Operations Analyst

Your Impact

Are you looking to apply your problem resolution and customer services skills while deepening your understanding of the Private Wealth Management (PWM) business? Our PWM Client Implementation team is seeking a professional who is looking to collaborate with PWM Advisor Teams, Legal, Compliance, and Anti Money Laundering to facilitate account opening and account maintenance for PWM Clients while providing superior client service and subject matter expertise to our business partners.

Our Impact

Operations is a dynamic, multi-faceted division that partners with all parts of the firm to deliver banking, sales and trading and asset management capabilities to clients around the world. In addition, Operations provides essential risk management and control to preserve and enhance the firm's assets and its reputation. For every trade agreed, every new product launched or market entered, every transaction completed, it is Operations that develops the processes and controls that makes business flow.

Client Implementation is a highly regulated team that focuses on account documentation, data integrity, risk management, and regulatory requirements. Client Implementation is responsible for capturing all required information for regulatory compliance, firm policies, and to perform due diligence on all new clients. Client Onboarding works closely with PWM teams, PWM Compliance, PWM Legal, and other Operations groups to ensure a positive client experience during the onboarding process.

How you fill fulfill your Potential

• Understand the different client account structures and documentation required to establish new accounts
• Be vigilant in due diligence reviews of new client screening for Anti Money Laundering & Know Your Client requirements
• Work closely with PWM Advisor teams to ensure all client documents are correct and sent to the client in a timely manner
• Request products (options, margin, checking, debit cards, etc.) for the respective PWM client accounts
• Ensure downstream systems correctly recognize approved products and services, including Cash products, Client
• Statement and Performance reporting
• Resolve issues through coordination with PWM Teams, PWM Compliance, PWM Legal and Anti Money Laundering
• Work on improvements to account opening workflow and process

Skills and Experiences we are looking for

Basic Qualifications

• Bachelor's degree
• Knowledge of MS Office (Word, Excel, etc.) as well as proficiency with web-based applications
• Exceptional organization skills
• Good judgment and strong problem resolution skills
• Ability to multi-task and prioritize accordingly
• Experience managing client expectations
• Excellent communication and presentation skills

Preferred Qualifications

• Series 7, 9, 10, 4 licenses
• Foreign language skills
• 1+ years financial industry experience (AML, Compliance or other Client On-boarding Regulatory experience)