Senior Specialist - Top Tier Catering

Lubbock

38843BR

Hospitality Services

Position Description

Performs specialized, complex work to assist in the organization and implementation of various projects and programs. Work is performed under supervision within established guidelines with performance based on overall results obtained.

About the University

Established in 1923, Texas Tech University is a Carnegie R1 (very high research activity) Doctoral/Research-Extensive, Hispanic Serving, and state-assisted institution. Located on a beautiful 1,850-acre campus in Lubbock, a city in West Texas with a growing metropolitan-area population of over 300,000, the university enrolls over 40,000 students with 33,000 undergraduate and 7,000 graduate students. As the primary research institution in the western two-thirds of the state, Texas Tech University is home to 10 colleges, the Schools of Law and Veterinary Medicine, and the Graduate School. The flagship of the Texas Tech University System, Texas Tech is dedicated to student success by preparing learners to be ethical leaders for a diverse and globally competitive workforce. It is committed to enhancing the cultural and economic development of the state, nation, and world.
About Lubbock:Referred to as the "Hub City" because it serves as the educational, cultural, economic, and health care hub of the South Plains region, Lubbock boasts a diverse population and a strong connection to community, history, and land. With a mild climate, highly rated public schools, and a low cost of living, Lubbock is a family-friendly community that is ranked as one of the best places to live in Texas. Lubbock is home to a celebrated and ever-evolving music scene, a vibrant arts community, and is within driving distance of Dallas, Austin, Santa Fe, and other major metropolitan cities. Lubbock's Convention & Visitors Bureau provides a comprehensive overview of the Lubbock community and its resources, programs, events, and histories.

Major/Essential Functions

• Oversee room setups, working with event planners on room designs. Ensure the crew is adequately scheduled to complete room setups by the deadline and as planned. Greeting customers at events. Knowledge of the building environments including: AV, heat and air, lighting, outdoor areas and parking. Trustworthiness is of utmost importance since the position requires being on the personal property of University Administrators, Regents, and clients' private homes.
• Training and overseeing set-up staff, including temporary workers, full-time, and students to ensure that they follow all policies. The TTU system states we will not discriminate; please note this position will supervise all types of the team regardless of the background, abilities and cultural differences. Work hard at recognizing those that prove themselves and continue to work hard. Please coach or correct those that need improvement in private. Please make sure all employees you supervise are on task and efficient with their time and TTU community. Help with staff scheduling and paying attention to punch & punch-outs.
• Communication, cooperation, adaptability, and support for all Top Tier activities, including campus deliveries, equipment and truck maintenance, providing staff for catering and bartending as needed. Can be assigned special projects like basic construction, painting cleaning, and maintenance. Responsible for the Hance Chapel all custodial and basic maintenance needs.
• Be present for site visits, and offering suggestions. Handling client's decor, alcohol, and personal items. Being on call if required for emergency situations. Understanding and using the Hospitality work order system to communicate maintenance needs.
• Working knowledge of event set-up management principles and personal policies and procedures. Knowledge and essential experience in using computers. Safely operating over-sized vehicles on campus and in the community. Communicating clearly with staff, co-workers and customers.
• Background in audiovisual, inventory management and overseeing staff.

Required Qualifications

High school plus five years experience. Additional education may substitute for experience on a year for year basis.

Preferred Qualifications

• Ability to drive a 2.5 ton vehicle, operate a forklift and possess good organizational skills.

Safety Information

Adherence to robust safety practices and compliance with all applicable health and safety regulations are responsibilities of all TTU employees.

Does this position work in a research laboratory?

No

Job Type

Full Time

Pay Basis

Hourly

Minimum Hire Rate

16.43

Pay Statement

Compensation is commensurate upon the qualifications of the individual selected and budgetary guidelines of the hiring department, as well as the institutional pay plan. For additional information, please reference the institutional pay plan by visiting www.depts.ttu.edu/hr/payplan.

Travel Required

Up to 25%

Shift

Other

Schedule Details

Schedule may vary; Occasional - as required

Grant Funded?

No

Job Group

Office and Admn Wkrs All Other

EEO Statement

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, disability, genetic information or status as a protected veteran.