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Technician, CES Maint & Services

Messer Americas
United States, New York, Ithaca
Nov 15, 2024
Description

Job Summary:

Messer CES is one of the primary faces of Messer with our customers, providing technical support throughout the life of a Bulk installation, including discussing with the customer areas where Messer can help them increase the efficiency of their processes. This position is responsible for the maintenance and service of the contracted Messer Cryogenic Product Supply Equipment at Customer Sites. The role has primary responsibility for the upkeep and maintenance of product delivery systems including N2, O2, Ar, CO2, Hydrogen, and Helium systems in the assigned coverage area.

Why Messer?

Messer is the world's largest privately held industrial gases company and what we do matters because it is woven into every part of life, from the medical gases that patients rely on to the essential elements needed to safely and sustainably produce the goods our communities depend on.

The true strength of Messer is our people-at every level and in every role.

Join us and take pride in the impact you will make by providing solutions essential to our world and lives. Reach your highest potential at our stable, inclusive company with diverse opportunities in a growing industry, supported by people who care.

Messer stands apart because we put what matters first, and you matter.

Principal Responsibilities:

- Regularly maintain gas delivery systems that include storage tanks, vaporizers, control panels, telemetry systems, etc. for products to include N2, O2, Ar, CO2, Hydrogen, and Helium systems in the assigned coverage area

- Assist as required on customer station tank installations and removals

- Perform Corrective Maintenance service calls as needed to ensure customer installations are kept running effectively

- Be the face of Messer with our customers, providing key customer technical support throughout the life of a Bulk installation contract, including discussing with the customer areas where Messer can help them increase the efficiency of their processes

- Act as a technical resource accompanying the sales organization on customer calls

- Follow Messer safety policies, procedures, and goals

- Manage personal storeroom of inventory, approximately $50K-$150K in rotating parts

- Must be self-motivated and self-sufficient in the customer service environment, including the ability to work alone at site as the main technical resource for Messer and our Customers

- Perform call-out maintenance as required, including evening and weekend coverage occasionally, with potential for 5-10% overnight stays away from home in larger geographic coverage areas

Required Skills:



  • At least two years of post-graduation technical classes or work preferred
  • Minimum 2 years of industrial experience or equivalent preferred


Qualifications:



  • High school degree
  • Valid driver's license with good driving record


Salary Range: $25.55 - $37.48 per hour

About Messer:
Messer's safety culture, commitment to providing dependable supply and innovative gas technology solutions help customers unlock opportunities to be safer, more sustainable, more productive and more efficient, so their business thrives. We nurture lasting, meaningful relationships with customers, our communities, and with one another.

We offer comprehensive benefits and appreciable pay, with steady schedules and opportunities for ongoing training and career progression. We prioritize and invest in our people at every level of our organization - the dedication, knowledge, customer focus and entrepreneurial spirit of our employees is what make Messer refreshingly different.

If you need assistance with the application or would like to request accommodation, call (877) 243-1030.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
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