Pharmacy Technician - Retail

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Job Summary:

Key Position Details:

• 1.0 FTE
• 8-hour, day / evening shifts
• Every 4th weekend rotation
• This position will support the outpatient pharmacies at Mercy, Unity, and WestHealth

To learn more about our pharmacy team, click here.

Job Description:

The technician functions under the supervision of the pharmacist. Provides basic prescription filling, inventory management and customer service. May assists with other pharmacy projects.

Principle Responsibilities

• Prescription Filling
  • Order entry into pharmacy management software.
  • Fulfilment of reviewed orders.
  • Final dispense according to disposition.
  • Reduces audit risk through proper checks including, but not limited to, DAW, days supply, NDC validation, dates of service, discrete directions and other standard practices.
• Customer Service
  • Provides service to internal and external customers.
  • Greets patients, employees and staff in a timely and courteous manner.
  • Obtains needed information through direct patient contact to support prescription filling.
  • Advocates for patients by searching for manufacturer and foundation copay assistance.
• Technician will routinely complete the following responsibilities to manage and support drug distribution
  • Inventory Management - receipt and restock of wholesaler orders, transfer of medications to internal pharmacies.
  • Medication picking in support of prescription filling.
  • Restocks automated dispensing robots.
  • May troubleshoot malfunctioning equipment.
  • May assist with returns, waste, and reporting/resolution of discrepancies.
• Complete and document quality assurance activities
  • Monitors expiration dating.
  • Performs cleaning.
  • Reports discrepancies or inaccuracies to pharmacist or supervisor.
• Other duties as assigned.

Required Qualifications

• Must be 18 years of age with education and/or experience needed to meet required functional competencies as listed on the job description

Preferred Qualifications

• High school diploma or GED
• Vocational or Technical Training from an American Society of Health-System Pharmacists (ASHP) accredited pharmacy technician training program
• College of Pharmacy student in their first year of program (ineligible for intern registration)
• 0 to 2 years of retail pharmacy experience or
• 0 to 2 years of customer service experience

Licenses/Certifications

• Registered Pharmacy Technician - MN Board of Pharmacy required if working in the state of MN upon hire

Physical Demands

• Light Work:
• Lifting weightUp to 20 lbs. occasionally, Up to 10 lbs. frequently