The functions listed below are those that represent the majority of the time spent working in this class. Management may assign additional functions related to the type of work of the job as necessary.
Serves the public at the facility by providing customer service, answering questions regarding shelters and rentals, etc.; moves and handles various types of recreation equipment.
Serves customers and prepares food.
Collects fees from public, operates cash register utilizing point of sale software, counts money and balances cash drawers.
Takes inventory of and orders supplies, including food, drinks and kitchen supplies as needed in food concession.
Answers phone inquiries and gives information to the public.
Collects waivers and enters them in the system.
Checks web sales and calls customers to review rentals.
Files daily paperwork.
Sells parks Passports and Prepaid Gate Passes.
Performs maintenance/cleaning of the concession food areas for cleanliness, and prepares for inspections by State Health Department. Cleans office areas and related equipment.
Performs related work as assigned.
Competencies
Takes on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm. Tackles what needs to be done with enthusiasm, working quickly and without undue oversight.
Plans and prioritizes work to meet commitments aligned with organizational goals. Gains a clear understanding of the main tasks needed to complete work in the right sequence. Identifies the support and resources needed to carry out plans; delivers on time at an acceptable quality level.
Holds self and others accountable to meet commitments. Operates with a clear sense of responsibility; learns about, and adheres to, most policies, procedures, and work requirements. Takes steps to ensure work is done properly, communicates status, and addresses any errors.
Consistently achieves results, even under tough circumstances. Does what is necessary to meet goals and deliver expected results with acceptable quality. Shows consistent effort to complete even unpleasant or routine tasks in a timely manner; maintains work focus despite obstacles or setbacks.
Handles conflict situations effectively, with a minimum of noise. Disagrees with others in a respectful and tactful manner; handles conflicts and differences of opinion in a calm, composed manner; rebounds from conflicts without animosity.
Develops and delivers multi-mode communications that convey a clear understanding of the unique needs of different audiences. Pays attention to others' insights, advice, or instruction, grasping the main elements. Promptly shares relevant information with the right amount of detail.
Actively seeks new ways to grow and be challenged using both formal and informal development channels. Takes advantage of available opportunities to update knowledge, skills, and abilities and to apply them on the job. Seeks guidance concerning opportunities and resources for continuous learning and development.
County Core Values
All Broward County employees strive to demonstrate the County's four core behavioral competencies.
- Collaborates: Building partnerships and working collaboratively with others to meet shared objectives.
- Customer focus: Building strong customer relationships and delivering customer-centric solutions.
- Instills trust: Gaining the confidence and trust of others through honesty, integrity, and authenticity.
- Values differences: Recognizing the value that different perspectives and cultures bring to an organization.
Americans with Disabilities Act (ADA) Compliance
Broward County is an Equal Opportunity Employer committed to inclusion. Broward County is committed to providing equal opportunity and reasonable accommodations to qualified persons with disabilities. We support the hiring of people with disabilities; therefore, if you require assistance due to a disability, please contact the Professional Standards Section in advance at 954-357-6500 or email Profstandards@broward.org to make an accommodation request.
Emergency Management Responsibilities
Note: During emergency conditions, all County employees are automatically considered emergency service workers. County employees are subject to being called to work in the event of a disaster, such as a hurricane, or other emergency situation and are expected to perform emergency service duties, as assigned.
County-wide Employee Responsibilities
All Broward County employees must serve the public and fellow employees with honesty and integrity in full accord with the letter and spirit of Broward County's Employee Code of Ethics, gift, and conflict of interest policies.
All Broward County employees must establish and maintain effective working relationships with the general public, co-workers, elected and appointed officials and members of diverse cultural and linguistic backgrounds, regardless of race, color, religion, sex, national origin, age, disability, marital status, political affiliation, familial status, sexual orientation, pregnancy, or gender identity and expression.