OFFICE SUPPORT ASSISTANT IV-School of Language, Literatures, and Cultures

College of Arts & Science - School of Language, Literatures, and Cultures (SLLC)

Chair Support & Event Coordination
* Take faculty meeting minutes. (Monthly)
* Assist with events and provide other logistical support
* Reconcile department chair's OneCard expenses
* Make reservations for chair
* Maintain department rosters
* Provide regular administrative and office support to the chair and department, including all student-facing services, events, and publicity.

Faculty Support & Management
* Answer faculty questions regarding ordering supplies, assisting with travel as well as booking for events on campus
* Order supplies
* Work with our Directors of Graduate Studies (DGS) and Directors of Undergraduate Studies (DUS) to gather information needed
* Address any and all concerns brought to attention
* Participate in course scheduling and maintain the course catalog and CIM.
* Coordinate IT requests for faculty and arrange rooms for testing and special class activities.
* Send graduate information to fiscal personnel and the Graduate School biannually.
* Issue permission numbers as needed for course enrollment

Student Support
* Greet and address any student needs brought to the attention
* Assist with course permission numbers
* Work with the department chair and DUS on catalog updates each year.
* Work with the department chair and DUS on scheduling for each term.
* Liaison between faculty and Registrar to create new course sections upon request
* Process reimbursement requests for grad students who travel for program requirements
* Support graduate student programs by ensuring clear, professional communication with students and the graduate school, managing student recruitment, progress, and completion updates.
* Maintain graduate student records and manage student office assignments.
* Collaborate with the Director of Undergraduate Studies to reserve rooms for events, order promotional materials, and facilitate communications for language programs interfacing with student clubs, majors, or minors.
* Organize student evaluation materials and file evaluations in faculty digital personnel records.
* Facilitate MA tests as needed, including requesting computers and setting up rooms.
* Collect renewal letters and new offer letters twice a year (fall primarily, with additional requests as needed in spring).

Facilities & Supplies
* Act as Building Coordinator and everything that entails. (3-7x monthly)
* Coordinate faculty access including keys, swipe card access
* Manage equipment and space inventory
* Order and track office supplies
* Sort and distribute mail
* Maintain departmental supplies and office key assignments.
* Handle mail requests, including campus mail and FedEx shipments, supporting the Directors of Graduate Studies and Graduate Admissions as needed.

Other Responsibilities
* Work with department manager to distribute scholarships in Scholarship Universe and coordinate prize awards
* Ensure the maintenance and upgrade cycle of departmental IT infrastructure, including copiers, in collaboration with the chair and IT.
* Notify students and post notices for professors who are ill or absent.
* Assist in maintaining a tutor list and email it to those requesting it
* Provide direction and assistance with IT inquiries.
* Assist students with print jobs for their classes.
* Manage printing jobs and assist with room scheduling for events, tests, and special classes.
* Work collaboratively and creatively with a team to achieve departmental goals and enhance operational efficiency.

Provide cross-coverage for other portfolio Office Support Assistants.

Monday - Friday, 8am - 5pm

High school diploma or equivalent and at least 5 years of experience from which comparable knowledge and skills can be acquired is necessary

Salary Range: $16 to $20 per hour

Grade: GGS - 006

University Title: Office Support Assistant IV

Internal applicants can determine their university title by accessing the Talent Profile tile in myHR.

A resume and cover letter should be included.

This position is eligible for University benefits. As part of your total compensation, the University offers a comprehensive benefits package, including medical, dental and vision plans, retirement, paid time off, short- and long-term disability, paid parental leave, paid caregiver leave, and educational fee discounts for all four UM System campuses. For additional information on University benefits, please visit the Faculty & Staff Benefits website at https://www.umsystem.edu/totalrewards/benefits.

Values Commitment

We value the uniqueness of every individual and strive to ensure each person's success. Contributions from individuals with diverse backgrounds, experiences and perspectives promote intellectual pluralism and enable us to achieve the excellence that we seek in learning, research and engagement. This commitment makes our university a better place to work, learn and innovate.

In your application materials, please discuss your experiences and expertise that support these values and enrich our missions of teaching, research, and engagement.

Equal Employment Opportunity

The University of Missouri System is an Equal Opportunity Employer. Equal Opportunity is and shall be provided for all employees and applicants for employment on the basis of their demonstrated ability and competence without unlawful discrimination on the basis of their race, color, national origin, ancestry, religion, sex, pregnancy, sexual orientation, gender identity, gender expression, age, disability, or protected veteran status, or any other status protected by applicable state or federal law. This policy applies to all employment decisions including, but not limited to, recruiting, hiring, training, promotions, pay practices, benefits, disciplinary actions and terminations. For more information, visit https://www.umsystem.edu/ums/hr/eeo or call the Director of Employee and Labor Relations at 573-882-2146.

To request ADA accommodations, please call the Director of Accessibility and ADA at 573-884-7278.