Director Outpatient Services (OPD) - LMHC/LICSW

DIRECTOR OUTPATIENT SERVICES (OPD) - LMHC/LICSW

About the Role:

Arbour Counseling Services is excited to offer a Full Time Director of Outpatient Services opportunity for Licensed (LICSW, LMHC) individuals to oversee our Outpatient Program (OPD) in Franklin, MA. This is an ideal opportunity to utilize management skills and interventions that will facilitate a high level of quality care for our clientele. Arbour offers individual therapy, group therapy, couples therapy, family therapy, medication evaluation & management, school-based treatment, and elder services within our Outpatient program.

The Director of Outpatient Services is responsible for the overall quality and fiscal management of a free-standing clinic. The Director of Outpatient Services continuously assures that clinical services are in full compliance with applicable regulations and payer contract specifications. The Director of Outpatient Services promotes the development of the clinic through marketing and by cultivating relationships with other providers, local and state agencies, and managed care organizations. The Director of Outpatient Services ensures the site is profitable and, at minimum, meets budget.

Essential Responsibilities:

• Oversees policies and procedures for the Center which ensure regulatory compliance and high quality care.
• Sets and monitors productivity levels of staff to ensure delivery of clinical services in a timely manner.
• Maintains budgeted daily census.
• Provides direct clinical supervision to Staff that results in a high quality of care and compliance with record keeping requirements.
• Recommends appropriate action or review of any staff member whose performance does not meet expectations.
• Ensures continual growth of the Center by coordinating marketing and staff recruitment efforts.
• Promotes the success of the Program through fostering and maintaining referral sources.
• Makes clinical decisions in the context of program goals and philosophy.
• Responds appropriately to client crises.
• Completes diagnostic evaluations and treatment plans accurately and timely.
• Provides competent case management as exemplified by timely follow-up and by coordinating treatments with referral sources and collaterals.
• Ensures the continual growth of the Program through effective selection and development of staff.
• Plans and executes work systematically, and with established priorities for greater efficiency as well as efficiently utilizing personnel, equipment and staff to meet cost and quality standards.

Leadership Expectations:

• Fosters staff development and growth of team
• Provides regular coaching and feedback to employees to motivate performance
• Completes performance evaluations providing thorough feedback and goals to assigned staff by established deadlines
• Coordinates and provides day-to-day oversight to staff; actively involved in resolving employee matters/issues
• Maintains open communication through regular rounding and one to one meetings with employees
• Ensures staff comply with assigned education requirement in a timely manner (i.e., CIA Training, HIPAA training, competencies, etc.)
• Responsible for holding staff accountable with upholding facility policies/procedures and managing the corrective action process when needed
• Actively participates and champions the facility's Service Excellence and Recognition Programs
• Develops team building initiatives to engage staff and build a positive team dynamic
• Actively participates in the recruitment, hiring, and onboarding for all staff within the team

Arbour Counseling Services,a subsidiary of Universal Health Services, provides trusted quality and experience throughout our continuum of behavioral health and substance use treatment programs. Individualized care services are offered to individuals of all ages, groups, families, and couples. Arbour Counseling Services prioritizes quality and convenience for the communities we serve while providing compassionate care for all.

Visit us online at:https://arbourhealth.com/

About Universal Health Services

One of the nation's largest and most respected providers of hospital and healthcare services, Universal Health Services, Inc. (UHS) has built an impressive record of achievement and performance. Growing steadily since its inception into an esteemed Fortune 500 corporation, annual revenues were $14.3 billion in 2023. During the year, UHS was again recognized as one of the World's Most Admired Companies by Fortune; and listed in Forbes ranking of America's Largest Public Companies.

Headquartered in King of Prussia, PA, UHS has approximately 96,700 employees and continues to grow through its subsidiaries. Operating acute care hospitals, behavioral health facilities, outpatient facilities and ambulatory care access points, an insurance offering, a physician network and various related services located all over the U.S. States, Washington, D.C., Puerto Rico and the United Kingdom. www.uhs.com

• Master's Degree in Psychology, Social Work or related field
• Current State Licensure: LICSW, LMHC, Lic. PhD required
• Must be 3 years post licensure
• Five years of psych experience preferably in a community health setting. Minimum of two years as a clinical supervisor or program manager preferred
• Candidate must possess appropriate citizenship work documentation
• Candidate must pass a CORI and drug test, as well as other pre-employment documentation

EEO Statement

All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws.

We believe that diversity and inclusion among our teammates is critical to our success.

Avoid and Report Recruitment Scams

At UHS and all our subsidiaries, our Human Resources departments and recruiters are here to help prospective candidates by matching skill set and experience with the best possible career path at UHS and our subsidiaries. During the recruitment process, no recruiter or employee will request financial or personal information (e.g., Social Security Number, credit card or bank information, etc.) from you via email. Our recruiters will not email you from a public webmail client like Hotmail, Gmail, Yahoo Mail, etc.

If you suspect a fraudulent job posting or job-related email mentioning UHS or its subsidiaries, we encourage you to report such concerns to appropriate law enforcement. We encourage you to refer to legitimate UHS and UHS subsidiary career websites to verify job opportunities and not rely on unsolicited calls from recruiters.