Clinical Research Coordinator
Job Summary The Clinical Research Coordinator will work with Maya Vijayaraghavan, MD MAS, Division of General Internal Medicine on three studies: 1) Extended intervention for tobacco use for people experiencing homelessness, a Tobacco Related Disease Research Program funded grant on providing a pharmacy-linked and health coach delivered wellness intervention for tobacco use for people experiencing homelessness. We plan to conduct the clinical trial in SF and Los Angeles with 150 people. The incumbent will be responsible for study procedures in SF. 2) A smoke-free intervention in federally subsidized housing, a National Institute on Minority Health and Health Disparities funded grant. This study is a cluster randomized controlled trial of an intervention to increase adoption of smoke-free homes among low-income adults living in federally subsidized housing in three bay area counties - Contra Costa, San Francisco and Oakland. The smoke-free home intervention is an intervention aimed at increasing adoption of smoke-free homes among adults who are smokers who are living in permanent supportive housing. We plan to recruit up to 600 participants across 20 to 30 housing sites in the San Francisco Bay Area. We will deliver the intervention in English, Spanish, Chinese (spoken Mandarin and Cantonese) and Vietnamese. 3) San Francisco Cancer Initiative, Providing Medication Assistance for tobacco cessation in homeless shelters and navigation centers in SF. Here, we connect clientele in shelters and navigation centers with a pharmacist to deliver smoking cessation treatment. We will assess tobacco abstinence using expired carbon monoxide and conduct air nicotine samplers. The clinical research coordinator will assist with data collection, management of the day-to-day operations of these studies, data management, and assist with protocol management and approvals.
The Clinical Research Coordinator will perform independently or with general direction at the fully operational journey level of the series to execute, manage, and coordinate research protocols, as directed by the Clinical Research Supervisor and/or Principal Investigator (PI); may coordinate the data collection and operations of several concurrent clinical research studies under the guidelines of research protocols, UCSF and regulating agency policies.
Incumbent's duties may include, but will not be limited to supporting the management and coordinating the tasks of single or multiple clinical research studies, depending on their size and complexity; act as intermediary between services and departments while overseeing data and specimen management; manage and report on study results; create, clean, update, and manage databases and comprehensive datasets and reports; coordinate staff work schedules, assist with training of Assistant CRCs, and assist Clinical Research Supervisor and/or PI with oversight of other research staff; manage Investigator's protocols in the Committee on Human Research online system, as well as renewals and modifications of protocol applications and the implementation of new studies; participate in the review and writing of protocols to ensure institutional review board approval within University compliance; help assure compliance with all relevant regulatory agencies; oversee study data integrity; implement and maintain periodic quality control procedures; interface with departments to obtain UCSF approval prior to study initiation; maintain all regulatory documents; report study progress to investigators; participate in any internal and external audits or reviews of study protocols; and perform other duties as assigned.
The Clinical Research Coordinator will serve as the primary research staff for this study, and they will take a leading role in implementing research protocols and operationalizing research protocols in the field. Their roles will include: serving as the primary interventionist for the study. Setting up the research database in RedCap; creating surveys in RedCap; assisting the PI with recruitment and data collection; assisting with implementing the randomization scheme; submitting modifications to the IRB and Oncore; serving as point of contact between the PI and staff at the federally subsidized housing sites; taking the lead in communications with study sites and community partners; scheduling data collection times at the field sites; assisting the PI with conducting in-depth interviews and administering questionnaires among participants; coding transcripts from qualitative interviews using Atlas ti. Qualitative data analysis software; record keeping; conducting data collection at the study sties, and traveling to study sites for data collection and community meetings. The CRC will also be involved in all day to day activities, such as developing participant tracking methods, designing study interviews, and holding the responsibility for real time in the field decision making about study activities/procedures, and managing communications with the study partners.
