Coord,Merchandise/Retail

The UNM Bookstore is seeking a dedicated, forward-thinking team member for the Course Materials department. The successful candidate will require collaborative skills, attention to detail, customer service skills, and an ability to adapt to the evolving Course Materials landscape.

This position coordinates the procurement and management of course materials and services intended for resale by the University Bookstore; works with external vendors and customers to determine product requirements and availability, oversees and coordinates merchandise orders, receipt, and return; investigates and resolves procurement problems and issues, and assists customers with specific product location and ordering.

This is a management position that oversees all aspects of student employees including hiring, scheduling, training and allocation of work. This position will also assist with the online order fulfilment process at multiple locations. The successful candidate is responsible for opening and closing manager duties, and some evening, weekend and holiday work is required throughout the year.

See the Position Description for additional information.

High school diploma or GED; at least 2 years of experience directly related to the duties and responsibilities specified.

Completed degree(s) from an accredited institution that are above the minimum education requirement may be substituted for experience on a year for year basis.

• Proficiency with MS Excel, Word, and SharePoint
• Excellent customer service skills
• Ability to learn reconciliation and reporting systems
• 1-3 years supervisory experience
• Excellent written and verbal communications skills
• Experience in researching and resolving order/customer service issues
• Experience hiring and training student associates

Only applications submitted through
the official UNMJobs site will be accepted. If you are viewing this job
advertisement on a 3rd party site, please
visit UNMJobs to submit an application.

Positions posted with a Staff Type of Regular or Term are eligible for the Veteran Preference Program. See the Veteran Preference Program webpage for additional details.

The University of New Mexico is committed to hiring and retaining a diverse workforce. We are an Equal Opportunity Employer, making decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran status, disability, or any other protected class.

The University of New Mexico requires all regular staff positions successfully pass a pre-employment background check. This may include, but is not limited to, a criminal history background check, New Mexico Department of Health fingerprint screening, New Mexico Children, Youth, and Families Department fingerprint screening, verification of education credentials, and/or verification of prior employment. For more information about background checks, visit https://policy.unm.edu/university-policies/3000/3280.html. Refer to https://policy.unm.edu/university-policies/3000/3200.html for a definition of Regular Staff.