Systems Analyst II

• This position requires a bachelor's degree in information technologies or equivalent experience with at least 4 years of experience in the field or related experience.
• 3+ years of business or systems analyses experience
• 3+ years of experience with systems implementation including configuration of application modules, process workflows, and application-specific coding
• Working knowledge of business processes related to higher education and/or research.
• Excellent written and oral communication skills are required
• Must be able to work as a team member in varied project settings
• Must be able to work independently with light direction from team or project leads
• Must be able to manage time commitments and meet deadlines

• This position requires a bachelor's degree in information technologies or equivalent experience with at least 4 years of experience in the field or related experience.
• 3+ years of business or systems analyses experience
• 3+ years of experience with systems implementation including configuration of application modules, process workflows, and application-specific coding
• Working knowledge of business processes related to higher education and/or research.

• Perform moderately complex system analyses necessary to implement required application, system, or solution (30%)
• Configure, develop, and/or instantiate required applications, systems or solutions (35%)
• Document and communicate application (or module) functional specifications and revised solutions (15%)
• Assist in application/system testing and troubleshooting (10%)
• Participate in functional unit, research, technical and staff team meetings (5%)
• Other duties as assigned (5%)

• To perform the job successfully, individual should demonstrate the following competencies:
• Problem Solving - Synthesizes complex or diverse information; Generates creative solutions; Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations. Looks for ways to improve and promote quality; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance.
• Interpersonal - Collegial, collaborative, respectful and exhibits a strong work ethic; Ability to work independently and in team settings; Focuses on solving conflict, not blaming; Maintains confidentiality and follows ITS policies regarding data security and protection; Balances team and individual responsibilities; Contributes to building a positive team spirit; Effectively influences actions and opinions of others; Strives to continuously build knowledge and skills; Shares expertise with others.
• Business Acumen - Understands business implications of decisions; Demonstrates knowledge of market and competition; Aligns work with strategic goals; Works within approved budget; Develops and implements cost saving measures; Conserves organizational resources; Ability to develop broader industry analysis and trending comparisons.
• Diversity - Shows respect and sensitivity for cultural differences; Educates others on the value of diversity.
• Ethics - Treats people with respect; Works with integrity and ethically.
• Organizational - Supports our organization's goals and values; Develops strategies to achieve organizational goals; Adapts strategy to changing conditions; Includes appropriate people in decision-making process.
• * Reasoning Ability - Must be detail-oriented and results focused. Ability to read, analyze, and interpret financial reports, and legal documents. Ability to respond to common inquiries or complaints from customers. Ability to define problems, collect data, establish facts, and draw valid conclusions. Strong analytical and problem-solving skills.
• Communication skills - Excellent verbal and written communication skills. Excellent documentation skills, and must be able to read, analyze, and interpret general business and finance correspondence. Must be able to effectively present information and respond to questions from peers and other Loyola staff, faculty, and students.

• Excellent written and oral communication skills are required
• Must be able to work as a team member in varied project settings
• Must be able to work independently with light direction from team or project leads
• Must be able to manage time commitments and meet deadlines

• Familiar with relational database concepts and tools including SQL and SQL developer tools.
• Experience with web application and client/server application concepts including web server/application server architecture, APIs and HTML/XML/JSON.
• Knowledge of project management
• Ability to utilize normal Microsoft office applications (Word, Excel, Outlook, Visio, Teams)
• Ability to use Visual Code Studio and code repositories (e.g., GitHub, VSS, etc.)
• Experience with application programming interfaces (APIs)
• Experience with or knowledge of end-user application roles and/or security classes
• Experience with application query tools and report writers
• Experience with workflow engines

Diversity, Equity, and Inclusion