The Clinical Research Coordinator will work under the guidance of the PI and other senior staff on the PI's team, and will conduct data collection at the federally subsidized housing sites, shelters/navigation centers in the San Francisco Bay Area. Administrative, record keeping, coding of transcripts, and project coordination activities will take place either at the PI's office/clinical research coordinator's office at Wayne Gladys Vision Building and/or Pride Hall at the Zuckerberg San Francisco General Hospital or at a mutually agreed upon location with the clinical research coordinator.
The Clinical Research Coordinator will be expected, after a period of training and observation, to work independently under the PI's guidance. For instance, the PI and/or senior staff will accompany the Clinical Research Coordinator for initial recruitment at the study site, prior to having the clinical research coordinator conduct recruitment and enrollment on his/her own. The position will require a somewhat flexible work schedule with some days at regular hours and some days where work will begin earlier and end earlier or begin later and end later to accommodate the clinics' schedule and participants' schedules.
The Clinical Research Coordinator will be expected to recruit and follow-up with participants who may be monolingual in Spanish, and thus proficiency in English and Spanish is a requirement. The candidate will be the primary interventionist for the study and will help in recording the intervention in Spanish.
The Clinical Research Coordinator will be required to work in person and travel to sites in the San Francisco Bay Area including San Francisco, Oakland, and Contra Costa County.
The final salary and offer components are subject to additional approvals based on UC policy. Your placement within the salary range is dependent on a number of factors including your work experience and internal equity within this position classification at UCSF. For positions that are represented by a labor union, placement within the salary range will be guided by the rules in the collective bargaining agreement. The salary range for this position is $34.32 - $55.19 (Hourly Rate). To learn more about the benefits of working at UCSF, including total compensation, please visit: https://ucnet.universityofcalifornia.edu/compensation-and-benefits/index.html
Department Description The Department of Medicine (DOM) is the largest department in the School of Medicine (SOM) here at UCSF, with more than 600 full-time faculty. The mission of the Department includes research, teaching, patient care, and public service. The Department has a decentralized organizational structure across four locations (Mission Bay, Parnassus Heights, San Francisco Veterans Affairs Health Care System, and the Zuckerberg San Francisco General) and approximately 38 divisions. UCSF DOM has consistently ranked among the top four departments of medicine in the country. Authority and accountability of the Department rests with the Department Chair (leads Parnassus Heights site) and directs the Vice Chairs/Chiefs at the SFVAHCS and ZSFG.
The Division of General Internal Medicine (DGIM) is one of the divisions within DOM and SOM. DGIM, one of the larger Divisions in DOM, is home to a spectacular group of faculty, learners, and staff committed to outstanding patient care, research, and education. DGIM is a national leader in clinical care, education, and research, and our mission is to provide high quality and accessible clinical care, train the future leaders of primary care, and to conduct cutting-edge research in wide variety of disciplines, including the aspects of health outcomes related to socioeconomic and ethnic factors. DGIM has more than 75 faculty, almost 45 MSPs/VCPs/post-doctoral trainees, over 70 learners, and 150+ staff (both Campus and Health) and we serve more than 25,000 diverse patients, with expenditures over $33M.
Required Qualifications
- HS graduation and sufficient experience and demonstrated skills to successfully perform the assigned duties and responsibilities
- Minimum of one year working with vulnerable populations; experience with homeless individuals or similar populations, e.g. those with a history of mental health and/or substance use disorders, those with a history of incarceration or similar populations
- Bilingual in Spanish and English
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Attention to detail; strong interpersonal skills; excellent, effective verbal and written communication skills to coordinate with subjects, team members, other departments and outside institutions; and the ability to multi-task in a fast-paced environment while working with a diverse subject population. -
Ability to work well independently, complete projects in a timely manner, and prioritize multiple projects to ensure the completion of essential tasks by deadlines -
Skills to supervise and train a diversely experienced research team -
Experience with questionnaire design, administration, and data management -
Prior experience in coordinating study recruitments in clinical research environments and differing participant pools and following existing strategies to meet current recruitment goals -
Prior experience in designing and enhancing forms for data collection, manuscripts. Demonstrate ability to develop and maintain systems for assuring protocol adherence and data quality
Preferred Qualifications
- Previous experience in a research setting.
