LMS Administrator

This role can be fully remote, hybrid or in person to our beautiful Newton, Massachusetts location.

The Learning Management Systems (LMS) Administrator provides technical leadership of the Talent and Development team's LMS. This position is responsible for implementing, maintaining, and analyzing content, assets, and other resources managed by the T&D team in the LMS.

Bright Horizons is a leading education and care company, trusted by families and employers around the world for high-quality child care and early education, back-up care, and workplace education. We partner with some of the world's best companies to provide services that help employees perform their best and support families to thrive both personally and professionally.

Required experiences:

• Work on assignments dealing with the routine and daily operation, use, and configuration of the LMS

• Upload and test new learning content (eLearning modules, documents, etc.), edit and revise existing content as needed

• Understand existing content and make learning recommendations based on identified needs

• Build out curriculum and programs as needed

• Accurately pull and manage reports, provide data analysis as needed

• Make LMS use and content recommendations based on search patterns, user experiences, etc.

• Respond to and troubleshoot inquiries related to training course issues and other related items

• Manage training rosters and user transcripts

• Collaborate with the HRIS team to resolve learner issues in a thorough and timely manner

• Coordinate with the Ed and Development team on LMS maintenance and usage as needed
• Use analytics to assess the impact of learning
• Bachelor's degree, certification in adult learning technology, or in lieu of education, 6+ years experience in adult learning technology or related field is required.
• 3+ years of experience in LMS management is required.
• Adult learning technology and/or content management experience with Cornerstone is preferred.