Required and

- Demonstrated ability to work with others from diverse backgrounds.

- Relevant business analysis and systems implementation experience. Ability to use SQL or other query tools for analysis.

- Skills associated with analysis of processes and issues of moderate scope, information flow and architecture. Excellent organizational and analytical skills.

- Self-motivated and works independently and as part of a team. Able to learn effectively and meet deadlines. Demonstrates problem-solving skills.

- Able to learn effectively and meet deadlines.

- Demonstrated ability to communicate technical information to technical and nontechnical personnel at various levels in the organization. Strong verbal and written communication skills, with the ability to work with both technical and non-technical personnel across the organization.

- Interpersonal and communications skills to work with both technical and non-technical personnel at various levels in the organization.

- General knowledge of business and process analysis functions.

- Knowledge relating to software design.

- Demonstrated testing and test planning skills.

BFS Business Systems Analyst/BSA level 3 (advanced):

- Bachelor's degree in related area and / or equivalent experience / training

- Extensive experience analyzing complex business processes and problems, developing computer-based solutions, and creating detailed functional and technical specifications Required

- Experience leading cross-functional teams through business process or systems issues. Required

- Thorough knowledge of business and process analysis functions.

- Thorough Knowledge of related areas of IT.

- Strong skills and knowledge of methodologies associated with analysis of processes and problems, information flow and architecture.

- In-depth understanding and skill in process and systems requirement documentation standards, such as Use Case modeling, User Story creations and narrative description.

- Demonstrated ability to work with others from diverse backgrounds.

- Self-motivated and works independently and as part of a team. Able to learn effectively and meet deadlines. Demonstrates problem solving skills.

- Broad knowledge relating to software design.

- Thorough knowledge of business processes and procedures.

- Demonstrated testing and test planning skills.

- Demonstrated effective communication and interpersonal skills. Demonstrated ability to communicate technical information to technical and non-technical personnel at various levels in the organization. Interpersonal and communications skills to work with both technical and non-technical personnel at various levels in the organization.

Preferred Qualifications:

BFS Production Analyst/BSA level 2 (experienced):

- 1-3 years Experience working effectively and collaboratively with faculty and other stakeholders at various levels, ensuring that applications meet business objectives. Preferred and

- 1-3 years Experience in the policy and regulatory environment of information security, especially in higher education. Preferred and

- 1-3 years Experience with Oracle Cloud Applications Preferred and

-

BFS Business Systems Analyst/BSA level 3 (advanced):

- Experience implementing and maintaining security protocols, including user provisioning and access management for ERP systems. Preferred

- Experience in business analysis and systems implementation within higher education or other complex organizations. Preferred

Special Conditions of Employment:

• Limited time off during fiscal close and month end closing.
• Satisfactory criminal history background check
• UCSB is a Tobacco-Free environment
  
  Job Functions and Percentages of Time:

BFS Production Analyst level 2:

• 25% Formulation and Definition of System Scope and Objectives - Analyze business processes and problems to understand and validate functional business requirements to meet end-user needs. Gather, analyze, and document functional business requirements.

• 25% System and Procedure Development and Testing - Identify, evaluate, and develop moderately complex systems and procedures. Execute unit integration and acceptance testing based on the developed plan. Collaborate with cross-functional teams to address and resolve business process or system issues.

• 25% Project Support, Documentation and Reporting - Assist with the development of project plans and the creation of end-user documentation. Gather and analyze data to prepare business processes and procedural documentation. Assist with the implementation of changes in system development, maintenance, standards, and the creation of specifications. Aid in writing reports and data analysis as required by functional users and business stakeholders.

• 15% Application and Data Support - Support the development and ongoing maintenance of data flows. Provide support for new applications by helping end users and ensuring they are aligned with functional requirements.

• 10% Collaboration with Other Business Systems Analysts - Provide backup support to other Business Systems Analysts within the team, assisting with their duties and responsibilities as needed to ensure continuity and stability of business operations.

BFS Business Systems Analyst level 3:

• 50% Business System Analysis and Process Improvement - Applies technical expertise and business analysis concepts to identify, evaluate, and define complex systems scope and objectives. Collaborates with stakeholders to create detailed process specifications and ensures alignment with the system needs, security requirements, and management goals. Utilizes understanding of applicable business practices, processes, and industry standards to documents complex business systems and processes, develop functional and technical specifications, and prepare plans for system implementation. Presents recommendations to decision makers for approval. Leads cross-functional teams through the system implementation process, ensuring effective coordination and communication across departments to ensure system solutions meet business needs, compliance requirements, and security standards.

• 40% User Provisioning & Access Management - Responsible for user provisioning processes for the campus financial ERP system. Ensures proper access controls are in place, assigning appropriate permissions and roles to users while maintaining system security. Monitors user accounts and performs periodic reviews to ensure compliance with access policies and procedures and proper access and permissions.

• 10% Training and Support - Provides ongoing support and training on new applications, guiding users in best practices, security protocols, and access management. Gathers and revises business and user needs documentation, updating system and process logic as necessary to reflect current security measures. Supports less-experienced Business Systems Analysts by providing guidance and advice on technical, procedural, and security-related challenges.

UC Vaccination Programs Policy

As a condition of employment, you will be required to comply with the University of California Policy on Vaccination Programs.

As a condition of Physical Presence at a Location or in a University Program, all Covered Individuals* must participate in any applicable Vaccination Program by providing proof that they are Up-to-Date with any required Vaccines or submitting a request for Exception in a Mandate Program or properly declining vaccination in an Opt-Out Program no later than the Compliance Date (Capitalized terms in this paragraph are defined in the policy.). Federal, state, or local public health directives may impose additional requirements.

For more information:

UC Santa Barbara COVID-19 Information

University of California Policy on Vaccinations

* Covered Individuals: A Covered Individual includes anyone designated as Personnel or Students under this Policy who physically access a University Facility or Program in connection with their employment, appointment, or education/training. A person accessing a Healthcare Location as a patient, or an art, athletics, entertainment, or other publicly accessible venue at a Location as a member of the public, is not a Covered Individual.

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UC Santa Barbara is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age or protected veteran status.

For more information:

University of California's Affirmative Action Policy

University of California's Anti-Discrimination Policy

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