- Master's degree in health or public health or related discipline
- Previous experience with conducting randomized controlled trial of behavioral interventions in community settings
- Excellent communication and interpersonal skills, both written and verbal, to work effectively with study participants, study investigators, field site staff. A demonstrated ability to communicate and maintain relationships with vulnerable populations
- Applicant must be comfortable working with diverse and vulnerable populations, including those who are racial/ethnic minorities and those who are aging
- Applicant must be willing to do outreach and go to places like federally subsidized housing and shelters or navigation centers
- Applicant must be willing to participate in data collection activities in study participants' homes
- Proficiency to effectively use personal computers and software such as Word, Excel, RedCap, and various Data Capture programs. Demonstrated ability to learn new software programs as required
- A demonstrated ability to follow strict procedures and protocols
- Demonstrated ability to collect and record data accurately, including excellent data entry skills
- Experience with conducting and coding qualitative interviews
- Ability to work independently, prioritize tasks, coordinate work tasks with others, and meet multiple deadlines
- Ability to multi-task in a fast-paced environment while working with a diverse subject population.
- A demonstrated record of excellent attendance and reliability.
- Willingness to work a flexible schedule
- Has a valid driver's license
- Willing to travel to distant field sites
- Minimum of one year working with vulnerable populations; experience with homeless individuals or similar populations, e.g. those with a history of mental health and/or substance use disorders, those with a history of incarceration or similar populations
- Fluency in the usage of Committee of Human Research (CHR) online iMEDris system for submission, renewal, and modification of protocols through this system
- Understanding of patient population to create rapport and a relationship, while also giving insight to what is realistic and appropriate for patient participation
- Experience with electronic medical records
- Knowledge of UCSF and departmental policies for dealing with reimbursement, guidelines for research, confidentiality and HIPPA regulations, following the UCSF mission statement and purpose for research, and a clear understanding of policies and procedures on patient safety and confidentiality (electronic and hard copy medical records, patient charts, communication, etc.); knowledge of medical terminology, research policies and guidelines, guidelines for packing/shipping infectious substances, database building/analysis, and data management within some of the following: Access, Stata, SASS/ SPSS, and Teleform programming platforms
- Experience applying the following regulations and guidelines:
-Good Clinical Practice Guidelines
- Health Information and Accountability Act (HIPAA)
- The Protection of Human Research Subjects
- CHR regulations for recruitment and consent of research subjects
- Effective Cash Handling Procedures
- Environmental Health and Safety Training
- Fire Safety Training
About UCSF The University of California, San Francisco (UCSF) is a leading university dedicated to promoting health worldwide through advanced biomedical research, graduate-level education in the life sciences and health professions, and excellence in patient care. It is the only campus in the 10-campus UC system dedicated exclusively to the health sciences. We bring together the world's leading experts in nearly every area of health. We are home to five Nobel laureates who have advanced the understanding of cancer, neurodegenerative diseases, aging and stem cells.
Pride Values UCSF is a diverse community made of people with many skills and talents. We seek candidates whose work experience or community service has prepared them to contribute to our commitment to professionalism, respect, integrity, diversity and excellence - also known as our PRIDE values.
In addition to our PRIDE values, UCSF is committed to equity - both in how we deliver care as well as our workforce. We are committed to building a broadly diverse community, nurturing a culture that is welcoming and supportive, and engaging diverse ideas for the provision of culturally competent education, discovery, and patient care. Additional information about UCSF is available at diversity.ucsf.edu
Join us to find a rewarding career contributing to improving healthcare worldwide.
Equal Employment Opportunity The University of California San Francisco is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.
Job Code and Payroll Title 009335 CLIN RSCH CRD
Job Category Research and Scientific
Bargaining Unit University Professional Technical Employees - Research Support Professionals Unit (UPTE-RX)
Location San Francisco, CA
Campus Mission Bay (SF), Parnassus Heights (SF), Various Work Sites
Additional Shift Details Monday- Friday; 8AM -5PM PST; various work sites, with some flexibility in schedule
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