Senior Content Management Specialist, UT Libraries

Job Posting Title:

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Position Open To:

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Weekly Scheduled Hours:

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FLSA Status:

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Earliest Start Date:

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Job Details:

General Notes

The University of Texas Libraries advances teaching, catalyzes research, and democratizes learning in order to develop critical thinkers and global citizens. As an essential campus partner in building a rich research and learning ecosystem, we are committed to creating and sustaining a community that welcomes and respects all individuals, celebrates different perspectives and experiences, and fosters belonging. To learn more about UT Libraries, please visit our website: https://www.lib.utexas.edu/

Purpose

This position will acquire, receive, and process library electronic resources in a variety of languages and formats; support the work of the electronic resources librarian by managing the full life cycle of electronic resources such as databases, e-books, streaming video/media, serials, and the platforms used to access those resources; and work with library staff and vendors to ensure accurate placement, set up, payment, and receipt of electronic resource orders.

Responsibilities

• Maintain accurate and up-to-date acquisitions and licensing information in the Libraries' Integrated Library System (ILS), Alma, and other subscription management platforms.
• Perform advanced work acquiring and monitoring the full lifecycle of, establishing access to, and troubleshooting electronic resources and digital collections (e.g. investigating non-supply and initiating claims, investigating if a license is necessary, ordering from multiple vendor platforms, and testing access) to ensure accurate and timely order fulfilment, referring as necessary to appropriate supervisors.
• Maintain awareness of emerging technologies, standards, and technical issues relating to the procurement and maintenance of electronic resources.
• Perform advanced work with the acquisition of all package and non-package streaming media resources, eBook management, package reconciliation, and troubleshooting electronic resources access issues.
• Undertake project-based work as required to accommodate wider policy and procedural changes.
• Other related functions as assigned.

Required Qualifications

• High school diploma (or GED) and four years of library work experience with increasing levels of responsibility.
• Experience processing purchase transactions in a public or private organizational setting.
• Demonstrated ability to exercise initiative, manage workows, and problem solve.
• Excellent attention to detail and high degree of accuracy in performing tasks.
• Enthusiasm for delivering high quality service.
• Strong interpersonal and communication skills.
• Experience with or knowledge of e-resources or database management.
• Demonstrated ability to work both independently and as a member of a team in ways that contribute and support a welcoming and collaborative work environment.
• Demonstrated ability to adapt to changing environments and priorities.

Relevant education and experience may be substituted as appropriate.

Preferred Qualifications

• Bachelor's degree.
• Experience working in an academic library in an Acquisitions, Serials, or Technical Services environment.
• Experience working with an integrated library system/library service platform.
• Knowledge of purchasing best practices in an academic environment.
• Experience examining and analyzing purchase requests for accuracy.
• Experience working directly with product or service providers in establishing business relationships and addressing issues related to the purchase, receipt, or access of electronic resources.
• Ability to contribute to a thoughtful, expressive environment, with a group of team leaders working together to create a constructive, open-minded, and innovative learning community.

We want to emphasize that the preferred qualifications are not required and that we are committed to helping our future colleagues develop these preferred skills.

Salary Range

$46,000 + depending on qualifications

Working Conditions

• May work around standard office and library conditions.
• Repetitive use of a keyboard at a workstation.
• Use of manual dexterity.
• Lifting objects, bending, kneeling, walking, standing.

Work Shift: Monday - Friday, typically between 7 am and 6 pm as arranged with manager. Flexible work arrangements available after initial onboarding period.

Required Materials (PDF preferred)

• Resume/CV

• 3 work references with their contact information; at least one reference should be from a supervisor
• Letter of interest

During your application, you will be asked the following questions:

• Please tell us about a time you had to solve an issue when you didn't have all the information you needed up front.
• Please tell us about a time where you worked on a project where attention to detail was critical.
• Please tell us how you approach establishing and maintaining productive working relationships.
• Please tell us about a time you changed a process, plan, or project (big or small) because you realized that it was disproportionately or unfairly impacting a specific community.

Importantfor applicants who are NOT current university employees or contingent workers:You will be prompted to submit your resume the first time you apply, then you will be provided an option to upload a new Resume for subsequent applications. Any additional Required Materials (letter of interest, references, etc.) will be uploaded in the Application Questions section; you will be able to multi-select additional files. Before submitting your online job application, ensure thatALLRequired Materials have been uploaded. Once your job application has been submitted, you cannot make changes.

Important for Current university employees and contingent workers:As a current university employee or contingent worker, you MUST apply within Workday by searching for Find UT Jobs. If you are a current University employee, log-in to Workday, navigate to your Worker Profile, click the Career link in the left hand navigation menu and then update the sections in your Professional Profile before you apply. This information will be pulled in to your application. The application is one page and you will be prompted to upload your resume. In addition, you must respond to the application questionspresented to upload any additional Required Materials (letter of interest, references, etc.) that were noted above.

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Employment Eligibility:

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Retirement Plan Eligibility:

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Background Checks:

A criminal history background check will be required for finalist(s) under consideration for this position.

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Equal Opportunity Employer:

The University of Texas at Austin, as an equal opportunity/affirmative action employer,complies with all applicable federal and state laws regarding nondiscrimination and affirmative action. The University is committed to a policy of equal opportunity for all persons and does not discriminate on the basis of race, color, national origin, age, marital status, sex, sexual orientation, gender identity, gender expression, disability, religion, or veteran status in employment, educational programs and activities, and admissions.

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Pay Transparency:

The University of Texas at Austin will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.

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Employment Eligibility Verification:

If hired, you will be required to complete the federal Employment Eligibility Verification I-9 form. You will be required to present acceptable and original documents to prove your identity and authorization to work in the United States. Documents need to be presented no later than the third day of employment. Failure to do so will result in loss of employment at the university.

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E-Verify:

The University of Texas at Austin use E-Verify to check the work authorization of all new hires effective May 2015. The university's company ID number for purposes of E-Verify is 854197. For more information about E-Verify, please see the following:

• E-Verify Poster (English) [PDF]
• E-Verify Poster (Spanish) [PDF]
• Right To Work Poster (English) [PDF]
• Right To Work Poster (Spanish) [PDF]

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Compliance:

Employees may be required to report violations of law under Title IX and the Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act (Clery Act). If this position is identified a Campus Security Authority (Clery Act), you will be notified and provided resources for reporting. Responsible employees under Title IX are defined and outlined in HOP-3031.

The Clery Act requires all prospective employees be notified of the availability of the Annual Security and Fire Safety report. You may access the most recent report here or obtain a copy at University Compliance Services, 1616 Guadalupe Street, UTA 2.206, Austin, Texas 78701.