Professional Development Program Specialist

Cape Fox subsidiary Wolf Lake Services is seeking a Professional Development Program Specialist to join our team in Washington, DC in support of the US Agency for International Development (USAID).

Background and Objectives:

The United States Agency for International Development (USAID) is the lead U.S. government agency responsible for providing economic development and humanitarian assistance abroad in support of U.S. foreign policy goals. Under this task order, the contractor will provide technical and professional services in the execution of their broad and diverse mission to facilitate inter-governmental operational requirements here at USAID. The Mission of USAID is to accelerate human progress in developing countries by reducing poverty, advancing democracy, building market economies, promoting security, responding to crises, and improving quality of life. Working with governments, institutions, and civil society, USAID assists individuals to build their own futures by mobilizing the full range of American's public and private resources through our expert presence overseas.

Scope of Work:

The purpose of this order is to provide the necessary level of professional and technical support required to facilitate the overall operational objectives of USAID and Human Capital and Talent Management (HCTM) Center for Professional Development (CPD) programs and functions. The Contractor will provide training consultation, development, facilitation and administration support on a full-time basis in support of HCTM/CPD's mission and its Global Workforce Learning Strategy (GWLS) objective to strengthen the capacity of the Agency's global workforce by ensuring they are well-equipped with the knowledge, skills, abilities and resources to administer programs around the world. The Contractor shall provide these services, materials and related equipment to perform the work delineated herein. The Contractor may incur some periodic travel requirements to support the delivery of the related functions.

Responsibilities:

Program Specialist (Design/Develop Professional Development Workshops & Programs) 50%

This person reports to the CPD Program Manager and provides technical support to senior Human Resources and organization managers on the full range of issues pertaining to Training, Education, Employee Development and/or Career Development and other HR duties as assigned.

As a subject matter expert, responsibilities include overall program management for the design/development of professional development workshops and trainings, to include curriculum development, program implementation, evaluation and validation. Rapidly incorporates necessary changes in workshop curriculum to ensure curriculum remains current and relevant for USAID staff.

Essential functions of the job:

• Serve as central point of contact for the design/development of assigned professional development workshops.
• Formulate benchmarks, project evaluation, and reports to assist the CPD Program Manager in funding and oversight for the implementation of professional development workshops.
• Participates and collaborates with CPD Program Manager in the preparation and recommendation of detailed budgets, with cost estimates, for responsible functions; maintains budgetary control.
• Conduct training gap analysis to determine the Agency's professional development training needs in the development of annual training schedule
• Review program evaluation data and make recommendations for program and/or partnership refinements.
• Coordinate the logistics (room, equipment, speakers) for the various training programs and workshops.
• Design, develop and facilitate relevant and engaging training and workshops to maintain partnership engagement and program momentum.
• Design and brand marketing materials to include pamphlets and brochures for distribution and online viewing.
• Prepare Agency notices and draft scheduling proposals for keynote presentations from the front office senior administration.

• Coordinate with CPD Program Manager for the procurement of program materials from various approved vendors.
• Perform program management functions for the Agency's mentoring program to include governance and direction, program monitoring, control, integration, establishing partnerships with internal offices and facilitating workshops.

Employee Development (Coaching) 25%

• Identify and assess needs of clients.
• Assist clients in identifying their professional career goals, developing leadership skills and planning career moves.
• Promote outreach to increase employee participation in career coaching and advising through a variety of formats including a variety of formats drop-in interactions, individual appointments, and presentations/workshops.
• Help employees understand the relationship between self-knowledge and major career choice through formal and informal career assessments.
• Help clients identify career/employment opportunities; provide guidance on resumes or cover letters and strategizing for a successful job interview.

• Provide employees with relevant occupational, educational, and employment information that helps them to explore a wide range of career options.
• Empower employees to make reasoned major/career choices and to develop realistic implementation plans.

Workshop/Course Delivery (25%)

• Facilitate workshops and courses to actively promote professional development and career opportunities that enhances the capacity of USAID workforce.

Additional Duties

• Provide broad-scoped logistical and technical support for the Division and staff of the assigned Unit.
• Performs all other duties as assigned.
• All work must meet or exceed generally accepted performance and quality standards for professional business organizations.